Interview questions at Capital Group

We analyzed 464 interview reviews for Capital Group from various job sites, social network groups and forums.

Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. This list does not include technical or factual questions.

10 frequent non-technical questions at Capital Group:

Where do you see yourself in 5 years?
What is your greatest weakness?
Tell me about a time when you've resolved a problem for a frustrated customer
Tell me about a time when you had to work with a difficult or disruptive person. It may be a client, manager, or coworker. How did you handle the situation? What was the outcome?
What did you like or dislike about your last job?
Tell me about your greatest professional accomplishment
Describe a time when you had to learn a new process or skill
Tell me about yourself
Tell me about a successful project you were involved in. What was your role? What was the result?
Describe a time when you had to overcome a significant obstacle on a job

According to our research, hiring managers at Capital Group ask soft skills interview questions 94% more than at other companies.

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1. Where do you see yourself in 5 years?top question

How to answer

This question belongs to a family of behavioral, or even more precisely, reflective questions.

The interviewer wants to see whether you are reflective about yourself, whether you are ambitious and strive to grow as a professional, whether you like to learn and develop your skills.

They are also looking for your ambitions to fit the career path opportunities related to the position you are applying for.

  1. About Yourself

    Presumably, you are interested to grow professionally.

    Think about the possibilities that may lie ahead for you: take a personality test (I recommend 16Personalities which is based on Myers-Briggs test), research the internet on what career paths are possible with your skills and current job.

    What challenges do you like overcoming?

    For example, if you are applying for a software tester position, you may find it fascinating to master automated testing in full and eventually become a software engineer, or you may be a natural trainer and love coaching other people which may lead you to become a QA team or department lead, or you may be more interested in understanding business aspects of requirements which may logically lead you into a Business Analyst position.

    However, if you are happy just where you are and want to further your current skills, that is also fine as long as there is a growth path for you that can be imagined and described.

  2. About The Company

    Research the company to learn what career opportunities may be available in the department you are applying to, and what the trends are in the company in general.

    • Is the business expanding, are they opening new locations, or starting new projects?
    • Or are they heavily automating and cutting staff?

    Let’s say you are applying for a UX designer position for a brand-new product.

    In the future, if the product becomes a success - which is what the company hopes for - the company will hire more designers and you may become a lead designer, or you may become a product manager.

    On a side note: If you train your mind to be open to opportunities you will be amazed at how much this world has to offer to you!

  3. About The Fit

    And, of course, try to see where the perfect fit lies between your own potential and aspirations, and the company’s trends and hopes.

    However, beware of the risk of showing too much excitement for future opportunities compared to your attitude towards the current position.

    If you aren’t really excited about the position you are applying for and you demonstrate this lack of enthusiasm, the interviewer may conclude that you are not a good fit for the current position.

    Try to find a source of excitement in the current position as well, otherwise, you may be doing yourself a disservice by applying to a position you will find boring in 2-3 months.

Get personalized insights

How do you demonstrate your Fit during the interview? Recruiters say, showing that your skills and qualifications are relevant to the company and job opening improves your chances of landing the job by 95%.

Doing company research and tailoring your answers towards what’s important can be an exhausting, time-consuming process. You may think: there is so much information out there, where should I look exactly? What is important for me, for my particular situation?

You are in the right place! Just choose the type of position you are applying for, enter the job description, and we’ll do the rest.

You will get a personalized guide on how to answer the interview questions at Capital Group based on your target position. The guide contains:

  • Key company highlights
  • How these highlights apply to you
  • How to build your interview answers to emphasize your relevance

To start, select the type of position you’re applying for:

Engineering

Managerial

Business Development / Sales

Other

Pro Tip

This question gives you a good opportunity to showcase your Key Selling Points (e.g. “As I am very good at delegating tasks, I can easily see myself leading a team of software testers in the future…”), and end your statement by asking about current initiatives and goals at the company.

It is generally NOT a good idea to say something like:

“Oh, I cannot imagine what happens to me tomorrow, let alone in 5 years”.

This will show you as a person who is unimaginative and not forward-thinking enough to grow with and be a good fit for the company.

