Graduate Leadership Program

1. Tell me about yourself top question

How to answer

1. About Yourself

   What is your current occupation? Define yourself professionally in one statement.

   Pick 3 key skills that make you great at your work (your Key Selling Points). How have you applied these skills?

   Try to give some numbers to support your statement.

2. About The Company

   Your first step is to Research the company to find out as much as you can about what they do and their approach to their business and their employees.

   Based on what you know about the company and the job description, why are you interested in the position you are applying for?

3. About The Fit

   Now is the right time to show the fit between your skills and the company's requirements. Your answer works best if you emphasize your relevance. How do you do this? You will have already researched the company, studied the job description to identify their needs and possible pain points and prepared the relevant Star Stories that show how you addressed similar issues in the past. Your next step is to develop your Present-Past-Present approach.

   Start with the Present. Focus on the skills and experience from your most recent positions. What has enabled you to get the job done successfully and how this relates to what the employer is looking to accomplish.

   Next go back to the Past. Here is where your Star story comes in. Explain how you were able to use your skills and experience to accomplish a task that relates to an area of concern for the employer.

   Finally come back to the Present – summarizing the lessons you learned and how they shaped your response and approach today.

   Remember, the whole conversation is about the present, not the past. Just one sentence can summarize why your approach works, and its applicability and relevance to this position.

Pro Tip

2. Tell me about your greatest professional accomplishment

How to answer

1. About Yourself

   In preparation for answering this question, list the top 3 professional accomplishments that you are most proud of. No need for lengthy descriptions, just a sentence or two for each one to help you recall each situation.

   Write down your Key Selling Points - your top 3-5 skills that make you a strong professional.

   Make sure you have developed the story behind each accomplishment and have a strong command of the details of what happened so that you can tell the story clearly and distinctly.

   Along with each accomplishment, mark which of your Key Selling Points they showcase. How exactly?

2. About The Company

   Based on your research of the company, what are their current needs?

   • What are the major projects going on?
   • What are the expectations for the position you are applying for?
   • Think about which of your accomplishment stories best fit their needs and expectations?

3. About The Fit

   Once you have decided on the appropriate accomplishment story, think how you will relate it in an interview and how you will make it relevant to the the job you are seeking. One approach is to use the Present-Past-Present technique.

   Let's say that the accomplishment was leading your team in installing a new billing system and bringing it in on time and under budget.

   You might start off in the Present by talking about the importance of having good leadership skills.

   Then move to the Past to relate your story about how you successfully lead your team in accomplishing the objective.

   Finally, come back to the Present to address how you will be able to help them reach their goals (the ones you learned about when researching the company) going forward.

   Be sure to keep practicing your accomplishment story until it flows naturally and convincingly.

Pro Tip

3. What is your greatest weakness?

How to answer

1. About Yourself

   No one is perfect and your interviewer doesn't expect you to be perfect either.

   While it is good to be honest and open, it will not help you to put yourself down.

   What's important is to find a weakness that you have overcome. How you turned what might be considered a negative into a positive.

2. About The Company

   Research the company (website, social media, etc) to learn about the company culture.

   What personal and professional qualities do they value?

3. About The Fit

   This is the time to clearly state a true weakness that you have overcome.

   Be as specific as possible and stay away from vague cliches like “I work too hard.” It would be difficult for anyone to try and explain how they overcame a weakness like that

   Mr. Simon emphasizes the Present-Past-Present method of responding to behavioral questions. When you are asked about your greatest weakness, you should be able to successfully use this approach as well. Here is an example of how someone might answer this question.

   Present - "I have always had a fear of public speaking, and believe this may have held me back in my career, especially when having to make presentations to management."

   Past - "Last year I learned about Toastmasters International and decided to join this group to help me gain confidence in myself and improve my ability to present to others in just about any situation."

   Present - "By overcoming this weakness I believe that it has made me a much stronger candidate for this position, someone you can count on to make presentations to management, conduct training and communicate at a high level."

   It's important to show how well you've overcome a weakness by motivating yourself and learning a new skill to grow professionally.

Pro Tip

4. Tell me about a time how you worked effectively under pressure

How to answer

1. About Yourself

   Think of a previous professional situation in which you displayed excellent ability under pressure.

   Use the STAR method to describe that scenario during the interview, and explain the actions you took to diffuse the situation.

   • Does pressure help you to stay motivated, productive and work more efficiently?
   • Do you consider stress and pressure as your learning experience which helps you grow?

   If yes, it is great to mention.

2. About The Company

   Do your research about the company you are aiming for.

   • What are the company’s plans, for example, will there be a degree of pressure like hitting targets, meeting deadlines or managing multiple tasks at once?
   • How might this impact you and how you deal with pressure?

3. About The Fit

   It is important you provide an answer that proves you’re perfectly capable of keeping your cool in difficult and stressful situations.

   Relate it to the job you’re interviewing for; talk about how the particular experience can help you succeed in the job.

