Interview questions at Forrester
We analyzed 294 interview reviews for Forrester from various job sites, social network groups and forums.
Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. This list does not include technical or factual questions.
10 frequent non-technical questions at Forrester:
According to our research, hiring managers at Forrester ask soft skills interview questions 0% less than at other companies.
1. Tell me about a time you had a conflict at work. How did you handle it? What have you learned? top question
How to answer
Wherever you go, you will always have to work with people. This means that there is a greater chance for conflict to happen. This question helps the interviewer determine how well you would fit within the organization.
-
About Yourself
Think of the times you had to deal with conflict.
- What were the different ways you were able to address the situation?
- If you were the cause of the conflict, how did the other person talk you down from the conflict?
- What were the key lessons you learned through your experience?
-
About The Company
Research the company and its culture.
- What do they value?
- Is there anything that you can find about how they deal with conflict resolution?
Reading comments to their social media posts often prove helpful to see how they react to customers' complaints.
-
About The Fit
- What have you found out about the company’s culture and job description?
- Are they looking for someone who can take charge and resolve conflict?
Tell a story of how you addressed conflict and how it turned a negative into a positive. Try to conclude with your lessons learned or methodology for approaching conflicts - this will show the interviewer that you would be able to apply your methodology to future situations.
Use the STAR method to frame your story.
Pro Tip
A key to addressing conflict is listening, communication and emotional intelligence. Highlight these skills.
If you're able to, turn the question around and ask the interviewer if they have experienced the same thing. This will start a conversation, which is the goal of an interview.
Statistics
This question is asked 9.2x more frequently at Forrester than at other companies.
2. Walk me through your resume
How to answer
This question is often asked at the beginning of the interview.
The interviewer wants to hear a brief overview, a summary of your professional experience, in order to have a starting point from which they can dig deeper.
Structuring your answer wisely gives you a good chance to emphasize your Key Selling Points and to channel the conversation in the direction you want.
-
About Yourself
Print out your resume. For each of your recent job experiences (at this point do not go back more than 5 years), write down 3-5 key points at which you feel you are strong.
For example, for your current (or previous) job, you may want to list skills like “Excellent presentation skills,” “Employee Engagement guru,” “Analytical skills,” “Attention to detail” (they don’t have to be all soft skills, but being aware of at least a few of your strong soft skills is important). Make sure you have examples for each of your statements.
If you have difficulties to think of these points, search online for job descriptions for similar job roles, and figure out which of those keywords appeal to you. Look for people on LinkedIn that have jobs similar to the one you are applying for. Their profiles often contain many keywords that you can use in response to this question.
Now that you’ve gone through all your recent experiences, are there any points that repeat more often than others, or are especially important to you? These are candidates to be your Key Selling Points -highlight 3-5 of them.
-
About The Company
Research the company and the role for which you're being interviewed. When researching the company, find out what skills and qualities they value the most. Carefully consider the job requirements. What is it that you will be responsible for?
Now, write down 3-5 keywords from the job description that you find of utmost importance for this job role.
-
About The Fit
Try to establish the match between your own highlighted keywords, and those of the job description. These are your Key Selling Points! You should normally limit yourself by 3-5 such keywords or phrases.
Now, craft a story based on your career history. You don’t have to go in chronological order - you can start with your current or last job experience, and then go back to your previous ones, or focus on just the experiences that are relevant to your story, and only briefly mention the less relevant ones and only if needed.
Select one point to highlight for each phase of your career. Make sure you ingrain your Key Selling Points in the interviewer’s memory - after the interview is over, you want them to remember you as someone who is strong at XYZ, or experienced in A, B and C.
It's okay to focus more on stellar achievements and brag a little bit about them.
Pro Tip
Don't bore the interviewer by going through your resume line-by-line.
Instead, WOW them by succinctly (keep it within 2 minutes) telling a story of how your career path has brought you to this point and how you are the best candidate for this role.
Super tip: The more you practice with Mr. Simon, the better you'll be at telling WOW-worthy succinct stories!
Statistics
This question is asked 5.5x more frequently at Forrester than at other companies.
3. What is the biggest lesson you've learned from a mistake you made?
How to answer
It’s important to know how to answer a job interview question about mistakes.
They ask questions like this to learn if you are upfront and honest about mistakes that you made.
They also want to know if you learned from your experience and how you met the challenges to improve your performance.
-
About Yourself
Do your best to tell a positive story about how the mistake was made, how you dealt with it and what learned from it.