Statistics

This question is asked 1% less frequently at Capital Group than at other companies.

2. What is your greatest weakness?

How to answer

This question ranks as the most challenging for many people. Fortunately, Mr. Simon is here to help!

Interviewers ask this question to gauge your level of self-awareness, your honesty and openness, and your capability for self-improvement.

  1. About Yourself

    No one is perfect and your interviewer doesn't expect you to be perfect either.

    While it is good to be honest and open, it will not help you to put yourself down.

    What's important is to find a weakness that you have overcome or something that is not related to the position for which you are applying.

    For example, one of our clients admitted that he is not very good at public speaking and that he has recently become a member of Toastmasters International to improve. What a respectful answer and approach, in my view!

  2. About The Company

    Research the company (website, social media, etc) to learn about the company culture.

    What personal and professional qualities do they value?

  3. About The Fit

    It is important that the weakness you decide to talk about is not one that will prevent you from performing the job for which you're applying.

    For example, if you're applying for a front-end developer position, do not talk about how you are struggling to understand HTML code.

Get personalized insights

How do you demonstrate your Fit during the interview? Recruiters say, showing that your skills and qualifications are relevant to the company and job opening improves your chances of landing the job by 95%.

Doing company research and tailoring your answers towards what’s important can be an exhausting, time-consuming process. You may think: there is so much information out there, where should I look exactly? What is important for me, for my particular situation?

You are in the right place! Just choose the type of position you are applying for, enter the job description, and we’ll do the rest.

You will get a personalized guide on how to answer the interview questions at Capital Group based on your target position. The guide contains:

  • Key company highlights
  • How these highlights apply to you
  • How to build your interview answers to emphasize your relevance

To start, select the type of position you’re applying for:

Engineering

Managerial

Business Development / Sales

Other

Pro Tip

Use this question to sell yourself!

It's important to show how well you've overcome a weakness by motivating yourself and learning a new skill to grow professionally.

Statistics

This question is asked 6% less frequently at Capital Group than at other companies.

Take a quiz

Take a quick quiz and check if you’re ready to answer this question at your next job interview:

Which of the following would be the best answer:

ASometimes I just work too hard

BI have trouble saying “no” when a colleague asks for help and I have my own work to finish

CI am a perfectionist

DI cannot think of a single thing

3. Tell me about a time when you've resolved a problem for a frustrated customer

How to answer

Customers are the lifeblood of any business. How you handle a disgruntled customer can make the difference between closing a sale and failing to do so. It takes good people skills to handle such situations, and this question is a good opportunity to demonstrate your people skills.

  1. About Yourself

    Think of a time when, as a customer, you had a problem with a company.

    • How did you feel?
    • How did you want to be treated?
    • How would the situation ideally be resolved?
    • If it were you on the serving side of the table, what would you do differently? Have you had such experiences in the past where you helped a frustrated customer?
    • What was the critical factor in a successful resolution of the situation?

    Try to define your principles or approach.

    For example, I know that people tend to be frustrated when they feel neglected and unimportant.

    Whenever possible, I try to meet in person and establish face-to-face contact with someone who feels disgruntled, so that I can fully focus on the situation. (And believe me, checking your phone while speaking with such a customer is definitely NOT a good idea).

    Of course, this may not always be possible in your line of business or profession, but I guess you see what I mean - showing full attention greatly improves your chances of mitigating the situation.

  2. About The Company

    Every company relies on customers.

    Research the company you are applying to and try to find out what their standards of customer relationship or service are, as well as try to find out some real cases where the customers complained about the company, and what the company did to mitigate the situations (a possible source might be Yelp! or another social media platform).

    Based on your research, how does the company treat customers? How do they resolve customer issues?

  3. About The Fit

    How can you make things better and WOW the customer? Give an example that demonstrates that your approach to resolving customer frustrations is in line with the company policies.

Get personalized insights

How do you demonstrate your Fit during the interview? Recruiters say, showing that your skills and qualifications are relevant to the company and job opening improves your chances of landing the job by 95%.

Doing company research and tailoring your answers towards what’s important can be an exhausting, time-consuming process. You may think: there is so much information out there, where should I look exactly? What is important for me, for my particular situation?

