Questions at DriveTime Automotive Group interviews

1. Tell me about yourself top question

How to answer

1. About Yourself

   What is your current occupation? Define yourself professionally in one statement.

   Pick 3 key skills that make you great at your work (your Key Selling Points). How have you applied these skills?

   Try to give some numbers to support your statement.

2. About The Company

   Your first step is to Research the company to find out as much as you can about what they do and their approach to their business and their employees.

   Based on what you know about the company and the job description, why are you interested in the position you are applying for?

3. About The Fit

   Now is the right time to show the fit between your skills and the company's requirements. Your answer works best if you emphasize your relevance. How do you do this? You will have already researched the company, studied the job description to identify their needs and possible pain points and prepared the relevant Star Stories that show how you addressed similar issues in the past. Your next step is to develop your Present-Past-Present approach.

   Start with the Present. Focus on the skills and experience from your most recent positions. What has enabled you to get the job done successfully and how this relates to what the employer is looking to accomplish.

   Next go back to the Past. Here is where your Star story comes in. Explain how you were able to use your skills and experience to accomplish a task that relates to an area of concern for the employer.

   Finally come back to the Present – summarizing the lessons you learned and how they shaped your response and approach today.

   Remember, the whole conversation is about the present, not the past. Just one sentence can summarize why your approach works, and its applicability and relevance to this position.

Pro Tip

Statistics

This question is asked 40% more frequently at DriveTime Automotive Group than at other companies.

2. Where do you see yourself in 5 years?

How to answer

1. About Yourself

   What challenges do you like overcoming? Where are you starting from and where might you be going?

   For example, let's say the position you are applying for is junior accountant. It includes a wide range of tasks such as basic bookkeeping, financial analysis, and reporting. If accounting is your chosen field, then you would most likely want to move in the direction of obtaining your CPA so that you might step up to more responsibility as an accounting manager or senior auditor within the next 5 years. Your responses should make sense in how you see yourself growing in your professional career.

   However, at this point, if you are happy just where you are and want to further your current skills, that is also fine as long as there is a growth path for you that can be imagined and described.

2. About The Company

   Research the company to learn what career opportunities may be available in the department you are applying to, and what the trends are in the company in general.

   • Is the business expanding, are they opening new locations, or starting new projects?
   • Or are they heavily automating and cutting staff?

   Let’s say you are applying for a UX designer position for a brand-new product.

   In the future, if the product becomes a success - which is what the company hopes for - the company will hire more designers and you may become a lead designer, or you may become a product manager.

   On a side note: If you train your mind to be open to opportunities you will be amazed at how much this world has to offer to you!

3. About The Fit

   And, of course, try to see where the perfect fit lies between your own potential and aspirations, and the company’s trends and hopes.

   However, beware of the risk of showing too much excitement for future opportunities compared to your attitude towards the current position.

   As we said earlier, you must show interest and enthusiasm for the position you are applying for. If the interviewer senses that you are more enthusiastic about future growth than about the current position, they may conclude that you are not the right person for the job at hand.

Pro Tip

Statistics

This question is asked 81% more frequently at DriveTime Automotive Group than at other companies.

3. What is your greatest weakness?

How to answer

1. About Yourself

   No one is perfect and your interviewer doesn't expect you to be perfect either.

   While it is good to be honest and open, it will not help you to put yourself down.

   What's important is to find a weakness that you have overcome. How you turned what might be considered a negative into a positive.

2. About The Company

   Research the company (website, social media, etc) to learn about the company culture.

   What personal and professional qualities do they value?

3. About The Fit

   This is the time to clearly state a true weakness that you have overcome.

   Be as specific as possible and stay away from vague cliches like “I work too hard.” It would be difficult for anyone to try and explain how they overcame a weakness like that

   Mr. Simon emphasizes the Present-Past-Present method of responding to behavioral questions. When you are asked about your greatest weakness, you should be able to successfully use this approach as well. Here is an example of how someone might answer this question.

   Present - "I have always had a fear of public speaking, and believe this may have held me back in my career, especially when having to make presentations to management."

