Interview questions for Account Strategist

We analyzed 256 interview reviews for Account Strategist from various job sites, social network groups and forums.

Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. This list does not include technical or factual questions.

10 frequent non-technical questions for Account Strategist:

Walk me through your resume
Where do you see yourself in 5 years?
What are the most difficult decisions you have had to make?
Tell me about your work experience. What was the most interesting?
Describe the most challenging work problem you faced in your last job
Why were you successful in your last role? Give a supporting example
Why did you leave your last job?
What was the biggest mistake you made in your most recent job? How did you handle it?
What is the biggest lesson you've learned from a mistake you made?
What would your colleagues and managers say is your best quality?

According to our research, hiring managers looking to fill Account Strategist role ask soft skills interview questions 11% less frequently than for other roles:

Account Strategist interview question statistics

1. Walk me through your resumetop question

How to answer

This question is often asked at the beginning of the interview.

The interviewer wants to hear a brief overview, a summary of your professional experience, in order to have a starting point from which they can dig deeper.

Structuring your answer wisely gives you a good chance to emphasize your Key Selling Points and to channel the conversation in the direction you want.

  1. About Yourself

    Print out your resume. For each of your recent job experiences (at this point do not go back more than 5 years), write down 3-5 key points at which you feel you are strong.

    For example, for your current (or previous) job, you may want to list skills like “Excellent presentation skills,” “Employee Engagement guru,” “Analytical skills,” “Attention to detail” (they don’t have to be all soft skills, but being aware of at least a few of your strong soft skills is important). Make sure you have examples for each of your statements.

    If you have difficulties to think of these points, search online for job descriptions for similar job roles, and figure out which of those keywords appeal to you. Look for people on LinkedIn that have jobs similar to the one you are applying for. Their profiles often contain many keywords that you can use in response to this question.

    Now that you’ve gone through all your recent experiences, are there any points that repeat more often than others, or are especially important to you? These are candidates to be your Key Selling Points -highlight 3-5 of them.

  2. About The Company

    Research the company and the role for which you're being interviewed. When researching the company, find out what skills and qualities they value the most. Carefully consider the job requirements. What is it that you will be responsible for?

    Now, write down 3-5 keywords from the job description that you find of utmost importance for this job role.

  3. About The Fit

    Try to establish the match between your own highlighted keywords, and those of the job description. These are your Key Selling Points! You should normally limit yourself by 3-5 such keywords or phrases.

    Now, craft a story based on your career history. You don’t have to go in chronological order - you can start with your current or last job experience, and then go back to your previous ones, or focus on just the experiences that are relevant to your story, and only briefly mention the less relevant ones and only if needed.

    Select one point to highlight for each phase of your career. Make sure you ingrain your Key Selling Points in the interviewer’s memory - after the interview is over, you want them to remember you as someone who is strong at XYZ, or experienced in A, B and C.

    It's okay to focus more on stellar achievements and brag a little bit about them.

Pro Tip

Don't bore the interviewer by going through your resume line-by-line.

Instead, WOW them by succinctly (keep it within 2 minutes) telling a story of how your career path has brought you to this point and how you are the best candidate for this role.

Super tip: The more you practice with Mr. Simon, the better you'll be at telling WOW-worthy succinct stories!

2. Where do you see yourself in 5 years?

How to answer

This question belongs to a family of behavioral, or even more precisely, reflective questions.

The interviewer wants to see whether you are reflective about yourself, whether you are ambitious and strive to grow as a professional, whether you like to learn and develop your skills.

They are also looking for your ambitions to fit the career path opportunities related to the position you are applying for.

  1. About Yourself

    Presumably, you are interested to grow professionally.

    Think about the possibilities that may lie ahead for you: take a personality test (I recommend 16Personalities which is based on Myers-Briggs test), research the internet on what career paths are possible with your skills and current job.

    What challenges do you like overcoming?

    For example, if you are applying for a software tester position, you may find it fascinating to master automated testing in full and eventually become a software engineer, or you may be a natural trainer and love coaching other people which may lead you to become a QA team or department lead, or you may be more interested in understanding business aspects of requirements which may logically lead you into a Business Analyst position.