You are in the right place! Just choose the type of position you are applying for, enter the job description, and we’ll do the rest.

You will get a personalized guide on how to answer the interview questions at Capital Group based on your target position. The guide contains:

  • Key company highlights
  • How these highlights apply to you
  • How to build your interview answers to emphasize your relevance

To start, select the type of position you’re applying for:

Engineering

Managerial

Business Development / Sales

Other

Pro Tip

A disgruntled customer generally just needs someone to listen to them.

The three A’s of customer service can help diffuse the difficult situation:

  1. Acknowledge - what the other person is feeling,
  2. Apologize - for the way the other person is feeling,
  3. Admit - that there was an issue that you are working on to get it resolved.

Add the extra “A” - Ask for the customer's contact information so you can update them on any progress on their issue.

Statistics

This question is asked 45% more frequently at Capital Group than at other companies.

Take a quiz

Take a quick quiz and check if you’re ready to answer this question at your next job interview:

Customers are often frustrated by what they perceive as poor service especially when they are on the phone. Which one of the following answers do you consider to be good customer service?

APlacing the customer on hold for too long

BPaying close attention to the customer’s complaint in an attempt to solve their problem

CAsking the customer to repeat their complaint many times

DFailing to empathize with their problem

EDirecting the customer to your website instead of resolving the issue yourself

4. Tell me about a time when you had to work with a difficult or disruptive person. It may be a client, manager, or coworker. How did you handle the situation? What was the outcome?

How to answer

People skills are highly valued in a company. It is important to show how you can manage difficult personalities, especially if you are applying for a job that involves teamwork, or a lot of interactions with clients.

  1. About Yourself

    Look back on your experience. Have you worked with a difficult or disruptive person? Remember a few such situations and how you diffused them and turned things around. What are your approaches to resolving conflicting situations at work?

  2. About The Company

    • What have you found about the company and its culture?
    • What have you learned about how the employees value each other?
    • How do they treat their customers?
    • Do they have any specific standards and policies?
  3. About The Fit

    Using what you found about the company, choose one of your examples that fits best with the company standards and share your story.

    If it's a customer, how did you turn things around and made a customer happy?
    If it's a coworker, how did you diffuse a tense or difficult situation?

Get personalized insights

How do you demonstrate your Fit during the interview? Recruiters say, showing that your skills and qualifications are relevant to the company and job opening improves your chances of landing the job by 95%.

Doing company research and tailoring your answers towards what’s important can be an exhausting, time-consuming process. You may think: there is so much information out there, where should I look exactly? What is important for me, for my particular situation?

You are in the right place! Just choose the type of position you are applying for, enter the job description, and we’ll do the rest.

You will get a personalized guide on how to answer the interview questions at Capital Group based on your target position. The guide contains:

  • Key company highlights
  • How these highlights apply to you
  • How to build your interview answers to emphasize your relevance

To start, select the type of position you’re applying for:

Engineering

Managerial

Business Development / Sales

Other

Pro Tip

Use the triple A of diffusing a difficult situation:

  1. Acknowledge - what the other person is feeling,
  2. Apologize - for the way the other person is feeling,
  3. Admit - that there was an issue that you are working on to get it resolved.

If it is a customer, it would add that extra touch if you "Ask" for the customer's contact information so you can update them of any progress on their issue.

Statistics

This question is asked 3.4x more frequently at Capital Group than at other companies.

5. What did you like or dislike about your last job?

How to answer

Your answer to this question will show the interviewer your overall perspective (positive or negative) of your prior role and your approach to what you liked (or didn’t like) about that aspect of your work. While answering such a question remember that diplomacy is the key to corporate success.

The answer you give to this question can say a lot about you, for example:

  • Can you handle situations professionally when you deal with pressure?
  • What strong qualities (your Key Selling Points) can you emphasize answering the question?
  • Are you a positive person, and not someone who complains, holds grudges or badmouths their co-workers or boss?
  • Do you exhibit loyalty, enthusiasm, dedication, and energy?
  • Are you easy to work with?
  1. About Yourself

    Reflect on yourself; stick to the facts and don’t go into emotions.