   Past - "Last year I learned about Toastmasters International and decided to join this group to help me gain confidence in myself and improve my ability to present to others in just about any situation."

   Present - "By overcoming this weakness I believe that it has made me a much stronger candidate for this position, someone you can count on to make presentations to management, conduct training and communicate at a high level."

   It's important to show how well you've overcome a weakness by motivating yourself and learning a new skill to grow professionally.

Pro Tip

Statistics

This question is asked 19% less frequently at DriveTime Automotive Group than at other companies.

4. Describe your dream job

How to answer

1. About Yourself

   Think of your Key Selling Points, those qualities and skills that make you who you are.

   Now consider how they might apply in your dream job. The dream job does not have to be a specific job (although the one you are applying for just might be). Rather, you should think of the kinds of work you want to do and the responsibilities you would like to have and apply your skills, qualities and values to those elements of your dream job.

   For example, let’s say your dream job is to be a labor relations manager, involved with companies and their union workers. Here are some thoughts you would want to ask yourself in preparation for the “Dream Job” question:

   • Do you enjoy solving problems, or mediating conflicts?
   • Do you thrive under pressure?
   • Do you consider yourself a “people person” who likes to engage with clients and others?

   Preparing ahead of time and using your Key selling Points will help you answer the “Dream Job” question and satisfy both the interviewer and you.

2. About The Company

   Thoroughly read the job description so you have a better understanding of the skills and characteristics the position requires.

   Do your research about the company and the position for which you are applying.

   Try to find out as much as you can about what the company is looking for in an employee, what type of work environment they have and the company’s values.

3. About The Fit

   Match the top qualities and skills you want in a dream job with your own skills and qualities as well as what the company is looking for.

   Be ready to share some examples of how you have enjoyed utilizing those skills in the past.

   For example, if you are a big fan of numbers and the position requires you to be detail-oriented, you can talk about your dream job being in a position where you can use your passion for numbers and problem-solving.

   Whenever possible, mention your success in this area, using the STAR method.

   Make sure that you do not specify a role, rather keep it open to possibilities. Focus on the characteristics and not the position.

Pro Tip

Statistics

This question is asked 10.6x more frequently at DriveTime Automotive Group than at other companies.

5. Why did you leave your last job?

How to answer

1. About Yourself

   There are a number of reasons why people leave or plan to leave their jobs. One very important recent factor has been the impact on jobs and job security due to Covid-19 and all of the issues raised by remote vs. on-site work.

   Regardless of the causes, there are three possible reasons that you left your last job or are planning to leave your current job:

   • You are looking for a career change
   • You are unhappy with your current employment
   • You were let go.

   Whatever the reason, it's best to always speak in a positive light.

2. About The Company

   Based on your research about the company and the position you are interviewing for, what do you like most about the company? What excites you about the work as it is outlined in the job description?

3. About The Fit

   Let's take a closer look at how you might respond to each of the three reasons for leaving your last job.

   1. You were let go

   You should simply state the facts (e.g. the company was downsizing, your position was eliminated, your department was offshored, etc.). Focus on the positive. You might want to share your accomplishments at your previous employment by relating a pertinent STAR story if you feel that would be relevant.

   2. You are looking for career advancement or a career change

   In your response you should be upfront, honest and as enthusiastic as you can be about the position. Consider using the Present-Past-Present method when giving this answer. Start with the Present by describing a career goal that is important to you. For instance you are a data analyst applying for a data management position and you are ready for this move. Then go back to the Past to indicate that at your previous job, there were little or no promotional opportunities in your field. Then come back to the Present and say that you are ready to take on the manager role and know that you will do an outstanding job for the company.

   3. You are unhappy with your current employment

   Sometimes a job just isn't going to take you to the next step in your career.

   Keep two things in mind when answering this question, 1) never "bad mouth" your current employer and 2) focus on the postive when speaking about the job and your reason for wanting to leave.