    However, if you are happy just where you are and want to further your current skills, that is also fine as long as there is a growth path for you that can be imagined and described.

  2. About The Company

    Research the company to learn what career opportunities may be available in the department you are applying to, and what the trends are in the company in general.

    • Is the business expanding, are they opening new locations, or starting new projects?
    • Or are they heavily automating and cutting staff?

    Let’s say you are applying for a UX designer position for a brand-new product.

    In the future, if the product becomes a success - which is what the company hopes for - the company will hire more designers and you may become a lead designer, or you may become a product manager.

    On a side note: If you train your mind to be open to opportunities you will be amazed at how much this world has to offer to you!

  3. About The Fit

    And, of course, try to see where the perfect fit lies between your own potential and aspirations, and the company’s trends and hopes.

    However, beware of the risk of showing too much excitement for future opportunities compared to your attitude towards the current position.

    If you aren’t really excited about the position you are applying for and you demonstrate this lack of enthusiasm, the interviewer may conclude that you are not a good fit for the current position.

    Try to find a source of excitement in the current position as well, otherwise, you may be doing yourself a disservice by applying to a position you will find boring in 2-3 months.

Pro Tip

This question gives you a good opportunity to showcase your Key Selling Points (e.g. “As I am very good at delegating tasks, I can easily see myself leading a team of software testers in the future…”), and end your statement by asking about current initiatives and goals at the company.

It is generally NOT a good idea to say something like:

“Oh, I cannot imagine what happens to me tomorrow, let alone in 5 years”.

This will show you as a person who is unimaginative and not forward-thinking enough to grow with and be a good fit for the company.

3. What are the most difficult decisions you have had to make?

How to answer

Employers ask this question because they want to see that when you face a difficult decision or situation you’re able to handle it.

They also want to see what kind of decisions you consider difficult.

For sure, they are looking for a reply that relates to your career or education.

This question is designed to discover how you have managed certain situations and how you behaved in the past, to help predict what you’ll do in the future.

  1. About Yourself

    Refresh your memory and reflect on some specific situations you have dealt with or projects you have worked on.

    • Are you confident and capable when making big decisions?
    • What is your approach to decision-making?
    • Can you stay calm and rational?
    • How strong are your critical thinking skills?
  2. About The Company

    Research the company and its culture, and try to find out what kind of challenges they are facing.

    Search for online reviews and any other useful resources.

    • What will your responsibilities be?
    • What problems and obstacles can you expect to face with this position?
  3. About The Fit

    This is a great opportunity to show exactly how you would perform as an employee under a new boss and to highlight your Key Selling Points!

    Make sure that your approaches meet the standards of the company you are applying to.

    If you know that the quality is important for the company – show how your decisions worked for quality; if it is the speed – give examples of how quickly you could solve these problems; if it is about independent decision-making - emphasize how you made the correct decision by yourself.

    Answering this question, give one or two concrete examples of difficult situations you have actually faced at work.

    Then discuss what decisions you made to remedy the situations.

    Use examples such as changing majors in university, quitting a job, leaving the family business, terminating an employee, relocating to a new city for better opportunities, or even starting a venture.

    Be sure to highlight how things have worked out for you since making this challenging decision.

    Using the STAR method will help you to make your story concise and logical.

Pro Tip

Avoid examples that make you seem indecisive or uncertain.

Be specific. Itemize what you did, how you did it, and how your difficult decision ultimately benefited you, your team and your employer.

You can end your answer with this question:

And do you know what principles the company uses in decision-making?"

It can help you learn more about the company’s priorities, turn the "interrogation" into a conversation and let the interviewer see you have strong intentions to work for them.

4. Tell me about your work experience. What was the most interesting?

How to answer

This question lets an interviewer gauge what makes you tick and whether the job you are applying for corresponds with your areas of excitement and enthusiasm. Such a fit will earn you important points for being a viable candidate.

  1. About Yourself

    Review the details that you shared in your resume. Select the three to five best points to highlight and relate to the position to which you're applying.

