Interview questions at Colonial Life & Accident Insurance Co.
We analyzed 193 interview reviews for Colonial Life & Accident Insurance Co. from various job sites, social network groups and forums.
Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. This list does not include technical or factual questions.
10 frequent non-technical questions at Colonial Life & Accident Insurance Co.:
According to our research, hiring managers at Colonial Life & Accident Insurance Co. ask soft skills interview questions 57% more than at other companies.
1. Tell me about yourself top question
How to answer
Most job candidates expect this to be one of the first interview questions and probably think of it as an “icebreaker” to get the interview started. It is much more than that! It is your opportunity to show the interviewer your relevance for the job. You want the employer to know that you are qualified to do the job, you are interested in doing the job and capable of getting it done.
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About Yourself
What is your current occupation? Define yourself professionally in one statement.
Pick 3 key skills that make you great at your work (your Key Selling Points). How have you applied these skills?
Try to give some numbers to support your statement.
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About The Company
Your first step is to Research the company to find out as much as you can about what they do and their approach to their business and their employees.
Based on what you know about the company and the job description, why are you interested in the position you are applying for?
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About The Fit
Now is the right time to show the fit between your skills and the company's requirements. Your answer works best if you emphasize your relevance. How do you do this? You will have already researched the company, studied the job description to identify their needs and possible pain points and prepared the relevant Star Stories that show how you addressed similar issues in the past. Your next step is to develop your Present-Past-Present approach.
Start with the Present. Focus on the skills and experience from your most recent positions. What has enabled you to get the job done successfully and how this relates to what the employer is looking to accomplish.
Next go back to the Past. Here is where your Star story comes in. Explain how you were able to use your skills and experience to accomplish a task that relates to an area of concern for the employer.
Finally come back to the Present – summarizing the lessons you learned and how they shaped your response and approach today.
Remember, the whole conversation is about the present, not the past. Just one sentence can summarize why your approach works, and its applicability and relevance to this position.
Pro Tip
You can also end with a question like:
“Do you know what the current needs in the company/department are, where my skills and experience can help?”
That can help you learn more about the company and the job, turn the “interrogation” into a conversation and will allow you to relax some tension.
Read our blog post to learn more about how to answer this question.
Statistics
This question is asked 58% more frequently at Colonial Life & Accident Insurance Co. than at other companies.
2. Where do you see yourself in 5 years?
How to answer
This question belongs to a family of behavioral, or even more precisely, reflective questions.
The interviewer wants to learn two things about you by asking this question.
- They want to know what you think about the job you are applying for. Remember, they are interviewing you for the job that's open right now. Are you a good fit and will you do a good job for them?
- Just as important, they want to get an idea of your ambitions and goals for yourself and if your goals align with their needs, especially going into the future.
In this way the employer should see how you see yourself today, and whether you are ambitious and strive to grow as a professional, and whether you like to learn and develop your skills.
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About Yourself
What challenges do you like overcoming? Where are you starting from and where might you be going?
For example, let's say the position you are applying for is junior accountant. It includes a wide range of tasks such as basic bookkeeping, financial analysis, and reporting. If accounting is your chosen field, then you would most likely want to move in the direction of obtaining your CPA so that you might step up to more responsibility as an accounting manager or senior auditor within the next 5 years. Your responses should make sense in how you see yourself growing in your professional career.
However, at this point, if you are happy just where you are and want to further your current skills, that is also fine as long as there is a growth path for you that can be imagined and described.
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About The Company
Research the company to learn what career opportunities may be available in the department you are applying to, and what the trends are in the company in general.
- Is the business expanding, are they opening new locations, or starting new projects?
- Or are they heavily automating and cutting staff?
Let’s say you are applying for a UX designer position for a brand-new product.
In the future, if the product becomes a success - which is what the company hopes for - the company will hire more designers and you may become a lead designer, or you may become a product manager.
On a side note: If you train your mind to be open to opportunities you will be amazed at how much this world has to offer to you!
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About The Fit
And, of course, try to see where the perfect fit lies between your own potential and aspirations, and the company’s trends and hopes.
However, beware of the risk of showing too much excitement for future opportunities compared to your attitude towards the current position.
As we said earlier, you must show interest and enthusiasm for the position you are applying for. If the interviewer senses that you are more enthusiastic about future growth than about the current position, they may conclude that you are not the right person for the job at hand.
Pro Tip
This question gives you a good opportunity to showcase your Key Selling Points (e.g. “As I am very good at delegating tasks, I can easily see myself leading a team of software testers in the future…”), and end your statement by asking about current initiatives and goals at the company.