   The following is an example of how this question might be answered. This individual was looking to move up to a project manager position and did not feel that her current employer was the right place to achieve her goal. You might find her answer helpful in crafting your own response.

   "I really like my job as assistant project manager and love working with all of my coworkers on the team. However, the way the department is set up there is no real path to promotion. There are currently 3 project managers and they are all relatively new in their jobs. As far as I can see, they are all doing a good job and opportunties for promotion may not be opening up in the foreseeable future."

   Her comments were positive and her reasoning was clear and consise. Always try to keep your reasons positive and try not to create an impression that you were unhappy with the way you were treated.

Pro Tip

Statistics

This question is asked 27% more frequently at DriveTime Automotive Group than at other companies.

6. What are your long-term goals?

How to answer

1. About Yourself

   Start with honestly assessing yourself. (At this moment, you are not sharing these thoughts with anyone, so be as open as you can).

   Imagine that you have all the resources in the world and that all roads are open for you.

   • How would you use them?
   • Which road(s) would you choose?
   • What do you see on the horizon in that direction?

   Be audacious and don’t limit yourself. There is no longer a perspective than “long-term,” so be as futuristic as you possibly can.

   List a few “road” options that you would be enthusiastic about going down.

   For example, this list may be as broad as the following:

   • writer
   • choir director
   • software engineer and architect
   • CEO of a unicorn startup company,
   • entrepreneur.

   As William Shakespeare once said, “We know what we are, but we know not what we may be.”

2. About The Company

   Now, look at the company.

   • What is the industry they operate in?
   • What is the position you are applying for, and what are potential career growth possibilities within the department, company, and industry?

3. About The Fit

   Which of your “road” options correspond best with the opportunities presented by this company?

   Highlight this option and focus on it. Imagine, in as much detail as you can, going down this road.

   What would be the major milestones for you, in order to move towards your goal?

   Describe the chosen option by focusing on the first 1-2 milestones, and by presenting it in light of company goals and current initiatives.

   For example, if you are applying for a project manager position in a corporation engaged in the education industry, and your “road” option is “CEO,” your next career step may be a program manager, or an innovations and research manager.

   Explain why you are enthusiastic about reaching these goals, and what makes you think you have the necessary traits and skills to reach them.

   How can the company benefit from these traits and skills of yours already today, in the current role you are applying for?

Pro Tip

Statistics

This question is asked 2.1x more frequently at DriveTime Automotive Group than at other companies.

7. Tell me about your work experience. What was the most interesting?

How to answer

1. About Yourself

   Review the details that you shared in your resume. Select the three to five best points to highlight and relate to the position to which you're applying.

2. About The Company

   Carefully research the company and the job description.

   Find out what duties you'll be taking on to determine which of your top skills to emphasize. Try to find out what current challenges they are trying to solve by opening this vacancy.

3. About The Fit

   Knowing the duties for which you will be responsible will help you identify which prior experiences to highlight.

   How well you connect your previous experiences with the job requirements can tell the interviewer how prepared you are for this role and how enthusiastic you will be about your job.

Pro Tip

Statistics

This question is asked 2.7x more frequently at DriveTime Automotive Group than at other companies.

8. How would you handle a customer with difficult behavior?

How to answer

1. About Yourself

   Look back on your experience. Have you dealt with a difficult or disruptive customer? Remember how you diffused the situation and how you turned things around.

   • Do you have certain principles, or methodology, to deal with difficult people?
   • Do you have strong people skills, are you good at conflict resolution?
   • Are you high on emotional intelligence? Can you give an example?

2. About The Company

   • What have you found about the company and its culture?
   • What have you learned about how the employees value each other?
   • How do they treat their customers?
   • Knowing their line of business or industry, what can be some examples of difficult customers?

   Do your research.

3. About The Fit

   When a question like this asked in an interview, it is an indication that you will probably encounter difficult customers, or other difficult stakeholders while working for this company.

   This would be an excellent opportunity to use the Present-Past-Present approach to respond to this question.

   Start with the Present. Speak about your “conflict resolution” skills and how you apply these today.