   For example:

   “In my last job, we had a project to complete in 4 days where it usually took 10 days. There was a lot of panic by some team members, but I ensured everyone that if we concentrate on the task and work real hard, we can complete the project. It took a lot of overtime, and the last day we were in the office until 2 AM, but we managed to finish it to everyone’s satisfaction. It was hard work, but I really enjoyed that experience."

Pro Tip

5. Do you have any hobbies/special interests?

How to answer

1. About Yourself

   • What are your interests and what can they say about you?
   • What brings you joy and gives you energy?

   Surely you have at least one item from a list of common activities such as traveling, volunteering, community service, charity work, sports, hiking or playing chess. Maybe you are good at creative arts like writing, music, painting or crafts. Cooking or gardening can also be mentioned.

   Think about the interests you enjoy the most and if they are relevant to the job you are applying for, all the better.

   Don’t just list them, talk in more depth about each and the transferrable skills you have gained. Among them may be planning and organization skills, creative thinking and problem solving, adaptability or patience.

2. About The Company

   Do your research about the company. Read carefully the “About Us” page of their website and job description.

   Compare their company culture and values to the ones you embrace in your extracurricular hobbies and interests. Take note especially if they participate in charities.

   Even if yours and theirs don’t exactly match, it will still allow you to make clear connections between your interests and those of your interviewer.

   If you know exactly who you will be interviewed by - find his/her profile on social networks – it will be a more successful interview if you have some common interests.

3. About The Fit

   Make your hobby or interest your advantage.

   For example, if applying for a position as a translator, mention that in your free time you like to translate new songs and send them to popular websites or, tell about your passion for reading novels or writing your own stories in those languages.

   If you are applying for a job in gaming, you might mention your passion for certain video games.

   Applying to be an IT project manager? Talk about how you started a book club and regularly feature books related to IT innovation and transformation.

   Be ready to discuss the activities that prepare you for training, tasks and other workplace successes.

Pro Tip

6. Describe a time when you resolved a conflict with a colleague in your past role

How to answer

1. About Yourself

   Think of the times you had to deal with conflict.

   • What were the different ways you were able to address the situation?
   • If you were the cause of the conflict, how did you handle it and what role did the other person play in helping to resolve the conflict?
   • What were the key lessons you learned through your experience?

2. About The Company

   Research the company and its culture.

   • What do they value?
   • Is there anything that you can find about how they deal with conflict resolution?
   • Do sites such as Glassdoor give any indication of the kinds of conflicts that might occur and how they are handled?

   Reading comments on the company's social media posts often prove helpful to see how they react to customers' complaints.

3. About The Fit

   Consider the Present-Past-Present method to tell a story of how you addressed conflict and how it turned a negative into a positive.

   Start with the Present to expain to the hiring manager how you always ask questions and listen carefully to your coworkers perspective to understand both sides of an issue and apply your sense of fairness when it comes to resolving potential conflicts with others.

   Then go back to the Past using the STAR method to frame your story. Here is an example of how someone might relate just such a story:

   "My coworker, who started with the company about 6 months before me explained the process the department used for tracking certain data metrics. In my "wisdom" I thought I had a better way. Without telling my colleague what I was doing I went ahead and tried my own way. Unfortunately my way did not quite do the job and as a result we had to start again. He was naturally upset but I brought out my best listening skills to understand his perspective and we agreed to start again with the next reports. I learned a lesson and we have worked together very well since that time."

   Finally, come back to the Present to explain how you skills at listening to and doing your best to understand the other person's point of view is a valuable asset and makes you a strong candidate for the position.

Pro Tip

7. Are you more of a leader or a follower?

How to answer

1. About Yourself

   Think of your previous experience and ask yourself these questions:

   • What camp do you fall in – leading or following?
   • How well do you think you can handle either role?
   • Are you the type of person to feel most at home leading the crowd, being in the middle of the crowd, or wandering off alone somewhere? 
   • If you feel you have the qualities of both, how do you think you rate as a follower and/or as a leader?

2. About The Company

   Carefully research the company and the role for which you're being interviewed. Find out what skills and qualities they value the most.

   Carefully consider the job requirements.

   • What will you be responsible for?
   • What duties will you be taking on?

   Lean your answer towards the type of position you’re applying for.

3. About The Fit

   Tell the interviewer that you are willing to assume any role they give you.

   Explain that you consider yourself both a follower and a leader.

   Convey that you can follow the rules and take direction, as well as lead and guide others on the team to reach a specific goal. Highlight your strengths and abilities in a manner that are realistic.

   The best way you can rate yourself is to mention concrete examples of when you were a follower and when you became a leader.

   If you are interviewing for your very first job, discuss examples from college, internships, or other jobs you may have held.

   For example, you can say:

   “I adapt my style to the position I am in. At just about any level, especially when I am starting a new job, I know that there is a lot I need to learn, and I am happy to take direction from those with more knowledge and a better sense of the overall picture. However, when a group needs a leader, you can be certain that I will gladly take on that role.”

Pro Tip

8. Why did you choose your major?

How to answer

1. About Yourself

   This is your chance to highlight your strengths and how your major prepared you for your future plans.