We all make mistakes from time-to-time. Answering some of the following questions will help you understand your own view of dealing with mistakes and their consequences.
For instance:
- How do you use a mistake to improve your abilities?
- Are you self-aware enough to acknowledge failure and weakness?
- Do you take smart risks?
- How do you view success, failure, and risk in general?
- Do you take responsibility for past mistakes instead of putting the blame on others?
- If the situation repeats, what would you do differently? What would you do again?
-
About The Company
Before the interview, look over the job listing, research the company.
Try to think of a mistake you have made in the past that is not too closely related to the requirements of the job you are interviewing for. What kind of challenges might you face if you get the job here?
-
About The Fit
It’s your opportunity to emphasize the skills or qualities you gained from your past negative experience that are important for the job you’re interviewing for now. The best way to answer a question like this is to use the Present-Past-Present method.
Start with the Present by ensuring the interviewer that even though you have made mistakes in the past, the lesson that you learned is to always carefully double-check your work and to make sure you plan ahead for any possible contingencies.
Next go back to the Past to relate a STAR story that will tell the interviewer about a time when you made a mistake but were able to make the right adjustment to turn a potential negative into a positive. You might say something like: "I was responsible to provide one of our best customers a time frame for completing an important project. In my eagerness to impress them I miscalculated how long it would take and we missed the deadline. The customer was very disappointed and we nearly lost their business. After my manager explained the problem to me I worked very hard to improve my approach to project management and meeting timelines and nothing like this has happened again."
Finally come back to the Present to tell the interviewer that you have the ability to learn from negative experiences and going forward you will approach all tasks with a mindset that will enable you to adjust quickly.
Pro Tip
Make absolutely sure that the interviewer understands that you learned from the experience.
Never blame others for what you did (however, if you were part of a team failure, you could relate this experience, just be sure to own up to your part in it).
Always be accountable for what you could have done differently in the failure. Demonstrate that you’ve had the maturity to benefit from previous “lessons learned” and you can move on with increased wisdom and competency.
Statistics
This question is asked 8.1x more frequently at Forrester than at other companies.
4. What are your drivers? What motivates you?
How to answer
Motivation is what we use to drive ourselves forward to complete tasks and bring results.
Why do hiring managers ask this question?
They want to get a sense of your personality. But more importantly, they want to see your resiliency and determination.
They do not want to hire someone who will quit when encountering difficulties, whose focus will be elsewhere, or who will just waste their time.
Enthusiasm ranks very high on the list of qualities employers are looking for in a candidate.
If you can demonstrate that you are genuinely passionate about your profession and interested in the position you are applying for, your chances of getting hired will improve significantly.
-
About Yourself
This question requires serious self-examination; you should be asking it yourself long before the interviewer does.
Look back on everything you’ve done in your life, job, and career so far.
- What was it about your best days that made them the best?
- Can you take those feelings and apply them to specific moments from your life and past work experiences?
- Are you ready for tough projects or for being asked to do something that isn’t quite on your job description, or for having to stay at work till late instead of another team member?
- Will meeting deadlines, learning new things, finding a way to solve problems or overcoming a challenge inspire you and make you want even more?
- What gives you a sense of accomplishment when you can look back on and say "I achieved that"?
Look deep inside.
Analyze your experience by types of tasks, by type of environment, type of feedback, level of responsibility and stakes? Do you prefer independence, or being part of a team?
- Task type: if you were given a whole day or even week at work to focus on just one of your tasks, without interruptions or multitasking, which one would that be? Why?
- Environment: do you feel motivated in a dynamic environment with lots of action, communications, deadlines? Or would you rather disconnect from the outside world and immerse into a single task, with your headphones on?
- Feedback: are you better motivated by positive feedback, or by healthy criticism? Or maybe by customers’ smiles and “Thank you” messages?
- Responsibility and stakes: are you motivated to do your best when you know that the stakes are high and your contribution will make a great impact on the bottom line? Or do you feel better in a more safe and relaxed environment when someone else is responsible for making big decisions?
- Financials: what is the salary range that makes you feel comfortable and respect yourself? Let’s be realistic, this is one (although definitely shouldn’t be the first) of the drivers.
Be creative, this list is not exhaustive.
-
About The Company
Take a long look at the job you’re applying for.
- What kinds of tasks will you be responsible for?
- What will the environment be?
- What do you know about the possible kinds of feedback you will be receiving?
- What is the level of stakes in this role?
- What do you know about the salary they can possibly offer?
-
About The Fit
How comfortable are you with the drivers the company can offer, comparing to those of your own? Pick those that have a match and give some examples.