  2. About The Company

    Carefully research the company and the job description.

    Find out what duties you'll be taking on to determine which of your top skills to emphasize. Try to find out what current challenges they are trying to solve by opening this vacancy.

  3. About The Fit

    Knowing the duties for which you will be responsible will help you identify which prior experiences to highlight.

    How well you connect your previous experiences with the job requirements can tell the interviewer how prepared you are for this role and how enthusiastic you will be about your job.

Pro Tip

Do not start your answer with "as you can see from my resume," even if you have listed those skills and qualities.

Instead, tell a story showing that you can solve problems similar to their current challenges and that you are enthusiastic about this.

You can best do this through constant practice of your STARs.

5. Describe the most challenging work problem you faced in your last job

How to answer

Everyone faces problems in the workplace, it’s how we deal with them that matters most.

The problems you faced in your previous workplace actually tell future employers a lot about your problem-solving strategies and abilities.

You can expect that some employers – especially those that consider themselves high stress or those that are replacing someone that struggled with problem-solving – are going to ask you questions about workplace problems to learn more about how you reacted.

It’s a complicated question to answer because different people handle challenges in different ways.

  1. About Yourself

    So, how should you talk about your strategy to approach tough situations?

    Try to think about the actual most challenging thing you did, or just pick something that was really difficult, but you succeed at it in the end.

    The situation should be real. Perhaps you went above and beyond to meet a tight deadline while taking over the responsibilities of a coworker who was out sick? Or you took a course, completed an online training, or attended seminars on a topic that was new for you, but necessary to match your qualifications to the position's requirements?

    Make sure your story isn't boring: interesting is a keyword here. Use the STAR method to demonstrate your positive approach to problem-solving.

  2. About The Company

    Take a moment to consider the role and the daily tasks you’d be engaged with.

    • What kind of problems might come about?
    • What difficulties can you possibly encounter because you will be working directly with clients or in a big team?
    • Do you have to communicate a lot, or would problems be more technical in nature?

    Do your research.

  3. About The Fit

    Your answer is an opportunity to highlight your fit for the role and the work environment.

    This question allows the interviewer to reflect on how you handled past challenges and use this to make predictions about your future capabilities. It might help them to realize you’re a good fit.

    When employers ask such questions, they are looking for some specific details relevant to the job.

    For example, if you are interviewing for a customer service role, highlight how you’ve managed to deal with a difficult situation in customer service.

    On the other hand, if your future role would be very technical, you might talk about a technical challenge you’ve overcome.

Pro Tip

Sometimes it is hard to come up with “Big” challenges but that does not mean you never had to face down a problem.

I’m sure that you have solved problems in the past, you might just have to dig deep to come up with a few that you resolved to make your point.

6. Why were you successful in your last role? Give a supporting example

How to answer

Questions about your successes allow an employer to learn more about your work ethic and your previous accomplishments.

It helps the interviewer to determine whether you will be driven to achieve such results in the future.

This question also allows to understand how you define success, and what milestones in your career you consider important.

It’s the numbers and the facts that most accurately describe you as a good candidate.

Examples of your successes will be summarized in your resume and you should be ready to elaborate on them in the interview.

  1. About Yourself

    Think of the question as an invitation to discuss the professional characteristics that you're proud of or a particular achievement in your last job.

    • What steps did you take to become successful?
    • What personal and professional qualities did you use to reach your goals at work?
    • How did your actions help your team and the company to succeed?
    • What challenges did you overcome to become successful?
    • What are your lessons learned?
  2. About The Company

    Research the requirements of the company you applying to and review the job listing. Make a list of job qualifications and skills that match the preferred qualifications of the ideal candidate.

  3. About The Fit

    Explain your most important achievements at work, using the STAR method to provide specific examples of how your past work and achievements show how you will be an asset to the organization you're interviewing with.

    It’s your chance to tell about your Key Selling Points – skills that make you a successful employee.

    Emphasize the 3-5 strongest of them that helped you to achieve results at work to answer the question.

    It's important to provide the interviewer with evidence of how you achieved success in the workplace.