    List the things you were responsible for in your last job.

    • Which of them did you like most? Why?
    • What were the responsibilities you liked less? Why?
    • Was there anything you consider completely unacceptable?

    If you feel that your answer will not be complete without a nod toward the negative aspects, then keep it focused on tasks, situations, or company structure, and not on people. The overall tone must be positive and friendly.

  2. About The Company

    • What does your research tell you about the company you are applying to?
    • Will there be situations like those in your former job you don't want to get into again?
    • What are the requirements for the position?
    • What challenges will you face there?
    • What responsibilities will you be tasked with?
  3. About The Fit

    Which of the responsibilities you liked will also be part of your future responsibilities in your new role? Don’t forget to show your excitement while telling about these.

    If there were responsibilities you disliked that are not part of the job description, don’t bring them up.

    By asking about your feelings toward a previous job the interviewers often aren’t that interested in the list of actual likes or dislikes you can provide. Rather, they’re trying to judge your character by listening to the tone and attitude with which you respond to a tricky question.

    However, details of your likes and dislikes can also reveal whether you'll be a good fit culturally at the company at hand. Showing excitement about responsibilities that will most likely be included in the role you are applying for can help strengthen your position as a fit.

    Mentioning that you are ready for more challenges and opportunities, that the position you are applying for is a great match for your skillset and that you feel you would be an asset to the company or department is often a safe way to show your excitement.

Get personalized insights

How do you demonstrate your Fit during the interview? Recruiters say, showing that your skills and qualifications are relevant to the company and job opening improves your chances of landing the job by 95%.

Doing company research and tailoring your answers towards what’s important can be an exhausting, time-consuming process. You may think: there is so much information out there, where should I look exactly? What is important for me, for my particular situation?

You are in the right place! Just choose the type of position you are applying for, enter the job description, and we’ll do the rest.

You will get a personalized guide on how to answer the interview questions at Capital Group based on your target position. The guide contains:

  • Key company highlights
  • How these highlights apply to you
  • How to build your interview answers to emphasize your relevance

To start, select the type of position you’re applying for:

Engineering

Managerial

Business Development / Sales

Other

Pro Tip

Telling your stories, use the “sandwich method”: start off by mentioning a positive, then mention the negative, and try to pivot back around to something positive.

You can do that by talking about how you managed the aspect you disliked, or by making a connection to the job you're interviewing for.

Statistics

This question is asked 4.8x more frequently at Capital Group than at other companies.

6. Tell me about your greatest professional accomplishment

How to answer

Of all your accomplishments (and I am sure you’ve had a great many of them!), you should choose the one most relevant to this job position.

  1. About Yourself

    Write down your Key Selling Points - your top 3-5 skills that make you a strong professional.

    Write down a list of your top 3-5 professional accomplishments that you are most proud of. No need for lengthy descriptions, just 1-2 words for each one to help you recall each situation.

    Make sure you have developed the story behind each accomplishment and have a strong command of the details of what happened so that you can tell the story clearly and distinctly.

    Along with each accomplishment, mark which of your Key Selling Points they showcase. How exactly?

  2. About The Company

    Based on your research of the company, what are their current needs?

    • What are the major projects going on?
    • What are the expectations for the position you are applying for?
  3. About The Fit

    Try to imagine yourself being an employee of the company you are applying to, say, at your 6th month into the job.

    • Which of your Key Selling Points and accomplishments would be most relevant to the company?
    • What “have you accomplished at your new job?”

    Choose the most relevant accomplishment from your list and then practice telling your story.

Get personalized insights

How do you demonstrate your Fit during the interview? Recruiters say, showing that your skills and qualifications are relevant to the company and job opening improves your chances of landing the job by 95%.

Doing company research and tailoring your answers towards what’s important can be an exhausting, time-consuming process. You may think: there is so much information out there, where should I look exactly? What is important for me, for my particular situation?

You are in the right place! Just choose the type of position you are applying for, enter the job description, and we’ll do the rest.