In thinking about the possibilities that may lie ahead, you also might want to consider taking a personality test (I recommend 16Personalities which is based on the Myers-Briggs test), research the internet on what career paths are possible with your skills and current job.
It is generally NOT a good idea to say something like:
“Oh, I cannot imagine what happens to me tomorrow, let alone in 5 years”.
This will show you as a person who is unimaginative and not forward-thinking enough to grow with and be a good fit for the company.
Statistics
This question is asked 30% more frequently at Colonial Life & Accident Insurance Co. than at other companies.
3. How would you handle a customer with difficult behavior?
How to answer
People skills are highly valued in every company, especially in a company that occasionally deals with difficult customers. It is important to show how you can manage difficult personalities.
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About Yourself
Look back on your experience. Have you dealt with a difficult or disruptive customer? Remember how you diffused the situation and how you turned things around.
- Do you have certain principles, or methodology, to deal with difficult people?
- Do you have strong people skills, are you good at conflict resolution?
- Are you high on emotional intelligence? Can you give an example?
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About The Company
- What have you found about the company and its culture?
- What have you learned about how the employees value each other?
- How do they treat their customers?
- Knowing their line of business or industry, what can be some examples of difficult customers?
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About The Fit
When a question like this asked in an interview, it is an indication that you will probably encounter difficult customers, or other difficult stakeholders while working for this company.
This would be an excellent opportunity to use the Present-Past-Present approach to respond to this question.
Start with the Present. Speak about your “conflict resolution” skills and how you apply these today.
Next go back to a Past situation - remember your Star Stories to relate a relevant situation that happened in a previous job where you resolved a problem for a difficult customer.
Finally, come back to the Present, summarizing what you learned from past experiences and how you will apply them to the job you are interviewing for today.
If you can give an example of how you handled a difficult person in the past in a situation similar to what this company may require from you, this will strongly increase your chances of showing yourself as a good fit.
Pro Tip
One methodology for diffusing a difficult situation is called “the triple A” approach:
- Acknowledge - what the other person is feeling,
- Apologize - for the way the other person is feeling,
- Admit - that there was an issue that you are working on to get it resolved.
If the difficult situation involves a customer, it would add that extra touch if you added another "A" to your approach by Asking for the customer's contact information so you can update them of any progress on their issue.
Statistics
This question is asked 2.0x more frequently at Colonial Life & Accident Insurance Co. than at other companies.
4. What are your salary requirements?
How to answer
This question seems factual, but it gauges how well you value yourself and how well you know your industry.
This is your opportunity to present yourself as a qualified professional and get a proper salary!
Read on to learn how you can answer this question with confidence, using an analytical approach. The answer may be given as a range or as a single target number.
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About Yourself
The first thing to research is the salary range for your role in the market. What is the industry standard?
Next, think of your qualifications for the role. Weigh in your traits, skills, education, and experience. Try this exercise, draw a line on a piece of paper where on the left side sits a complete beginner, and on the right side - the best professional in the world the company may try to invite for the role. Where do you position yourself?
Now, remember that once you start in your new role, your qualifications will be growing fast, due to all the new experience you will be gaining - consequently, your value will rise as well. Your salary, on the other hand, will not increase as quickly. So, try to imagine where your qualifications will bring you, on that scale, in about a year into the new job.
Map the scale against the industry range. Now you should be able to come up with an objective figure, as opposed to pure speculation.
This is not real math, however, so your number cannot be very precise, of course. Define a range, which starts with the minimum that will keep you satisfied a few months into the job, and the maximum which, a year into the job, will give you the lifestyle you would ideally like to have at that time.
Make sure the range stays within 40%-60% between extremes. Remember, the higher the position up the ladder, the wider the range can be. What is the number in the middle? Will you feel comfortable with this number?
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About The Company
Research the company and find out what they are paying. The best places to find this information are Glassdoor, LinkedIn, PayScale and other similar websites.
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About The Fit
Based on your research, does the company fit your desired salary range?
Now, whether you should be giving a range, or a single target number is a matter of debate. I personally think that a single number, given in a suggestive manner, is better than the range, because when given a range, they may logically gravitate towards the lower end, especially since you’ve said that the lower number is acceptable.
One example of how to structure your answer of a single target number is this:
I have done my research and based on the average for the industry, location, and my level of expertise, something like XXX seems reasonable to me. What do you think?
Besides giving the factual answer that the interviewer is asking for, such an answer will also show you to be someone who takes the initiative, who goes the extra mile, and someone with data-driven and analytical mindset.
