Interview questions at Mindshare

1. What is the biggest lesson you've learned from a mistake you made? top question

How to answer

1. About Yourself

   Do your best to tell a positive story about how the mistake was made, how you dealt with it and what learned from it.

   We all make mistakes from time-to-time. Answering some of the following questions will help you understand your own view of dealing with mistakes and their consequences.

   For instance:

   • How do you use a mistake to improve your abilities?
   • Are you self-aware enough to acknowledge failure and weakness?
   • Do you take smart risks?
   • How do you view success, failure, and risk in general?
   • Do you take responsibility for past mistakes instead of putting the blame on others?
   • If the situation repeats, what would you do differently? What would you do again?

2. About The Company

   Before the interview, look over the job listing, research the company.

   Try to think of a mistake you have made in the past that is not too closely related to the requirements of the job you are interviewing for. What kind of challenges might you face if you get the job here?

3. About The Fit

   It’s your opportunity to emphasize the skills or qualities you gained from your past negative experience that are important for the job you’re interviewing for now. The best way to answer a question like this is to use the Present-Past-Present method.

   Start with the Present by ensuring the interviewer that even though you have made mistakes in the past, the lesson that you learned is to always carefully double-check your work and to make sure you plan ahead for any possible contingencies.

   Next go back to the Past to relate a STAR story that will tell the interviewer about a time when you made a mistake but were able to make the right adjustment to turn a potential negative into a positive. You might say something like: "I was responsible to provide one of our best customers a time frame for completing an important project. In my eagerness to impress them I miscalculated how long it would take and we missed the deadline. The customer was very disappointed and we nearly lost their business. After my manager explained the problem to me I worked very hard to improve my approach to project management and meeting timelines and nothing like this has happened again."

   Finally come back to the Present to tell the interviewer that you have the ability to learn from negative experiences and going forward you will approach all tasks with a mindset that will enable you to adjust quickly.

Pro Tip

Statistics

This question is asked 11.4x more frequently at Mindshare than at other companies.

2. Tell me about a time when you had to work with a difficult or disruptive person. It may be a client, manager, or coworker. How did you handle the situation? What was the outcome?

How to answer

1. About Yourself

   Look back on your experience. Have you worked with a difficult or disruptive person? Remember a few such situations and how you diffused them and turned things around. What are your approaches to resolving conflicting situations at work?

2. About The Company

   • What have you found about the company and its culture?
   • What have you learned about how the employees value each other?
   • How do they treat their customers?
   • Do they have any specific standards and policies?

3. About The Fit

   Using what you found about the company, choose one of your examples that fits best with the company standards and share your story.

   If it's a customer, how did you turn things around and made a customer happy?
   If it's a coworker, how did you diffuse a tense or difficult situation?

Pro Tip

Statistics

This question is asked 4.8x more frequently at Mindshare than at other companies.

3. Why did you leave your last job?

How to answer

1. About Yourself

   There are a number of reasons why people leave or plan to leave their jobs. One very important recent factor has been the impact on jobs and job security due to Covid-19 and all of the issues raised by remote vs. on-site work.

   Regardless of the causes, there are three possible reasons that you left your last job or are planning to leave your current job:

   • You are looking for a career change
   • You are unhappy with your current employment
   • You were let go.

   Whatever the reason, it's best to always speak in a positive light.

2. About The Company

   Based on your research about the company and the position you are interviewing for, what do you like most about the company? What excites you about the work as it is outlined in the job description?

3. About The Fit

   Let's take a closer look at how you might respond to each of the three reasons for leaving your last job.

   1. You were let go

   You should simply state the facts (e.g. the company was downsizing, your position was eliminated, your department was offshored, etc.). Focus on the positive. You might want to share your accomplishments at your previous employment by relating a pertinent STAR story if you feel that would be relevant.

   2. You are looking for career advancement or a career change

   In your response you should be upfront, honest and as enthusiastic as you can be about the position. Consider using the Present-Past-Present method when giving this answer. Start with the Present by describing a career goal that is important to you. For instance you are a data analyst applying for a data management position and you are ready for this move. Then go back to the Past to indicate that at your previous job, there were little or no promotional opportunities in your field. Then come back to the Present and say that you are ready to take on the manager role and know that you will do an outstanding job for the company.

   3. You are unhappy with your current employment

   Sometimes a job just isn't going to take you to the next step in your career.

   Keep two things in mind when answering this question, 1) never "bad mouth" your current employer and 2) focus on the postive when speaking about the job and your reason for wanting to leave.

   The following is an example of how this question might be answered. This individual was looking to move up to a project manager position and did not feel that her current employer was the right place to achieve her goal. You might find her answer helpful in crafting your own response.