You will get a personalized guide on how to answer the interview questions at Capital Group based on your target position. The guide contains:

  • Key company highlights
  • How these highlights apply to you
  • How to build your interview answers to emphasize your relevance

To start, select the type of position you’re applying for:

Engineering

Managerial

Business Development / Sales

Other

Pro Tip

Most enterprises are now going through major transformations, often called Digital Transformation.

Do your research on what it means and what is often involved, to get a better idea of the current goals and environments in companies. But one thing that definitely characterizes this transformation is striving for agility.

In particular, for startups (if you are applying to a startup or a small business), agility is their middle name, in order for them to survive among bigger sharks in the market.

So, demonstrating qualities like agility and adaptability should generally be helpful and quite a safe choice in most circumstances today.

Statistics

This question is asked 89% more frequently at Capital Group than at other companies.

Take a quiz

Take a quick quiz and check if you’re ready to answer this question at your next job interview:

Why do interviewers ask this question?

AThey want to know why you think the accomplishment you chose is your greatest, to give them an idea of what you think is important

BThey want to hear a specific example of your work to see if your problem solving skills fit in with the issues and problems their company might be experiencing

CThey want to know if you are a great multitasker who can get 10 different things done by the end of the day, no matter how long you have to stay at work to complete it all

7. Describe a time when you had to learn a new process or skill

How to answer

Why do interviewers ask this question?

  1. They want to see that you not only have the qualifications for the job you're seeking but that you have the potential to learn and grow in a position as well.
  2. They want someone who thrives on challenges, who’s open and eager to learn, not someone who’s going to be close-minded, do the bare minimum, or not get anything out of their experience.
  3. They also want to see that you are willing to develop a new skill or take on a new assignment for the good of the team even when it may seem difficult for you.
  1. About Yourself

    Think about each of your jobs and make a quick list of all of the responsibilities you had at each. This will help you to determine the skills that you have developed.

    • Are you a quick learner?
    • How do you deal with learning new skills when under pressure?
    • How do you cope when you face a challenge you’ve never previously experienced?

    It’s your chance to speak about your Key Selling Points, qualities and skills which you gained in the process of learning and improvement and which have become your professional strengths.

    Choose examples that relate directly to the type of skills you will need in the position you're applying for. Be articulate in your responses - interviewers are also judging how you present yourself.

  2. About The Company

    Research the company and analyze the job role you are applying for. What specific skills are in the job description that they looking for in their candidates?

    See if you are able to match their values to those you learned from your previous experiences.

  3. About The Fit

    Identify a time when you had to learn something completely different from your area of expertise or interests.

    For example, you can tell about the times when your company implemented new software and you had to attend intensive technical training.

    Provide examples of training programs you participated in to learn how to effectively brainstorm, deal with contentious clients or customers, or resolve inner-office conflict. Or mention a time when you learned the art of compromise and applied it to work situations that had positive resulting outcomes.

    Tell how you learned to convince a supplier to make a rush delivery order without charging the company extra.

    Remember, these are only examples. Choose your own example from your professional experience. Highlight what you learned in the process and how it helped you in subsequent professional situations.

Get personalized insights

How do you demonstrate your Fit during the interview? Recruiters say, showing that your skills and qualifications are relevant to the company and job opening improves your chances of landing the job by 95%.

Doing company research and tailoring your answers towards what’s important can be an exhausting, time-consuming process. You may think: there is so much information out there, where should I look exactly? What is important for me, for my particular situation?

You are in the right place! Just choose the type of position you are applying for, enter the job description, and we’ll do the rest.

You will get a personalized guide on how to answer the interview questions at Capital Group based on your target position. The guide contains:

  • Key company highlights
  • How these highlights apply to you
  • How to build your interview answers to emphasize your relevance

To start, select the type of position you’re applying for:

Engineering

Managerial

Business Development / Sales

Other

Pro Tip

This question is best answered using the STAR method.

It will help you to stay focused and consistent sharing your story.

Statistics

This question is asked 27.8x more frequently at Capital Group than at other companies.

8. Tell me about yourself

How to answer

This question may sound vague, but it actually requires a matter of fact, concise and relevant answer. Here’s how you can approach it.

  1. About Yourself

    What is your current occupation? Define yourself professionally in one statement.

    Pick 3 key skills that make you great at your work (your Key Selling Points). How have you applied these skills?