Pro Tip
Firstly try asking the interviewer to give you their intended range as budgeted for this role, which is a regular practice in most companies. However, don’t be too evasive and if you see they are not inclined to give you their number, name yours.
Statistics
This question is asked 3.3x more frequently at Colonial Life & Accident Insurance Co. than at other companies.
5. What are your drivers? What motivates you?
How to answer
Motivation is what we use to drive ourselves forward to complete tasks and bring results.
Why do hiring managers ask this question?
They want to get a sense of your personality. But more importantly, they want to see your resiliency and determination.
They do not want to hire someone who will quit when encountering difficulties, whose focus will be elsewhere, or who will just waste their time.
Enthusiasm ranks very high on the list of qualities employers are looking for in a candidate.
If you can demonstrate that you are genuinely passionate about your profession and interested in the position you are applying for, your chances of getting hired will improve significantly.
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About Yourself
This question requires serious self-examination; you should be asking it yourself long before the interviewer does.
Look back on everything you’ve done in your life, job, and career so far.
- What was it about your best days that made them the best?
- Can you take those feelings and apply them to specific moments from your life and past work experiences?
- Are you ready for tough projects or for being asked to do something that isn’t quite on your job description, or for having to stay at work till late instead of another team member?
- Will meeting deadlines, learning new things, finding a way to solve problems or overcoming a challenge inspire you and make you want even more?
- What gives you a sense of accomplishment when you can look back on and say "I achieved that"?
Look deep inside.
Analyze your experience by types of tasks, by type of environment, type of feedback, level of responsibility and stakes? Do you prefer independence, or being part of a team?
- Task type: if you were given a whole day or even week at work to focus on just one of your tasks, without interruptions or multitasking, which one would that be? Why?
- Environment: do you feel motivated in a dynamic environment with lots of action, communications, deadlines? Or would you rather disconnect from the outside world and immerse into a single task, with your headphones on?
- Feedback: are you better motivated by positive feedback, or by healthy criticism? Or maybe by customers’ smiles and “Thank you” messages?
- Responsibility and stakes: are you motivated to do your best when you know that the stakes are high and your contribution will make a great impact on the bottom line? Or do you feel better in a more safe and relaxed environment when someone else is responsible for making big decisions?
- Financials: what is the salary range that makes you feel comfortable and respect yourself? Let’s be realistic, this is one (although definitely shouldn’t be the first) of the drivers.
Be creative, this list is not exhaustive.
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About The Company
Take a long look at the job you’re applying for.
- What kinds of tasks will you be responsible for?
- What will the environment be?
- What do you know about the possible kinds of feedback you will be receiving?
- What is the level of stakes in this role?
- What do you know about the salary they can possibly offer?
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About The Fit
How comfortable are you with the drivers the company can offer, comparing to those of your own? Pick those that have a match and give some examples.
For instance, if you’re applying for a software engineer job, describe how you are motivated by solving complex technical challenges.
If the job involves teamwork, give an example showing that you love collaborating and accomplishing big things as a part of a team.
That is what drives you to do your best each day. You can say you enjoy meaningful work creating products that change people’s lives, if this is relevant to the company.
Pro Tip
Be enthusiastic. The more enthusiasm you have for what motivates you, the more enthusiasm the interviewer will have for you!
Statistics
This question is asked 6.8x more frequently at Colonial Life & Accident Insurance Co. than at other companies.
6. Tell me about a time when someone criticized your work in front of others. What did you do?
How to answer
Everyone has been criticized at one point or another in life and at work.
The ability to handle criticism and respond to it appropriately is half the battle in any job situation.
This question is another way of asking about recognizing your weaknesses and doing something about them.
Asking this question, interviewers want to determine if you are a team player, to gauge how you respond to stressful situations and whether you can take criticism, suggestions and corrections with the right attitude.
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About Yourself
Remember a situation from a previous job when someone criticized your work in front of other co-workers.
- When you had such an unpleasant experience, how did you handle it?
- How did you feel at that moment?
- Did critiquing of your work make you defensive, angry or undervalued?
- Or did you own up to the criticism and develop a way to improve your work going forward?
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About The Company
Research the company. Read the job description carefully and the list of responsibilities required.
What challenges and kinds of situations may you face in your new role?
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About The Fit
To be a good employee, you’ve always got to be open to criticism.
If you’re not open to criticism, then you’re not coachable. If you’re not coachable, then you’re less valuable than you could be.
If you can’t think of an example from work, offer an example of a school project, internship, etc. But don’t say you have never been criticized.
