Interview questions at DoorDash

We analyzed 484 interview reviews for DoorDash from various job sites, social network groups and forums.

Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. This list does not include technical or factual questions.

10 frequent non-technical questions at DoorDash:

Tell me about yourself
What is your greatest weakness?
What are your salary requirements?
What are your long-term goals?
What are the most difficult decisions you have had to make?
Tell me about your greatest professional accomplishment
Tell me about a time you had to raise an uncomfortable issue with your manager
Tell me about a time when you've resolved a problem for a frustrated customer
Describe a time when you had to overcome a significant obstacle on a job
Can you describe a typical day from your current or last job?

According to our research, hiring managers at DoorDash ask soft skills interview questions 30% less than at other companies:

DoorDash interview question statistics

1. Tell me about yourselftop question

How to answer

This question may sound vague, but it actually requires a matter of fact, concise and relevant answer. Here’s how you can approach it.

  1. About Yourself

    What is your current occupation? Define yourself professionally in one statement. Pick 3 key skills that make you great at your work (your Key Selling Points). How have you applied these skills? Try to give some numbers to support your statement.

  2. About The Company

    Research the Company. Based on what you know about the company and the job description, why are you interested in the position you are applying for?

  3. About The Fit

    Based on your Key Selling Points and your knowledge about the company, why do you think you are a good fit for this position? Can you support your statement with relevant examples from your past experiences? Try to be concise and stay within 1-2 minutes.

Pro Tip

You can also end with a question like “Do you know what the current needs in the company/department are, where my skills and experience can help?" That can help you learn more about the company and the job, turn the "interrogation" into a conversation and will allow you to relax some tension.

Read our blog post to learn more about how to answer this question.

Statistics

This question is asked 42% more frequently at DoorDash than at other companies.

2. What is your greatest weakness?

How to answer

This question ranks as the most challenging for many people. Fortunately, Mr. Simon is here to help!

Interviewers ask this question to gauge your level of self-awareness, your honesty and openness, and your capability for self-improvement.

  1. About Yourself

    No one is perfect and your interviewer doesn't expect you to be perfect either.

    While it is good to be honest and open, it will not help you to put yourself down. What's important is to find a weakness that you have overcome or something that is not related to the position for which you are applying.

    For example, one of our clients admitted that he is not very good at public speaking and that he has recently become a member of Toastmasters International to improve. What a respectful answer and approach, in my view!

  2. About The Company

    Research the company (website, social media, etc) to learn about the company culture. What personal and professional qualities do they value?

  3. About The Fit

    It is important that the weakness you decide to talk about is not one that will prevent you from performing the job for which you're applying.

    For example, if you're applying for a front-end developer position, do not talk about how you are struggling to understand HTML code.

Pro Tip

Use this question to sell yourself! It's important to show how well you've overcome a weakness by motivating yourself and learning a new skill to grow professionally.

Statistics

This question is asked 28% less frequently at DoorDash than at other companies.

3. What are your salary requirements?

How to answer

This question seems factual, but it gauges how well you value yourself and how well you know your industry. This is your opportunity to present yourself as a qualified professional and get a proper salary! Read on to learn how you can answer this question with confidence, using an analytical approach. The answer may be given as a range or as a single target number.

  1. About Yourself

    The first thing to research is the salary range for your role in the market. What is the industry standard? Glassdoor, LinkedIn and other similar sights are useful for this purpose.

    Next, think of your qualifications for the role. Weigh in your traits, skills, education, and experience. Try this exercise, draw a line on a piece of paper where on the left side sits a complete beginner, and on the right side - the best professional in the world the company may try to invite for the role. Where do you position yourself?

    Now, remember that once you start in your new role, your qualifications will be growing fast, due to all the new experience you will be gaining - consequently, your value will rise as well. Your salary, on the other hand, will not increase as quickly. So, try to imagine where your qualifications will bring you, on that scale, in about a year into the new job.