    Try to give some numbers to support your statement.

  2. About The Company

    Research the company.

    Based on what you know about the company and the job description, why are you interested in the position you are applying for?

  3. About The Fit

    • Based on your Key Selling Points and your knowledge about the company, why do you think you are a good fit for this position?
    • Can you support your statement with relevant examples from your past experiences?

    Try to be concise and stay within 1-2 minutes.

Get personalized insights

How do you demonstrate your Fit during the interview? Recruiters say, showing that your skills and qualifications are relevant to the company and job opening improves your chances of landing the job by 95%.

Doing company research and tailoring your answers towards what’s important can be an exhausting, time-consuming process. You may think: there is so much information out there, where should I look exactly? What is important for me, for my particular situation?

You are in the right place! Just choose the type of position you are applying for, enter the job description, and we’ll do the rest.

You will get a personalized guide on how to answer the interview questions at Capital Group based on your target position. The guide contains:

  • Key company highlights
  • How these highlights apply to you
  • How to build your interview answers to emphasize your relevance

To start, select the type of position you’re applying for:

Engineering

Managerial

Business Development / Sales

Other

Pro Tip

You can also end with a question like:

Do you know what the current needs in the company/department are, where my skills and experience can help?"

That can help you learn more about the company and the job, turn the "interrogation" into a conversation and will allow you to relax some tension.

Read our blog post to learn more about how to answer this question.

Statistics

This question is asked 73% less frequently at Capital Group than at other companies.

Take a quiz

Take a quick quiz and check if you’re ready to answer this question at your next job interview:

Pick the best answer:

AMy name is Andrew Franklin, I am 28 years old, and I am looking for a job that pays well.

BHello, my name is Natalie Price. I have two children and I love playing billiards and travelling. I am 33 years old.

CHi Mr. Simon, my name is Stanley Clark and I am a certified Project Management professional known for completing projects on time and on budget. I am passionate about building agile work culture and delivering results.

DHi Mr. Simon, my name is Dorothy Hanson. I have previously worked as an accountant in retail, but currently I am trying to transition into the field of healthcare.

9. Tell me about a successful project you were involved in. What was your role? What was the result?

How to answer

In the modern business environment, work is often organized in the form of projects. This allows companies to plan objectives and milestones in order to reach their goals, to monitor progress and performance, to clearly define deliverables and success.

With this question, the interviewer gauges whether you have the right mindset for a project-oriented work style.

  1. About Yourself

    Remember a few projects you have been involved in. Depending on your work experience and career level, these may range from small projects like organizing a party to large-scale multinational projects with participants and teams across the globe, million-dollar budgets and high risk and reward stakes.

    For each project you participated in, write down the following:

    1. project name
    2. its reason and goal
    3. your role in it
    4. the duration of the project or its phases (in case only some phases were successful)
    5. the approximate number of people or stakeholders involved in it.

    • What were the top 3 challenges?
    • What was the end result?
    • How did the company (or other stakeholders) benefit from the results?
    • How can you define your contribution in 3-5 key phrases? If you received any praise for your efforts from your boss, peers or clients, what did they say exactly?
  2. About The Company

    Based on the research you did on the company, what kinds of projects can you expect here?

    • What do you know about the goals they are trying to achieve?
    • What do you know about their current challenges?
    • Can you imagine what success will look like for the projects in this company?
  3. About The Fit

    Which of your examples fits best with the projects you may expect at this company?

    Practice telling your story, use the STAR method.

Get personalized insights

How do you demonstrate your Fit during the interview? Recruiters say, showing that your skills and qualifications are relevant to the company and job opening improves your chances of landing the job by 95%.

Doing company research and tailoring your answers towards what’s important can be an exhausting, time-consuming process. You may think: there is so much information out there, where should I look exactly? What is important for me, for my particular situation?

You are in the right place! Just choose the type of position you are applying for, enter the job description, and we’ll do the rest.

You will get a personalized guide on how to answer the interview questions at Capital Group based on your target position. The guide contains:

  • Key company highlights
  • How these highlights apply to you
  • How to build your interview answers to emphasize your relevance

To start, select the type of position you’re applying for:

Engineering

Managerial

Business Development / Sales

Other

Pro Tip

End your answer by asking the interviewer how they define success for the role you are applying for.