    For example, if you are in publishing, tell your story about how you ensured the timely release of 20 issues of the magazine, despite any problems you faced.

    The role of such an achievement for the company was particularly important and demonstrates how your work contributed to the business. Difficulties and ways to overcome them, new ideas, daily work, and its results will help the interviewer to assess your experience correctly.

Pro Tip

Do not be afraid of blowing your trumpet and making yourself look good.

If you are a good employee, then make sure you tell them so.

Try to show a high level of ambition.

Your goal is to demonstrate your determination and willingness to take on challenges and achieve results.

7. Why did you leave your last job?

How to answer

This question may be a little touchy for some people, but it's a question asked by interviewers, to find out why you left, in order to better understand how you may or may not make a good fit with their company.

Remember, never speak ill of your old company (this will not go over well).

  1. About Yourself

    Most likely, there are three possible reasons you left or are leaving your last job:

    • You are looking for a career change
    • You are unhappy with your current employment
    • You were let go.

    Whatever the reason, it's best to always speak in a positive light.

  2. About The Company

    Based on your research about the company and the position, what do you like most about the company?

  3. About The Fit

    If you are looking for career advancement or a career change, you can be very upfront and honest. Be as enthusiastic as you can about the position.

    If you were unhappy with your previous job, focus on the positives. Talk about the ways that you will best fit in with the company, in the role for which you're applying.

    If you were let go, focus on the positive. Share your accomplishments at your previous employment.

Pro Tip

Whatever the reason you are looking for a new opportunity, always turn things around to show how you are the perfect fit for the job for which you are interviewing!

8. What was the biggest mistake you made in your most recent job? How did you handle it?

How to answer

It’s important to know how to answer a job interview question about mistakes. They ask questions like this to learn how you handle challenges. They also want to determine your weaknesses, and decide if you have what it takes to do the job well.

It’s a chance for the interviewer to see that you can learn from your mistakes and use the experience to get better.

  1. About Yourself

    Do your best to tell a positive story about how the mistake was made, how you dealt with it and what learned from it.

    We all make mistakes from time-to-time.

    Answering some of the following questions will help you understand your own view of dealing with mistakes and their consequences. For instance:

    • How do you use a mistake to improve your abilities?
    • Are you self-aware enough to acknowledge failure and weakness?
    • Do you take smart risks?
    • How do you view success, failure, and risk in general?
    • Do you take responsibility for past mistakes instead of putting the blame on others?
    • If the situation repeats, what would you do differently? What would you do again?
  2. About The Company

    Before the interview, look over the job listing, research the company. Try to think of a mistake you have made in the past that is not too closely related to the requirements of the job you are interviewing for.

    What kind of challenges might you face if you get the job here?

  3. About The Fit

    It’s your opportunity to emphasize the skills or qualities you gained from your past negative experience that are important for the job you’re interviewing for now.

    Put a positive spin on your response by defining the “mistake” as a “learning experience” that led to your increased competency in the workplace.

    Talk about a specific example of a time you made a mistake. Briefly explain what the mistake was; quickly switch over to what you learned, or how you improved, after making that mistake.

    You might also explain the steps you took to make sure that mistake never happened again. Say that something you may have struggled with in the past has actually now became one of your strengths.

    Pick a story that ends with a compelling example of a lesson learned. Tell your story using the STAR method.

Pro Tip

Make absolutely sure that the interviewer understands that you learned from the experience.

Never blame others for what you did (however, if you were part of a team failure, you could relate this experience, just be sure to own up to your part in it).

Always be accountable for what you could have done differently in the failure.

Demonstrate that you’ve had the maturity to benefit from previous “lessons learned” and you can move on with increased wisdom and competency.

9. What is the biggest lesson you've learned from a mistake you made?

How to answer

It’s important to know how to answer a job interview question about mistakes.

They ask questions like this to learn how you handle challenges.
They also want to determine your weaknesses, and decide if you have what it takes to do the job well.

It’s a chance for the interviewer to see that you can learn from your mistakes and use the experience to get better.

  1. About Yourself

    Do your best to tell a positive story about how the mistake was made, how you dealt with it and what learned from it.