   "I really like my job as assistant project manager and love working with all of my coworkers on the team. However, the way the department is set up there is no real path to promotion. There are currently 3 project managers and they are all relatively new in their jobs. As far as I can see, they are all doing a good job and opportunties for promotion may not be opening up in the foreseeable future."

   Her comments were positive and her reasoning was clear and consise. Always try to keep your reasons positive and try not to create an impression that you were unhappy with the way you were treated.

Pro Tip

Statistics

This question is asked 62% more frequently at Mindshare than at other companies.

4. Where do you see yourself in 5 years?

How to answer

1. About Yourself

   What challenges do you like overcoming? Where are you starting from and where might you be going?

   For example, let's say the position you are applying for is junior accountant. It includes a wide range of tasks such as basic bookkeeping, financial analysis, and reporting. If accounting is your chosen field, then you would most likely want to move in the direction of obtaining your CPA so that you might step up to more responsibility as an accounting manager or senior auditor within the next 5 years. Your responses should make sense in how you see yourself growing in your professional career.

   However, at this point, if you are happy just where you are and want to further your current skills, that is also fine as long as there is a growth path for you that can be imagined and described.

2. About The Company

   Research the company to learn what career opportunities may be available in the department you are applying to, and what the trends are in the company in general.

   • Is the business expanding, are they opening new locations, or starting new projects?
   • Or are they heavily automating and cutting staff?

   Let’s say you are applying for a UX designer position for a brand-new product.

   In the future, if the product becomes a success - which is what the company hopes for - the company will hire more designers and you may become a lead designer, or you may become a product manager.

   On a side note: If you train your mind to be open to opportunities you will be amazed at how much this world has to offer to you!

3. About The Fit

   And, of course, try to see where the perfect fit lies between your own potential and aspirations, and the company’s trends and hopes.

   However, beware of the risk of showing too much excitement for future opportunities compared to your attitude towards the current position.

   As we said earlier, you must show interest and enthusiasm for the position you are applying for. If the interviewer senses that you are more enthusiastic about future growth than about the current position, they may conclude that you are not the right person for the job at hand.

Pro Tip

Statistics

This question is asked 36% less frequently at Mindshare than at other companies.

5. What is your greatest weakness?

How to answer

1. About Yourself

   No one is perfect and your interviewer doesn't expect you to be perfect either.

   While it is good to be honest and open, it will not help you to put yourself down.

   What's important is to find a weakness that you have overcome. How you turned what might be considered a negative into a positive.

2. About The Company

   Research the company (website, social media, etc) to learn about the company culture.

   What personal and professional qualities do they value?

3. About The Fit

   This is the time to clearly state a true weakness that you have overcome.

   Be as specific as possible and stay away from vague cliches like “I work too hard.” It would be difficult for anyone to try and explain how they overcame a weakness like that

   Mr. Simon emphasizes the Present-Past-Present method of responding to behavioral questions. When you are asked about your greatest weakness, you should be able to successfully use this approach as well. Here is an example of how someone might answer this question.

   Present - "I have always had a fear of public speaking, and believe this may have held me back in my career, especially when having to make presentations to management."

   Past - "Last year I learned about Toastmasters International and decided to join this group to help me gain confidence in myself and improve my ability to present to others in just about any situation."

   Present - "By overcoming this weakness I believe that it has made me a much stronger candidate for this position, someone you can count on to make presentations to management, conduct training and communicate at a high level."

   It's important to show how well you've overcome a weakness by motivating yourself and learning a new skill to grow professionally.

Pro Tip

Statistics

This question is asked 22% less frequently at Mindshare than at other companies.

6. Tell me about yourself

How to answer

1. About Yourself

   What is your current occupation? Define yourself professionally in one statement.

   Pick 3 key skills that make you great at your work (your Key Selling Points). How have you applied these skills?

   Try to give some numbers to support your statement.

2. About The Company

   Your first step is to Research the company to find out as much as you can about what they do and their approach to their business and their employees.

   Based on what you know about the company and the job description, why are you interested in the position you are applying for?

3. About The Fit

   Now is the right time to show the fit between your skills and the company's requirements. Your answer works best if you emphasize your relevance. How do you do this? You will have already researched the company, studied the job description to identify their needs and possible pain points and prepared the relevant Star Stories that show how you addressed similar issues in the past. Your next step is to develop your Present-Past-Present approach.

   Start with the Present. Focus on the skills and experience from your most recent positions. What has enabled you to get the job done successfully and how this relates to what the employer is looking to accomplish.

   Next go back to the Past. Here is where your Star story comes in. Explain how you were able to use your skills and experience to accomplish a task that relates to an area of concern for the employer.