    Map the scale against the industry range. Now you should be able to come up with an objective figure, as opposed to pure speculation.
    This is not real math, however, so your number cannot be very precise, of course. Define a range, which starts with the minimum that will keep you satisfied a few months into the job, and the maximum which, a year into the job, will give you the lifestyle you would ideally like to have at that time.

    Make sure the range stays within 40%-60% between extremes. Remember, the higher the position up the ladder, the wider the range can be. What is the number in the middle? Will you feel comfortable with this number?

  2. About The Company

    Research the company and find out what they are paying. The best places to find this information are Glassdoor, LinkedIn, PayScale and other similar websites.

  3. About The Fit

    Based on your research, does the company fit your desired salary range?

    Now, whether you should be giving a range, or a single target number is a matter of debate. I personally think that a single number, given in a suggestive manner, is better than the range, because when given a range, they may logically gravitate towards the lower end, especially since you’ve said that the lower number is acceptable.

    One example of how to structure your answer of a single target number is this:

    I have done my research and based on the average for the industry, location, and my level of expertise, something like XXX seems reasonable to me. What do you think?

    Besides giving the factual answer that the interviewer is asking for, such an answer will also show you to be someone who takes the initiative, who goes the extra mile, and someone with data-driven and analytical mindset.

Pro Tip

Firstly try asking the interviewer to give you their intended range as budgeted for this role, which is a regular practice in most companies. However, don’t be too evasive and if you see they are not inclined to give you their number, name yours.

Statistics

This question is asked 2.9x more frequently at DoorDash than at other companies.

4. What are your long-term goals?

How to answer

Even in this age of the so-called Gig Economy, employers are always looking for people who can become their strong and loyal “soldiers,” a part of their “army” to help them conquer their market share against their competitors. So, even if at this moment this job may be a temporary contract, you never know what opportunities may present themselves to you in this company. Trust me, your hiring manager doesn’t know either! So, be open to opportunities and use this question to emphasize how your personal goals correspond with those of the company.

  1. About Yourself

    Start with honestly assessing yourself. (At this moment, you are not sharing these thoughts with anyone, so be as open as you can). Imagine that you have all the resources in the world and that all roads are open for you. How would you use them? Which road(s) would you choose? What do you see on the horizon in that direction? Be audacious and don’t limit yourself. There is no longer a perspective than “long-term,” so be as futuristic as you possibly can.
    List a few “road” options that you would be enthusiastic about going down. For example, this list may be as broad as the following:
    • Writer,
    • Choir director,
    • Software engineer and architect,
    • CEO of a unicorn startup company,
    • Entrepreneur.
    As William Shakespeare once said, “We know what we are, but we know not what we may be.”

  2. About The Company

    Now, look at the company. What is the industry they operate in? What is the position you are applying for, and what are potential career growth possibilities within the department, company, and industry?

  3. About The Fit

    Which of your “road” options correspond best with the opportunities presented by this company? Highlight this option and focus on it. Imagine, in as much detail as you can, going down this road. What would be the major milestones for you, in order to move towards your goal?

    Describe the chosen option by focusing on the first 1-2 milestones, and by presenting it in light of company goals and current initiatives. For example, if you are applying for a Project Manager position in a corporation engaged in the education industry, and your “road” option is “CEO,” your next career step may be a Program Manager, or an Innovations and Research manager. Explain why you are enthusiastic about reaching these goals, and what makes you think you have the necessary traits and skills to reach them.

    How can the company benefit from these traits and skills of yours already today, in the current role you are applying for?

Pro Tip

Framing your answer in the same terms used by the company will help ensure the interviewer can easily understand your language and help both of you to be “on the same page.” The easier you make it for the interviewer, the better are your chances they will “vote” for you over other candidates.

Statistics

This question is asked 2.5x more frequently at DoorDash than at other companies.

5. What are the most difficult decisions you have had to make?

How to answer

Employers ask this question because they want to see that when you face a difficult decision or situation you’re able to handle it. They also want to see what kind of decisions you consider difficult. For sure, they are looking for a reply that relates to your career or education. This question is designed to discover how you have managed certain situations and how you behaved in the past, to help predict what you’ll do in the future.