    We all make mistakes from time-to-time. Answering some of the following questions will help you understand your own view of dealing with mistakes and their consequences.

    For instance:

    • How do you use a mistake to improve your abilities?
    • Are you self-aware enough to acknowledge failure and weakness?
    • Do you take smart risks?
    • How do you view success, failure, and risk in general?
    • Do you take responsibility for past mistakes instead of putting the blame on others?
    • If the situation repeats, what would you do differently? What would you do again?
  2. About The Company

    Before the interview, look over the job listing, research the company.

    Try to think of a mistake you have made in the past that is not too closely related to the requirements of the job you are interviewing for. What kind of challenges might you face if you get the job here?

  3. About The Fit

    It’s your opportunity to emphasize the skills or qualities you gained from your past negative experience that are important for the job you’re interviewing for now.

    Put a positive spin on your response by defining the “mistake” as a “learning experience” that led to your increased competency in the workplace.

    Talk about a specific example of a time you made a mistake. Briefly explain what the mistake was; quickly switch over to what you learned, or how you improved, after making that mistake.

    You might also explain the steps you took to make sure that mistake never happened again. Say that something you may have struggled with in the past has actually now become one of your strengths.

    Pick a story that ends with a compelling example of a lesson learned. Tell your story using the STAR method.

Pro Tip

Make absolutely sure that the interviewer understands that you learned from the experience.

Never blame others for what you did (however, if you were part of a team failure, you could relate this experience, just be sure to own up to your part in it).

Always be accountable for what you could have done differently in the failure. Demonstrate that you’ve had the maturity to benefit from previous “lessons learned” and you can move on with increased wisdom and competency.

10. What would your colleagues and managers say is your best quality?

How to answer

This question is an open invitation to talk about your Key Selling Points and professional strengths but from another person’s point of view.

Most prospective employers ask this interview question to compare your self-assessment to how your references might describe you, as well as to assess your own perspective on your soft skills, to determine how well you’d fit into their group dynamic and company culture.

  1. About Yourself

    Spend some time reflecting on how others perceive you so that you can speak smoothly without overinflating or undervaluing yourself.

    Recall conversations with coworkers or managers in which you received acknowledgment or feedback. Take a look back at what your managers said about you in annual reviews.

    Ask former coworkers or managers to help you to determine the strengths that made you unique.

    • What would they consider as your best traits?
    • Would they say that you are dependable, trustworthy, flexible, and honest?
    • Do you always show up to meetings on time and promptly reply to emails?
    • Would your coworkers say you are punctual and responsive?

    If you frequently lend a hand when coworkers or customers struggle, it is highly likely they will say that you are helpful.

  2. About The Company

    Research the company to learn what the employer or interviewer values. Compare their values with your qualities that you think would be a good fit.

    Carefully read the job description as it is a great guide for what employers want to see in candidates.

  3. About The Fit

    Use the question as an opportunity to emphasize your strengths and mention your Key Selling Points. It’s important to highlight how well you communicate and how well your personality and work style will match the company and team culture.

    Though you may have several different areas of strength, focus on those that are relevant to the job. Adaptability, critical thinking, problem-solving, creativity, and effective communication – are the most common skills that can be helpful in any job, be sure that those you worked most closely with will name them when speaking about you.

    Using the STAR method, you can describe a successful team project from your previous job, mentioning how well you interacted with your colleagues.

    For example,

    My past coworkers have told me that I am highly organized and quite good at time management. During one specific project, the other team members complimented me for developing and sticking to a timeline for all the different aspects of the plan. We ended up successfully completing the project ahead of time, and it went really well! I’d love to have a similar relationship with my team members in this position.

Pro Tip

A potential hiring manager may check your references, so it’s important to be honest and consistent with the feedback you give the interviewer, and the feedback the former manager or colleagues will give to you.

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This page has been updated on October 31, 2020.

You can practice answering this question, as well as over 160 other common job interview questions for Account Strategist by engaging in a mock interview with Mr. Simon. As an artificial being, his undeniable benefits include:

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