Using the STAR method, explain a situation where a real person gave you a critique in front of others. Provide relevant details and data as this will help provide an accurate picture of the scene.
Here is an example of an answer:
“In my previous work as a blog writer, I accidentally missed an important sentence from the text that was very critical for the context of the whole article. When we had an organizational meeting where all the staff was present, the supervisor told me about it. I was embarrassed but took the criticism in a positive way because it was really a constructive one and, after all, the error was completely my fault. However, I did not let it shake my self-confidence; instead, I used it to help me improve the quality of my work. I respected his criticism, kept working more efficiently and at the end of the month I completed 2 more articles without a single mistake.”
Pro Tip
Dealing with criticism doesn’t have to be as hard as it seems. Criticism may initially hurt our ego, but in the end, it helps improve our work product.
Statistics
This question is asked 37.8x more frequently at Colonial Life & Accident Insurance Co. than at other companies.
7. What skills are you looking to develop on your next job? Why?
How to answer
When employers ask you about skills you would like to develop, they are looking for honesty in the way you answer.
A common target of the question is to discover how motivated you are to extend yourself. If you are willing to learn, then you are probably more motivated to do the job well.
They might also be trying to determine whether you’ll be a good long-term fit for the company. Are you looking for an opportunity to grow with an organization – or will your plans take you to another employer before long?
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About Yourself
Answering the question, reflect on yourself. Show that you are concerned and active about your own evolution.
You can indicate how development has worked for you in the past, give examples.
- What qualities do you wish to develop in yourself both professionally and personally?
- What kind of culture do you want to work in?
- What motivates you?
- What qualities do you feel make strong, healthy relationships?
- What skills do you admire most in your role models?
And probably the most important is: What will help you to achieve your future goals?
Choose something you’re already pretty good at, but still trying to improve even more. Maybe it is something that you learned a long time ago but haven’t used in recent jobs very often?
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About The Company
Do your research and learn as much as possible about the organization and the career path you might forge there. Read the company’s story on their website, review their LinkedIn page, explore their blog.
What personal and professional qualities do they value and what can you learn if they hire you?
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About The Fit
No matter what skills you say you want to improve, however, make sure that you follow it up with what you’re doing about it.
Focus on a work skill that may not be critical to your industry or job level and demonstrate how you would like to develop this skill further, implying you already have a level of competency. This way you won't be sounding negative about yourself.
You could say something like “Coworkers often come to me for advice on how to write or format a document they are working on. I know that I am good at this (that’s why they come to me in the first place), but I have no formal training on mentoring others. I would like to take a course or two on mentoring others that would help them while also improving my own skills in this area.”
Say you are willing to learn new things and take on new challenges. Show employers that you’re self-motivated and actively looking for ways to improve your skills and value in your career.
Pro Tip
If you choose one of the more common working skills such as networking, presentation, mediation, technical, coaching or mentoring, make sure that they are not anything that’s vital or crucial to the job you’re interviewing for.
For example, if you are applying for a manager position, you don’t want to say that you need to work on developing your supervisory skills.
Statistics
This question is asked 3.6x more frequently at Colonial Life & Accident Insurance Co. than at other companies.
8. What one skill do you possess that you think will be the most important to a hiring manager?
How to answer
Employers place a lot of emphasis on finding candidates with the right skills and competencies for their organizations.
Depending on the career sector and profession you choose to work in, there are very specific skills, abilities and knowledge needed to do the job well.
The interviewer asks this question to make sure you will be a good fit with your skills and experience and will be a great addition to their team.
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About Yourself
If you’re not sure which skill would be best to share, consider your previous work experiences.
- Where did you excel?
- What would your peers say you’re especially proficient at?
- Have you ever received recognition for meeting a particular objective or excelling in a specific area?If so, your skills likely assisted you in reaching this achievement.
- What personal talents or attributes helped you meet that milestone?
Ask former coworkers or managers to help you to determine your strengths that made you unique. Imagine yourself as a manager who needs an employee to fill the position you are currently applying for.
What would you as the manager expect from a candidate for this job?
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About The Company
Start by reviewing the job description and making note of any required skills or abilities that match your own.
The job posting is a great guide for what employers want to see in candidates. In addition to job requirements, consider the depiction of the company and its culture in the job description.
Be sure to research the company by reviewing its website for additional information to get to know what skill you should mention.
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About The Fit
It’s important to highlight your best hard and soft skills (your Key Selling Points) to position yourself as a well-rounded candidate.