For instance, if you’re applying for a software engineer job, describe how you are motivated by solving complex technical challenges.
If the job involves teamwork, give an example showing that you love collaborating and accomplishing big things as a part of a team.
That is what drives you to do your best each day. You can say you enjoy meaningful work creating products that change people’s lives, if this is relevant to the company.
Pro Tip
Be enthusiastic. The more enthusiasm you have for what motivates you, the more enthusiasm the interviewer will have for you!
Statistics
This question is asked 7.0x more frequently at Forrester than at other companies.
5. Tell me about yourself
How to answer
Most job candidates expect this to be one of the first interview questions and probably think of it as an “icebreaker” to get the interview started. It is much more than that! It is your opportunity to show the interviewer your relevance for the job. You want the employer to know that you are qualified to do the job, you are interested in doing the job and capable of getting it done.
-
About Yourself
What is your current occupation? Define yourself professionally in one statement.
Pick 3 key skills that make you great at your work (your Key Selling Points). How have you applied these skills?
Try to give some numbers to support your statement.
-
About The Company
Your first step is to Research the company to find out as much as you can about what they do and their approach to their business and their employees.
Based on what you know about the company and the job description, why are you interested in the position you are applying for?
-
About The Fit
Now is the right time to show the fit between your skills and the company's requirements. Your answer works best if you emphasize your relevance. How do you do this? You will have already researched the company, studied the job description to identify their needs and possible pain points and prepared the relevant Star Stories that show how you addressed similar issues in the past. Your next step is to develop your Present-Past-Present approach.
Start with the Present. Focus on the skills and experience from your most recent positions. What has enabled you to get the job done successfully and how this relates to what the employer is looking to accomplish.
Next go back to the Past. Here is where your Star story comes in. Explain how you were able to use your skills and experience to accomplish a task that relates to an area of concern for the employer.
Finally come back to the Present – summarizing the lessons you learned and how they shaped your response and approach today.
Remember, the whole conversation is about the present, not the past. Just one sentence can summarize why your approach works, and its applicability and relevance to this position.
Pro Tip
You can also end with a question like:
“Do you know what the current needs in the company/department are, where my skills and experience can help?”
That can help you learn more about the company and the job, turn the “interrogation” into a conversation and will allow you to relax some tension.
Read our blog post to learn more about how to answer this question.
Statistics
This question is asked 59% less frequently at Forrester than at other companies.
6. Tell me about a successful project you were involved in. What was your role? What was the result?
How to answer
At first glance you might think that this question is only asked of project managers. That is clearly not the case. In the modern business environment, work is often organized in the form of projects across multiple disciplines involving many people at many different levels.
Projects allow companies to plan objectives and milestones in order to reach their goals, to monitor progress and performance, to clearly define deliverables and success.
-
About Yourself
Think about a few projects you have been involved in, regardless of your level of participation. These might range from small projects like organizing a party to large-scale multinational projects with participants and teams across the globe, million-dollar budgets and high risk and reward stakes.
Develop one or two project-based STAR stories.
Remember, all project-based STAR stories should start with the following descriptive elements:
- Project name
- Its purpose and goal
- Your role in it
- The duration of the project or its phases (in case only some phases were successful)
- The approximate number of people or stakeholders involved in it.
Once you have establish the base facts, its time to describe the challenges and results:
- What were the top 3 challenges?
- What was the end result?
- How did the company (or other stakeholders) benefit from the results?
- How can you define your contribution in 3-5 key phrases?
If you received any praise for your efforts from your boss, peers or clients, what did they say exactly?
-
About The Company
Based on the research you did on the company, what kinds of projects can you expect here?
- What do you know about the goals they are trying to achieve?
- What do you know about their current challenges?
- Can you imagine what success will look like for the projects in this company?
-
About The Fit
Once you decide which project best fits this question, use the Present-Past-Present approach to answer it.
Start with the Present by explaining your thinking on what you believe makes a project successful. You might say that your approach to all new projects is to set up the right project framework and tools before you begin, to help ensure that you get off to a good start.
Next go back to a Past situation in which you and your team took on a project and used your method of clarification to ensure that everyone knew their assignment and through hard work and focus, brought it to a successful conclusion.
Finally, come back to the Present to show how you will use your approach to help the employer tackle projects going forward.
Practice telling your story, using the STAR method.
Pro Tip
End your answer by asking the interviewer how they define success for the role you are applying for.
This will provide you with an insight into the company's environment and expectations for this role, as well as helping to transform the “interrogation” into a conversation as the interview continues.