   Your answer to this question should reflect your passion and interest in the field you chose. Be genuine.

   There’s every reason to display your passions and interest in your major. They will give interviewers a sense of who you really are.

   Think about who or what influenced your career choice and include the positive influences, not the negative ones.

   • How does this tie into your major?
   • How will you bring your passion and unique knowledge to the new company?

   Emphasize your strong people skills and excellent communication skills, allowing you to connect with others.

   Think of the skills and experiences you gained through your major, think back to assignments and projects from your studies, internships and previous jobs. Consider the skills you developed working on those projects.

2. About The Company

   Write down a list of skills and experiences you gained through your major studies.

   Then, look at the job listing itself.

   Match up any of your skills and experiences that relate to the requirements of the job. How can you apply them to your new position, as well as the future?

3. About The Fit

   Use this question as an opportunity to mention a few skills related to your chosen major that would also be relevant in the workplace.

   Point to a good culture fit.

   Be positive, showing your enthusiasm. Let them know you're excited to be where you are.

   Discuss what you enjoy about the industry you’re considering and why you could see yourself working in it. Even if your major is not directly related to the job, you can likely find connections between the two.

   This is also a chance to explain other ways you have developed skills that will fulfill the role you're applying for.

   For example, perhaps you were a biology major who is applying for a job in computer programming. You might explain that you took a number of online and extracurricular classes on programming to develop the skills needed for the job.

Pro Tip

9. What would your previous coworkers or clients tell me about you?

How to answer

1. About Yourself

   Spend some time reflecting on how others perceive you so that you can speak smoothly without overinflating or undervaluing yourself.

   Recall conversations with coworkers or managers in which you received acknowledgment or feedback.

   It is an opportunity for you to share your best traits (your Key Selling Points).

   • Would your coworkers and clients say that you are dependable, trustworthy, flexible, honest?
   • Do you always show up to meetings on time and promptly reply to emails?
   • Would your coworkers say you are punctual and responsive?

   If you frequently lend a hand when co-workers or customers struggle, your colleagues, clients and managers would highly likely say that you are helpful.

2. About The Company

   Research the company to learn what the employer or interviewer values.

   Compare their values with your qualities that you think would be a good fit and carefully read the job description.

   The employer's job posting is a great guide for what employers want to see in candidates.

3. About The Fit

   Use the question as an opportunity to emphasize your strengths.

   It’s important to highlight how well you communicate and how well your personality and work style will match the company and team culture.

   Using the STAR method, describe a successful team project from your previous job mentioning how well you interacted with your colleagues.

   For example:

   “My past coworkers have told me that I am highly organized and quite good at time management. During one specific project, my team members gave me praise for developing and sticking to a timeline for all the different aspects of the project. We ended up successfully completing the project ahead of time, and it went really well! I’d love to have a similar relationship with my team members in this position.”

   If by chance you didn’t get along well with your coworkers at your last job or your coworkers would be likely to note that you didn’t fit in, it could mean that the company culture wasn’t a good fit for you.

   Make sure that if the job you are interviewing for has a similar company culture, or you may not be deemed a good fit for that either.

Pro Tip

10. What is the biggest lesson you've learned from a mistake you made?

How to answer

1. About Yourself

   Do your best to tell a positive story about how the mistake was made, how you dealt with it and what learned from it.

   We all make mistakes from time-to-time. Answering some of the following questions will help you understand your own view of dealing with mistakes and their consequences.

   For instance:

   • How do you use a mistake to improve your abilities?
   • Are you self-aware enough to acknowledge failure and weakness?
   • Do you take smart risks?
   • How do you view success, failure, and risk in general?
   • Do you take responsibility for past mistakes instead of putting the blame on others?
   • If the situation repeats, what would you do differently? What would you do again?

2. About The Company

   Before the interview, look over the job listing, research the company.

   Try to think of a mistake you have made in the past that is not too closely related to the requirements of the job you are interviewing for. What kind of challenges might you face if you get the job here?

3. About The Fit

   It’s your opportunity to emphasize the skills or qualities you gained from your past negative experience that are important for the job you’re interviewing for now. The best way to answer a question like this is to use the Present-Past-Present method.

   Start with the Present by ensuring the interviewer that even though you have made mistakes in the past, the lesson that you learned is to always carefully double-check your work and to make sure you plan ahead for any possible contingencies.

   Next go back to the Past to relate a STAR story that will tell the interviewer about a time when you made a mistake but were able to make the right adjustment to turn a potential negative into a positive. You might say something like: "I was responsible to provide one of our best customers a time frame for completing an important project. In my eagerness to impress them I miscalculated how long it would take and we missed the deadline. The customer was very disappointed and we nearly lost their business. After my manager explained the problem to me I worked very hard to improve my approach to project management and meeting timelines and nothing like this has happened again."

   Finally come back to the Present to tell the interviewer that you have the ability to learn from negative experiences and going forward you will approach all tasks with a mindset that will enable you to adjust quickly.

Pro Tip