  1. About Yourself

    Refresh your memory and reflect on some specific situations you have dealt with or projects you have worked on. Are you confident and capable when making big decisions? What is your approach to decision-making? Can you stay calm and rational? How strong are your critical thinking skills?

  2. About The Company

    Research the company and its culture and try to find out what kind of challenges they are facing. Search for online reviews and any other useful resources. What will your responsibilities be? What problems and obstacles can you expect to face with this position?

  3. About The Fit

    This is a great opportunity to show exactly how you would perform as an employee under a new boss and to highlight your Key Selling Points! Make sure that your approaches meet the standards of the company you are applying to. If you know that the quality is important for the company – show how your decisions worked for quality; if it is the speed – give examples of how quickly you could solve these problems; if it is about independent decision-making - emphasize how you made the correct decision by yourself.
    Answering this question, give one or two concrete examples of difficult situations you have actually faced at work. Then discuss what decisions you made to remedy the situations. Use examples such as changing majors in university, quitting a job, leaving the family business, terminating an employee, relocating to a new city for better opportunities, or even starting a venture. Be sure to highlight how things have worked out for you since making this challenging decision. Using the STAR method will help you to make your story concise and logical.

Pro Tip

Avoid examples that make you seem indecisive or uncertain. Be specific. Itemize what you did, how you did it, and how your difficult decision ultimately benefited you, your team and your employer.

You can end your answer with this question: “And do you know what principles the company uses in decision-making?" It can help you learn more about the company’s priorities, turn the "interrogation" into a conversation and let the interviewer see you have strong intentions to work for them.

Statistics

This question is asked 21.2x more frequently at DoorDash than at other companies.

6. Tell me about your greatest professional accomplishment

How to answer

Of all your accomplishments (and I am sure you’ve had a great many of them!), you should choose the one most relevant to this job position.

  1. About Yourself

    Write down your Key Selling Points - your top 3-5 skills that make you a strong professional.

    Write down a list of your top 3-5 professional accomplishments that you are most proud of. No need for lengthy descriptions, just 1-2 words for each one to help you recall each situation. Make sure you have developed the story behind each accomplishment and have a strong command of the details of what happened so that you can tell the story clearly and distinctly.

    Along with each accomplishment, mark which of your Key Selling Points they showcase. How exactly?

  2. About The Company

    Based on your research of the company, what are their current needs? What are the major projects going on? What are the expectations for the position you are applying for?

  3. About The Fit

    Try to imagine yourself being an employee of the company you are applying to, say, at your 6th month into the job. Which of your Key Selling Points and accomplishments would be most relevant to the company? What “have you accomplished at your new job?”

    Choose the most relevant accomplishment from your list and then practice telling your story.

Pro Tip

Most enterprises are now going through major transformations, often called Digital Transformation. Do your research on what it means and what is often involved, to get a better idea of the current goals and environments in companies. But one thing that definitely characterizes this transformation is striving for agility.

In particular, for startups (if you are applying to a startup or a small business), agility is their middle name, in order for them to survive among bigger sharks in the market.

So, demonstrating qualities like agility and adaptability should generally be helpful and quite a safe choice in most circumstances today.

Statistics

This question is asked 2.0x more frequently at DoorDash than at other companies.

7. Tell me about a time you had to raise an uncomfortable issue with your manager

How to answer

Even though you may have a great relationship with your manager, there may have been times where you did not see eye to eye. By describing how you managed to deal with an uncomfortable issue in the past, you give the interviewer insight into how you’d handle one in the future. They are curious about the respect you show to a higher authority while having the courage to stand up for what you believe in.

  1. About Yourself

    Think of a conflict or disagreement you had with your manager where you responded well, either by suggesting a compromise or taking a calm, relaxed stance when you could have answered in a heated tone. Getting along well with your manager shows your desire to work together and highlights your creative problem-solving abilities. What was the resolution of an issue? Did you and your manager come to an agreement?