Statistics
This question is asked 5.5x more frequently at Forrester than at other companies.
7. Tell me about a difficult work situation and how you overcame it
How to answer
Everyone faces some awkward, difficult, and possibly even dangerous situations on the job once in a while.
The interviewers aren’t asking you this question to remind you about any stress you have experienced in the past or so that you can complain about your old job. They are asking you this question to see how you handled the situation.
It says a lot about you as an employee and as a person. They want to know how you will deal with an unprepared situation that might arise during your work tenure.
-
About Yourself
Try to think of a time when outside forces created a stressful situation.
- What was the context?
- What was the challenge?
- Did you step in?
- Were you able to create a solution that could make everyone happy?
- What did you learn from that situation?
- How would you handle this situation should it happen again in the future?
Avoid examples that make you seem indecisive or uncertain, and keep your answer positive.
This is your chance to show that you have problem-solving skills. Showcase these skills using the STAR method, which will help you effectively organize your response when answering this type of question.
-
About The Company
Do your research about the company. What challenges and kinds of situations may you face in your new role?
Read carefully the job description and the list of responsibilities required.
-
About The Fit
Do your best to ensure your interviewer that you are a person who can identify, isolate, and solve problems.
Ultimately, it doesn't matter how big of a difficulty you had with any particular project. What really matters is the process of how you overcame that difficulty and whether you are capable of handling difficult situations in the future.
Choose your example wisely: if you're looking at a team leader or manager role, it might be better to talk about a people issue rather than technical.
If you're looking at a developer or architect role, then highlight something more technical.
Name your soft skills as well, such as project management, dealing with difficult people, pushing back requirements that were inadequate, etc. Talk only about your fits which are relevant to the job you want to get.
Pro Tip
Any company would prefer to hire a mature person, capable of rising above complex situations.
Therefore, make it a point to describe a situation in which you utilized your strong personal and professional skills. Emphasize how the situation helped you grow in different aspects of life.
Statistics
This question is asked 6.1x more frequently at Forrester than at other companies.
8. Describe a time when you had to overcome a significant obstacle on a job
How to answer
Why do employers ask this question?
It is designed to help the interviewer understand your problem solving and decision making skills. They want to know that they’re hiring someone who can think on their feet and who is resilient when facing challenges.
Think of this question as a great opportunity to turn what may have been a big challenge into a great accomplishment on your part.
-
About Yourself
The employer is looking for the skills needed to overcome a significant obstacale on the job. This is not the place to discuss the ordinary problems that you might face on a daily basis at work.
Start with recalling a few examples of real obstacles and challenges you faced. For each of them, consider:
- What was the project or task you were trying to accomplish?
- What was the obstacle? This can be a specific problem related to your job or a higher-order issue across the organization.
- What steps did you take to address the issue?
- What decisions did you have to make?
- How did the company benefit from your decisions?
- How would you describe your approach, or what lessons have you learned?
Be careful how you respond to this question. The problem you faced and resolved for the company should not have been of your own making.
See this as your chance to show how you stepped up by turning to your skills and inner strength to find the right solutions.
-
About The Company
When you research the company, try and find out what kind of challenges they are facing. Try to find out what they need in terms of problem resolution.
Search for online reviews, complaints and any other useful resources. What problems and obstacles can the employees face with this position?
Pay particular attention to the requirements listed in the job description. It is quite possible that you have a a STAR story about overccoming an obstacle that relates directly to one of their needs. This would be a great opportunity to answer this question.
-
About The Fit
This is your opportunity to showcase your problem-solving skills, resilience, and strength of character. We recommend that you use the Present-Past-Present method to answer this question. The following is an example of how this method might be applied for the position of Blog Writer. The job description mentions that a successful candidate must have experience working “in a dynamic environment.”
Starting with the Present you might say "I really enjoy working in a fast-paced and dynamic environment" (repeating the words used in the job description is reinforcing to the interviewer).
Next go to a Past situation in which you had to write an article on extremely short notice. Your boss came to you at the last moment because your coworker failed to complete a very important assignment. The pressure was on but you worked extra hours to prepare the article successfully and on time. This story shows your sense of responsibility, ability to achieve results under stress, your willingness to go the extra mile, and your problem-solving skills.
Finally come back to the Present to again reiterate how working under pressure is a skill that you are proud of and you will bring to any assignment for the employer.
Pro Tip
This question is not about your past, it's how you deal with things that will happen in the future, so try to keep your answer short and focused.