   Next go back to a Past situation - remember your Star Stories to relate a relevant situation that happened in a previous job where you resolved a problem for a difficult customer.

   Finally, come back to the Present, summarizing what you learned from past experiences and how you will apply them to the job you are interviewing for today.

   If you can give an example of how you handled a difficult person in the past in a situation similar to what this company may require from you, this will strongly increase your chances of showing yourself as a good fit.

Pro Tip

Statistics

This question is asked 23% less frequently at DriveTime Automotive Group than at other companies.

9. What were your responsibilities in your last job?

How to answer

1. About Yourself

   Remember your last (or current) job and compile a list of things you had to do while working there.

   If you don’t know where to start, picture your typical working day at one of your previous jobs, or college day if you are applying for your first job ever.

   Describe the categories of tasks in bullet points. Then, try to remember the less ordinary tasks you had to do as well, and add them to the list.

2. About The Company

   Research the company and the job description.

   • What do you expect to be doing in this job?
   • How would your performance be measured?

   List a few items in bullet points.

3. About The Fit

   Choose a few task categories that seem like a match between your experience and the requirements of the current position. Think of a couple of relevant examples to illustrate your experience.

   Craft your stories using the STAR method.

Pro Tip

Statistics

This question is asked 3.5x more frequently at DriveTime Automotive Group than at other companies.

10. What makes you unique?

How to answer

1. About Yourself

   Remember, unique does not mean “quirky” or “odd.” It means the skills, personality traits and other attributes you have developed over the years that make you “YOU.”

   Think about your creative skills. Maybe you combine both logical and emotional aspects at work to solve problems? Show that you are not afraid to take risks and try something new.

   It’s time for you to remember your best qualities and share the examples from your background, which highlight what you like about yourself as well as your level of confidence.

2. About The Company

   Research the company and review the skills listed in the job description to see how well your unique attributes relate to the job requirements.

   The more you know about the organizational goals of the employer, the better equipped you’ll be to connect your unique attributes to the job. It can be helpful to think of what’s special about you and how those characteristics will enable you to make a strong contribution to the organization.

3. About The Fit

   Prove that you're a good fit for the job and that you are compatible with the organization’s culture. Always keep it relevant to the position you are applying for.

   For example, for a management job, you might want to demonstrate communication skills, strong leadership or a willingness to take risks.

   For a job in finance, you might focus on your discretion or your meticulous attention to detail.

   If you previously worked at a small startup and now you want to transfer to a large corporation, it's important for you to mention how the experiences gained at that company have prepared you to take on the tasks at the new company and have given you a “leg up” over other candidates.

Pro Tip

Statistics

This question is asked 6.9x more frequently at DriveTime Automotive Group than at other companies.

11. Tell me about a time when you've resolved a problem for a frustrated customer

How to answer

1. About Yourself

   Think of a time when, as a customer, you had a problem with a company.

   • How did you feel?
   • How did you want to be treated?
   • Was the situation resolved to your satisfaction? If so what was done to resolve it?
   • If not, what went wrong?

   Have you had experience in the past where you helped a frustrated customer? When you were on the serving side of the table, what did you do to make a real difference to the customer and their experience?

   When considering this question, focus on your principles and your approach. You know that when customers are made to feel neglected and unimportant, they tend to get frustrated. You want to demonstrate to the hiring manager that you have the capacity to understand the customer’s problems and issues and can come up with a solution that best addresses their concerns.

   Of course, this may not always be possible in your line of business or profession, but I guess you see what I mean - showing full attention greatly improves your chances of mitigating the situation.

2. About The Company

   Every company relies on customers.

   Research the company you are applying to and try to find out what their standards of customer relationship or service are, as well as try to find out some real cases where the customers complained about the company, and what the company did to mitigate the situations (a possible source might be Yelp! or another social media platform).

   Based on your research, how does the company treat customers? How do they resolve customer issues?

3. About The Fit

   How do you demonstrate to the interviewer that you can WOW the customer by making their situation better for them as well as helping the company maintain good customer relations? Mr. Simon recommends using the Present-Past-Present method.