  2. About The Company

    Research the company and its culture. What do they value? Is there anything that you can find about how they deal with conflict resolution? What problems and obstacles might employees face in the position you are applying for?

  3. About The Fit

    Your story should ideally show how competent you are at your work, which will give the hiring manager confidence in hiring you. This answer can also display other great skills such as negotiating, selling an idea and inspiring others. Your answer can sound like this: “I usually avoid conflict because I’ve been building trust with my colleagues from the start. I understand that the final decision is up to my boss, and I have to help him find the best option. I was lucky to have a very good relationship with my superiors. At my last job, I had a disagreement with the manager about the launch date of the product. But he listened to my opinion and we came up with a solution that we both liked.” You should respond with an example using the STAR method to make your story concise and logical.

Pro Tip

Say that it is better to raise uncomfortable questions and ask them directly. Emphasize that you always initiate communication by setting the tone of the conversation in a format of frankness on both sides. A sincere and respectful conversation builds trust between people, even when the subject of your discussion may be difficult for each part.

Statistics

This question is asked 13.3x more frequently at DoorDash than at other companies.

8. Tell me about a time when you've resolved a problem for a frustrated customer

How to answer

Customers are the lifeblood of any business. How you handle a disgruntled customer can make the difference between closing a sale and failing to do so. It takes good people skills to handle such situations, and this question is a good opportunity to demonstrate your people skills.

  1. About Yourself

    Think of a time when, as a customer, you had a problem with a company. How did you feel? How did you want to be treated? How would the situation ideally be resolved? If it were you on the serving side of the table, what would you do differently? Have you had such experiences in the past where you helped a frustrated customer? What was the critical factor in a successful resolution of the situation? Try to define your principles or approach.

    For example, I know that people tend to be frustrated when they feel neglected and unimportant. Whenever possible, I try to meet in person and establish face-to-face contact with someone who feels disgruntled, so that I can fully focus on the situation. (And believe me, checking your phone while speaking with such a customer is definitely NOT a good idea). Of course, this may not always be possible in your line of business or profession, but I guess you see what I mean - showing full attention greatly improves your chances of mitigating the situation.

  2. About The Company

    Every company relies on customers. Research the Сompany you are applying to and try to find out what their standards of customer relationship or service are, as well as try to find out some real cases where the customers complained about the company, and what the company did to mitigate the situations (a possible source might be Yelp! or another social media platform). Based on your research, how does the company treat customers? How do they resolve customer issues?

  3. About The Fit

    How can you make things better and WOW the customer? Give an example that demonstrates that your approach to resolving customer frustrations is in line with the company policies.

Pro Tip

A disgruntled customer generally just needs someone to listen to them.

The three A’s of customer service can help diffuse the difficult situation:

  • Acknowledge the customer's feelings,
  • Apologize for the customer's experience,
  • Admit the customer is experiencing an issue and you will do your best to assist them.

Add the extra “A” and Ask for the customer's contact information so you can update them on any progress on their issue.

Statistics

This question is asked 29% more frequently at DoorDash than at other companies.

9. Describe a time when you had to overcome a significant obstacle on a job

How to answer

This is a tough question because you’re forced to talk about a difficult time with a complete stranger. Fortunately, it’s also a great opportunity to turn a big challenge into a great accomplishment. This question is designed to help the interviewer discover what type of problem solver you are. Why do employers ask this question? It’s because they want to know that they’re hiring someone who can think on their feet and who is resilient when facing challenges.

  1. About Yourself

    It’s your chance to show that in tough times you turn to your inner strength and possess skills to find the right solutions. You probably had to solve many problems daily at work. It’s high time to remember them. If you do not prepare examples in advance, this question will get you off guard and you will find it difficult to remember all the details on the move.

    Start with recalling a few examples of real obstacles you coped with. For each of them, think about:

    • What was the project or task you were trying to accomplish?
    • What was the obstacle? This can be a specific problem related to your job or a higher-order issue across the organization.
    • What steps did you take to address the issue?
    • What decisions did you have to make?
    • How did the company benefit from your decisions?
    • How would you describe your approach, or what lessons have you learned?