After all, the interviewer is really looking for what you took away from the situation and doesn’t need to know the full backstory of what happened.
Use the STAR method to prepare your story and practice it so that you can stay within 1-2 minutes.
Make sure to show that you remained positive when overcoming a hurdle at work. Positive attitudes lead to positive outcomes.
Statistics
This question is asked 3.8x more frequently at Forrester than at other companies.
9. Why were you successful in your last role? Give a supporting example
How to answer
Questions about your successes allow an employer to learn more about your work ethic and your previous accomplishments.
It helps the interviewer to determine whether you will be driven to achieve such results in the future.
This question also allows to understand how you define success, and what milestones in your career you consider important.
It’s the numbers and the facts that most accurately describe you as a good candidate.
Examples of your successes will be summarized in your resume and you should be ready to elaborate on them in the interview.
-
About Yourself
Think of the question as an invitation to discuss the professional characteristics that you're proud of or a particular achievement in your last job.
- What steps did you take to become successful?
- What personal and professional qualities did you use to reach your goals at work?
- How did your actions help your team and the company to succeed?
- What challenges did you overcome to become successful?
- What are your lessons learned?
-
About The Company
Research the requirements of the company you applying to and review the job listing. Make a list of job qualifications and skills that match the preferred qualifications of the ideal candidate.
-
About The Fit
Explain your most important achievements at work, using the STAR method to provide specific examples of how your past work and achievements show how you will be an asset to the organization you're interviewing with.
It’s your chance to tell about your Key Selling Points – skills that make you a successful employee.
Emphasize the 3-5 strongest of them that helped you to achieve results at work to answer the question.
It's important to provide the interviewer with evidence of how you achieved success in the workplace.
For example, if you are in publishing, tell your story about how you ensured the timely release of 20 issues of the magazine, despite any problems you faced.
The role of such an achievement for the company was particularly important and demonstrates how your work contributed to the business. Difficulties and ways to overcome them, new ideas, daily work, and its results will help the interviewer to assess your experience correctly.
Pro Tip
Do not be afraid of blowing your trumpet and making yourself look good.
If you are a good employee, then make sure you tell them so.
Try to show a high level of ambition.
Your goal is to demonstrate your determination and willingness to take on challenges and achieve results.
Statistics
This question is asked 10.4x more frequently at Forrester than at other companies.
10. Why and how did you choose your career?
How to answer
By asking this question, the interviewer tries to understand what led you to choose your career path and hopefully to find out how enthusiastic you are about the work you do and how well you will fit into the job that you are applying for.
The answer will show whether your desire to work “here” and if it is a determined part of your overall career plan or it is just a stop along the way to other things.
-
About Yourself
- What characteristics and skills do you have?
- What makes you good at what you do?
- What attracted you to your career path?
- What strengths do you possess that make you the best candidate for the job?
-
About The Company
Do your research and learn as much as possible about the organization and the career path you might forge there.
Match up any of your skills and experiences that relate to the requirements of the job. How can you apply them to your new position, as well as the future?
-
About The Fit
Don’t just explain how you originally found this career.
Show you’re still glad to be doing it, that will put the hiring manager’s mind at ease that you’re motivated to do the work, and that you’ll be a big success if they hire you.
Your answers should provide the basis for a discussion about your passion for the work you do, your qualifications, and your skill set.
Make a list of factors that led you to this choice.
At the interview, tell only about those that characterize you and the situation in a positive light.
It may have been a successful internship with a similar function, which confirmed your desire to work in this field.
It could be a successful example of your parents, relatives or friends, which is indicative to you. You might have been motivated by your own academic success in this field which led you to enter it.
Pro Tip
Say that your chosen career best reflects your interests and you see it as continuing to be the most promising one for you.
Here’s a simple formula for answering this question:
First, address the origin of your motivation by tying it to your personal history. Then, explain what keeps you energized about the work on a daily basis that led you to where you are today. Finally connect your story and motivation to this job, the one you are interviewing for.
Statistics
This question is asked 8.2x more frequently at Forrester than at other companies.
You don't have to be alone in your job search!
Mr. Simon invites you to join the Friends of Mr. Simon Meetup Group that supports both individuals seeking their next job role and working professionals. Members of our network come together to learn and practice new skills and network with others through our regular interactive events where they establish meaningful connections and have a chance to promote their personal brand and stand out in the marketplace.
Group membership is free of charge, courtesy of Mr. Simon.
Join our Friends of Mr. Simon Meetup Group to become part of our growing and supportive community!
This page has been updated on February 23, 2024.