Though you may have several different areas of strength, include only those that are relevant to the job. Adaptability, critical thinking, problem-solving, creativity, and effective communication – it is the list of most common soft skills that can be helpful in any job, so you can choose the one to share with the hiring manager that best describes you.
But to make your answer stronger, the skill should be specific to the job you are applying for. Be certain to give examples of how this skill helped you in your last job.
Pro Tip
It is important to be able to distinguish your skills from personal qualities. The first are acquired in the process of work and training, and the second characterize you as a person.
Statistics
This question is asked 4.8x more frequently at Colonial Life & Accident Insurance Co. than at other companies.
9. What is your greatest weakness?
How to answer
This question ranks as the most challenging for many people. Fortunately, Mr. Simon is here to help!
Interviewers are not out to trick or trap you! They ask this question to gauge your level of self-awareness, your honesty and openness, and your capability for self-improvement.
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About Yourself
No one is perfect and your interviewer doesn't expect you to be perfect either.
While it is good to be honest and open, it will not help you to put yourself down.
What's important is to find a weakness that you have overcome. How you turned what might be considered a negative into a positive.
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About The Company
Research the company (website, social media, etc) to learn about the company culture.
What personal and professional qualities do they value?
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About The Fit
This is the time to clearly state a true weakness that you have overcome.
Be as specific as possible and stay away from vague cliches like “I work too hard.” It would be difficult for anyone to try and explain how they overcame a weakness like that
Mr. Simon emphasizes the Present-Past-Present method of responding to behavioral questions. When you are asked about your greatest weakness, you should be able to successfully use this approach as well. Here is an example of how someone might answer this question.
Present - "I have always had a fear of public speaking, and believe this may have held me back in my career, especially when having to make presentations to management."
Past - "Last year I learned about Toastmasters International and decided to join this group to help me gain confidence in myself and improve my ability to present to others in just about any situation."
Present - "By overcoming this weakness I believe that it has made me a much stronger candidate for this position, someone you can count on to make presentations to management, conduct training and communicate at a high level."
It's important to show how well you've overcome a weakness by motivating yourself and learning a new skill to grow professionally.
Pro Tip
Use this question to sell yourself!
Statistics
This question is asked 60% less frequently at Colonial Life & Accident Insurance Co. than at other companies.
10. What gets you up and excited on Monday morning?
How to answer
Motivation is the one thing that leads people to get up and go to work.
This question is meant to help the interviewer learn more about you and what you value the most. They are interested in more than just your education or work experiences; they want to know what you are passionate about, especially in the workplace.
It is a great chance to make yourself stand out from other candidates and help potential employers see your value.
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About Yourself
This question requires serious self-examination; you should be asking it yourself long before the interviewer does.
- What do you feel when waking up on Monday?
- Can you take those feelings and apply them to specific moments from your life and past work experiences?
- What makes you motivated and happy?
Maybe it’s a pursuit to learn something new, or meet the special person at work, your helping others, being with good friends in the office, your friendly boss, the joy you feel by doing your work well and the feeling that boosts your self-esteem.
Talk about what motivates you personally and professionally.
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About The Company
Research the company and its culture.
- What will the environment be?
- What do you know about the possible kinds of feedback you will be receiving?
- What is at stake in this role?
- What goals drive the company and what direction does it appear to be taking?
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About The Fit
- How comfortable are you with the company’s goals and how it is going about achieving them?
- How do they compare to your own motivations?
Pick those that have a match and give some serious thought to what gets you up in the morning.
Don’t be afraid to talk about career goals — this is a great way to show them that you’re motivated to succeed.
Once you’ve described your career goal and briefly outlined your plan for getting there, connect your answer back to the job you’re interviewing for.
Make sure you demonstrate that you’ve really thought about the position and how it will fit into your life and career trajectory.
Mention your strengths, specific tasks you’re good at and how the positive feelings you receive from doing them will help you to achieve great results in your new job.
If, for example, you are applying for a teaching position – mention how passionate and creative you are coming up with different ways of teaching various subjects.
If you will be dealing with customers – show your enthusiasm about seeing satisfaction and happiness on your client’s faces.
If you are applying for a job as a software developer – say that you are excited to build awesome products in this area.
Pro Tip
The only motivation that can make you go to work on Monday is the happiness and joy you are getting by going to that place, the benefit you are gaining by going there.
Make sure the company you are applying to now IS the right place.
Statistics
This question is asked 29.3x more frequently at Colonial Life & Accident Insurance Co. than at other companies.
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This page has been updated on February 23, 2024.