   There are many ways to apply this approach. For example you can start with the Present emphasizing that your approach to good customer service always starts with your great listening skills that enable you to fully understand the customer’s situation.

   Next go back to the Past for an example of just how you were able to resolve a frustrating situation for a customer. Focus on a situation in which you listened to and understood the problem and were able to resolve it and prevent the loss of the customer’s business.

   Finally come back to the Present to discuss how your skills and experience in handling frustrated customers will be a real asset to the company going forward.

Pro Tip

Statistics

This question is asked 26% less frequently at DriveTime Automotive Group than at other companies.

12. What will make you leave a company?

How to answer

1. About Yourself

   Think of your goals for your career. Think of what you need right now. Are you and the company on the same path?

   Remember why you left your last job.

   • Was it relocation of the company? 
   • Changes in working conditions: changing of schedule, increasing of duties without a corresponding increase in salary, sharp reduction or delay of salary?
   • Change in leadership?
   • Downsizing?
   • Bullying by colleagues?
   • Non-recognition of achievements?

   If any of these conditions repeat themselves in the new company, would you be prepared to leave?

2. About The Company

   Research the company and the role.

   • Can they offer you the kind of duties that would make you want to stay?
   • Do you see people with longevity in the company?
   • Is this the role and the company you see for yourself?
   • Do you feel it’s a strong match with your strengths, goals and experience?

3. About The Fit

   Let the interviewer know how ambitious and eager to get to work you are, particularly in this company.

   Showcase how your skills and experience match the role and let them know how you see yourself growing with the company.

   Here is a smart example of answering this question:

   “I truly value growth and I see the opportunity to improve my skills and progress in this company. As long as I can accomplish this with this team, there would be no need to consider leaving.”

Pro Tip

Statistics

This question is asked 7.7x more frequently at DriveTime Automotive Group than at other companies.

13. What was the biggest mistake you made in your most recent job? How did you handle it?

How to answer

1. About Yourself

   Do your best to tell a positive story about how the mistake was made, how you dealt with it and what learned from it.

   We all make mistakes from time-to-time.

   Answering some of the following questions will help you understand your own view of dealing with mistakes and their consequences. For instance:

   • How do you use a mistake to improve your abilities?
   • Are you self-aware enough to acknowledge failure and weakness?
   • Do you take smart risks?
   • How do you view success, failure, and risk in general?
   • Do you take responsibility for past mistakes instead of putting the blame on others?
   • If the situation repeats, what would you do differently? What would you do again?

2. About The Company

   Before the interview, look over the job listing, research the company. Try to think of a mistake you have made in the past that is not too closely related to the requirements of the job you are interviewing for.

   What kind of challenges might you face if you get the job here?

3. About The Fit

   It’s your opportunity to emphasize the skills or qualities you gained from your past negative experience that are important for the job you’re interviewing for now.

   Put a positive spin on your response by defining the “mistake” as a “learning experience” that led to your increased competency in the workplace.

   Talk about a specific example of a time you made a mistake. Briefly explain what the mistake was; quickly switch over to what you learned, or how you improved, after making that mistake.

   You might also explain the steps you took to make sure that mistake never happened again. Say that something you may have struggled with in the past has actually now became one of your strengths.

   Pick a story that ends with a compelling example of a lesson learned. Tell your story using the STAR method.

Pro Tip

Statistics

This question is asked 2.9x more frequently at DriveTime Automotive Group than at other companies.

14. What negative thing would your last boss say about you?

How to answer

1. About Yourself

   While it is good to be honest and open, it will not help you to put yourself down. What's important is to focus on a weakness or shortcoming that you have overcome.

   Be certain not to mention something that is vital to (or related to) the position for which you are applying.

   Think of something that may have been noted by a past supervisor that was, perhaps, mentioned in your performance reviews as a developmental area.

2. About The Company

   Research the company (website, social media, etc.) to learn about the company’s culture. What personal and professional qualities do they value?