This will provide you with an insight into the company environment and expectations for this role, as well as will help transform the “interrogation” into a conversation, which will give you a break to pull your wits together for further interview.

Statistics

This question is asked 3.6x more frequently at Capital Group than at other companies.

10. Describe a time when you had to overcome a significant obstacle on a job

How to answer

This is a tough question because you’re forced to talk about a difficult time with a complete stranger. Fortunately, it’s also a great opportunity to turn a big challenge into a great accomplishment.

This question is designed to help the interviewer discover what type of problem-solver you are.

Why do employers ask this question?

It’s because they want to know that they’re hiring someone who can think on their feet and who is resilient when facing challenges.

  1. About Yourself

    It’s your chance to show that in tough times you turn to your inner strength and possess skills to find the right solutions.

    You probably had to solve many problems daily at work. It’s high time to remember them.

    If you do not prepare examples in advance, this question will get you off guard and you will find it difficult to remember all the details on the move.

    Start with recalling a few examples of real obstacles you coped with. For each of them, think about:

    • What was the project or task you were trying to accomplish?
    • What was the obstacle? This can be a specific problem related to your job or a higher-order issue across the organization.
    • What steps did you take to address the issue?
    • What decisions did you have to make?
    • How did the company benefit from your decisions?
    • How would you describe your approach, or what lessons have you learned?

    Be careful how you respond to this question. Make sure that you select a difficult work situation where you were not the cause.

  2. About The Company

    When you research the company, try and find out what kind of challenges they are facing. Try to find out what they need in terms of problem resolution.

    Search for online reviews, complaints and any other useful resources. What problems and obstacles can the employees face with this position?

  3. About The Fit

    This is your opportunity to showcase your problem-solving skills, resilience, and strength of character. Talk through your problem-solving process and show how you can think on your feet.

    Pick an example relevant to the position you are aiming for.

    Let’s say, you are applying for a blog writing job. The job description mentions that a successful candidate must have experience working “in a dynamic environment.”

    You could mention a situation in which you had to write an article on short notice because your coworker failed at the last moment to complete the assignment. You were short of time but worked extra hours to prepare the article successfully and on time.

    This answer would show your experience in blog writing, your sense of responsibility, ability to achieve results under stress, your willingness to go the extra mile, your problem-solving skills.

Get personalized insights

How do you demonstrate your Fit during the interview? Recruiters say, showing that your skills and qualifications are relevant to the company and job opening improves your chances of landing the job by 95%.

Doing company research and tailoring your answers towards what’s important can be an exhausting, time-consuming process. You may think: there is so much information out there, where should I look exactly? What is important for me, for my particular situation?

You are in the right place! Just choose the type of position you are applying for, enter the job description, and we’ll do the rest.

You will get a personalized guide on how to answer the interview questions at Capital Group based on your target position. The guide contains:

  • Key company highlights
  • How these highlights apply to you
  • How to build your interview answers to emphasize your relevance

To start, select the type of position you’re applying for:

Engineering

Managerial

Business Development / Sales

Other

Pro Tip

This question is not about your past, it's how you deal with things that will happen in the future, so try to keep your answer short and focused.

After all, the interviewer is really looking for what you took away from the situation and doesn’t need to know the full backstory of what happened.

Use the STAR method to prepare your story and practice it so that you can stay within 1-2 minutes.

Make sure to show that you remained positive when overcoming a hurdle at work. Positive attitudes lead to positive outcomes.

Statistics

This question is asked 2.5x more frequently at Capital Group than at other companies.

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Join our Work Search Buddy Network Meetup Group to become part of our growing and supportive community!


This page has been updated on February 12, 2021.

You can practice answering this question, as well as over 160 other common job interview questions from Capital Group by engaging in a mock interview with Mr. Simon. As an artificial being, his undeniable benefits include:

24/7 availability24/7 availability
He will never make you feel intimidatedHe will never make you feel intimidated
The current version is freeThe current version is free

Worth a try?