    Be careful how you respond to this question. Make sure that you select a difficult work situation where you were not the cause.

  2. About The Company

    When you research the company, try and find out what kind of challenges they are facing. Try to find out what they need in terms of problem resolution. Search for online reviews, complaints and any other useful resources. What problems and obstacles can the employees face with this position?

  3. About The Fit

    This is your opportunity to showcase your problem-solving skills, resilience, and strength of character. Talk through your problem-solving process and show how you can think on your feet.

    Pick an example relevant to the position you are aiming for. Let’s say, you are applying for a blog writing job. The job description mentions that a successful candidate must have experience working “in a dynamic environment.” You could mention a situation in which you had to write an article on short notice because your co-worker failed at the last moment to complete the assignment. You were short of time but worked extra hours to prepare the article successfully and on time. This answer would show your experience in blog writing, your sense of responsibility, ability to achieve results under stress, your willingness to go the extra mile, your problem-solving skills.

Pro Tip

This question is not about your past, it's how you deal with things that will happen in the future, so try to keep your answer short and focused. After all, the interviewer is really looking for what you took away from the situation and doesn’t need to know the full backstory of what happened.

Use the STAR method to prepare your story and practice it so that you can stay within 1-2 minutes. Make sure to show that you remained positive when overcoming a hurdle at work. Positive attitudes lead to positive outcomes.

Statistics

This question is asked 3.3x more frequently at DoorDash than at other companies.

10. Can you describe a typical day from your current or last job?

How to answer

Interviewers typically ask this question to get an idea of where and how you are spending your time during the workday and to see if a candidate is used to working the sort of schedule they require of their personnel. The interviewer is assessing both the quantity and quality of your work. It can also be a launching point to ask about how you prioritize your work.

  1. About Yourself

    Consider past jobs and how tasks there relate to the new position. How well do you plan your day? Do you have the list of activities for your normal workday? What are the core deliverables for your role? How do you prioritize your work?

  2. About The Company

    Research the company ahead of time to see if there is any information to show a typical workday for its employees. Carefully review the information contained in the job description. Is it heavily weighted towards routine/repetitive tasks or is there a lot of creative work involved? How do your current or past positions relate to what’s in the job description? Make a list of some of the key tasks you do in a typical workday. Review your list and check off the tasks that match the requirements of the position you're seeking. Focus on those tasks when answering this question. The more you can connect your experience with the job opening, the better you will be at answering the question.

  3. About The Fit

    Describing your typical workday is your chance to show that your experience matches the job requirements and that you have the personal qualities the company looks for in its employees. You must demonstrate your understanding of the importance and necessity of time and workload planning, as well as your ability to follow the plan. The employer must see that you always try to fill your working day so that to the extent possible, planned tasks are executed on time and with maximum efficiency. The answer to this seemingly simple question shows very clearly your independence, organization and responsible attitude to work.

    Although there is no such thing as a “typical” workday, most of us have jobs that require some routine tasks to be performed daily. These are the important jobs that keep the business running, no matter what part of the organization you work in. These can be mentioned upfront, followed by the non-routine and creative tasks that make who you are and what you do “special.” You should be prepared to describe both.

Pro Tip

Emphasize that you tend to complete the most important work first. This gives the interviewer the impression that you have your priorities set for the day. This will also let them know that one of your basic strengths is the optimization and formulation of your work. You might also consider completing your answer to the question with a closing statement. For example, you might say: ”At the end of each day I review what I have been able to accomplish and make any adjustments to my plans for the next day.

Statistics

This question is asked 13.4x more frequently at DoorDash than at other companies.


This page has been updated on March 30, 2020.

You can practice answering this question, as well as over 160 other common job interview questions from DoorDash by engaging in a mock interview with Mr. Simon. As an artificial being, his undeniable benefits include:

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