   Carefully check the job description to avoid speaking about any past weaknesses that may touch upon key areas of responsibility for the position that you are applying for.

3. About The Fit

   Despite what may seem to be a negative question, you can actually turn this into a positive one! You do this by stating a negative trait or a weakness, unrelated to the position you are applying for, and explain how you have either already overcome it or are working to improve it.

   Be careful with your choices, if you mention any weaknesses that are needed to be successful in the position you are interviewing for, you probably won’t get hired!

   For example, if you're applying for a front-end developer position, do not talk about how you are taking classes to improve your HTML coding skills. Even if you think you are succeeding in your studies, this will look to the hiring manager to be a shortcoming on your part.

Pro Tip

Statistics

This question is asked 3.5x more frequently at DriveTime Automotive Group than at other companies.

15. What is your favorite movie? What do you like about it?

How to answer

1. About Yourself

   • What film left a lasting impression on you, one that you have watched and enjoyed over and over?
   • What was particularly interesting (or useful) that you found in it?
   • Were there scenes that moved you, or moments that left you at the edge of your seat, or situations that changed your way of thinking for the better?

   If you think carefully, this seemingly unimportant question may tell the interviewer a lot about how you will fit the company, based on your interests.

2. About The Company

   Do your research about the company.

   Read carefully the “About Us” page of their website and the job description.

   Is your personality a match for the company culture?

   If you know exactly who you will be interviewed by - find his/her profile on social networks – maybe you will find his/her interests and even names of films the person likes. It will be a more successful interview if you have common interests with the person who interviews you.

3. About The Fit

   Do not look for ideal answers because there are none.

   Unless you have a particular film that is your absolute favorite that clearly reflects on your tastes and personality, there are few people that can think of only one such movie.

   For most of us a better (and more realistic) answer would be to say something like

   “I enjoy many different movies and cannot pick out just one. I really like watching adventures like the Indiana Jones and Star Wars series, but I also like some of the older classics like the Maltese Falcon and the Wizard of Oz.”

   This will let the interviewer know something about your tastes and may lead to further conversation.

Pro Tip

Statistics

This question is asked 7.1x more frequently at DriveTime Automotive Group than at other companies.

16. What gets you up and excited on Monday morning?

How to answer

1. About Yourself

   This question requires serious self-examination; you should be asking it yourself long before the interviewer does.

   • What do you feel when waking up on Monday?
   • Can you take those feelings and apply them to specific moments from your life and past work experiences?
   • What makes you motivated and happy?

   Maybe it’s a pursuit to learn something new, or meet the special person at work, your helping others, being with good friends in the office, your friendly boss, the joy you feel by doing your work well and the feeling that boosts your self-esteem.

   Talk about what motivates you personally and professionally.

2. About The Company

   Research the company and its culture.

   • What will the environment be?
   • What do you know about the possible kinds of feedback you will be receiving?
   • What is at stake in this role?
   • What goals drive the company and what direction does it appear to be taking?

3. About The Fit

   • How comfortable are you with the company’s goals and how it is going about achieving them?
   • How do they compare to your own motivations?

   Pick those that have a match and give some serious thought to what gets you up in the morning.

   Don’t be afraid to talk about career goals — this is a great way to show them that you’re motivated to succeed.

   Once you’ve described your career goal and briefly outlined your plan for getting there, connect your answer back to the job you’re interviewing for.

   Make sure you demonstrate that you’ve really thought about the position and how it will fit into your life and career trajectory.

   Mention your strengths, specific tasks you’re good at and how the positive feelings you receive from doing them will help you to achieve great results in your new job.

   If, for example, you are applying for a teaching position – mention how passionate and creative you are coming up with different ways of teaching various subjects.

   If you will be dealing with customers – show your enthusiasm about seeing satisfaction and happiness on your client’s faces.

   If you are applying for a job as a software developer – say that you are excited to build awesome products in this area.

Pro Tip

Statistics

This question is asked 14.8x more frequently at DriveTime Automotive Group than at other companies.