   Finally come back to the Present – summarizing the lessons you learned and how they shaped your response and approach today.

   Remember, the whole conversation is about the present, not the past. Just one sentence can summarize why your approach works, and its applicability and relevance to this position.

Pro Tip

Statistics

This question is asked 61% less frequently at Mindshare than at other companies.

7. Tell me about a time you had a conflict at work. How did you handle it? What have you learned?

How to answer

1. About Yourself

   Think of the times you had to deal with conflict.

   • What were the different ways you were able to address the situation?
   • If you were the cause of the conflict, how did the other person talk you down from the conflict?
   • What were the key lessons you learned through your experience?

2. About The Company

   Research the company and its culture.

   • What do they value?
   • Is there anything that you can find about how they deal with conflict resolution?

   Reading comments to their social media posts often prove helpful to see how they react to customers' complaints.

3. About The Fit

   • What have you found out about the company’s culture and job description?
   • Are they looking for someone who can take charge and resolve conflict?

   Tell a story of how you addressed conflict and how it turned a negative into a positive. Try to conclude with your lessons learned or methodology for approaching conflicts - this will show the interviewer that you would be able to apply your methodology to future situations.

   Use the STAR method to frame your story.

Pro Tip

Statistics

This question is asked 3.5x more frequently at Mindshare than at other companies.

8. Describe a time when you led by example

How to answer

1. About Yourself

   • Are you an entry-level person or a seasoned pro?
   • Are you a manager, a team leader a member of a staff or a team?

   In all these scenarios, you probably had a chance at some point to show someone else how to do the job in the best possible way. In other words, you led by example. This is what you need to keep in mind in responding to the question.

   If you managed or led a team, you have already led by example and the the STAR method should be used to provide an answer.

   If you are at an entry-level, you should be still able to answer the question from your own experiences in school or at a summer job.

   Or you might start by thinking of the different leaders you've worked with or whose lives you have followed and identify what their best traits are. Then, identify those skills that you have that are relatable to the leaders you admire.

2. About The Company

   Review the job description carefully and identify the type of leadership skills required for the role; customize your answer according to their requirements.

   Often, the desired leadership capabilities are spelled right out in the job description. One position may require managing a large team and another may be looking for someone who can take the initiative on special projects.

   Do your research!

3. About The Fit

   Prepare an example that demonstrates your leadership ability; focus on a somewhat recent example.

   Some of your leadership skills might include taking initiative, communicating a vision, translating vision into reality, inspiring others, making tough decisions, motivating, empowering or developing others.

   The best stories include enough detail to be believable and memorable.

   Show how you were a leader in the situation and how it represents your overall leadership experience and/or potential. At the same time, you must make an effort to keep the story concise. Using the the STAR method will help you stay focused.

   Round out your answer with how your leadership skills would fit with the company culture.

Pro Tip

Statistics

This question is asked 13.6x more frequently at Mindshare than at other companies.

9. Why were you successful in your last role? Give a supporting example

How to answer

1. About Yourself

   Think of the question as an invitation to discuss the professional characteristics that you're proud of or a particular achievement in your last job.

   • What steps did you take to become successful?
   • What personal and professional qualities did you use to reach your goals at work?
   • How did your actions help your team and the company to succeed?
   • What challenges did you overcome to become successful?
   • What are your lessons learned?

2. About The Company

   Research the requirements of the company you applying to and review the job listing. Make a list of job qualifications and skills that match the preferred qualifications of the ideal candidate.

3. About The Fit

   Explain your most important achievements at work, using the STAR method to provide specific examples of how your past work and achievements show how you will be an asset to the organization you're interviewing with.

   It’s your chance to tell about your Key Selling Points – skills that make you a successful employee.

   Emphasize the 3-5 strongest of them that helped you to achieve results at work to answer the question.

   It's important to provide the interviewer with evidence of how you achieved success in the workplace.

   For example, if you are in publishing, tell your story about how you ensured the timely release of 20 issues of the magazine, despite any problems you faced.

   The role of such an achievement for the company was particularly important and demonstrates how your work contributed to the business. Difficulties and ways to overcome them, new ideas, daily work, and its results will help the interviewer to assess your experience correctly.

Pro Tip

Statistics

This question is asked 9.8x more frequently at Mindshare than at other companies.

10. Why and how did you choose your career?

How to answer

1. About Yourself

   • What characteristics and skills do you have?
   • What makes you good at what you do?
   • What attracted you to your career path?
   • What strengths do you possess that make you the best candidate for the job?

2. About The Company

   Do your research and learn as much as possible about the organization and the career path you might forge there.

   Match up any of your skills and experiences that relate to the requirements of the job. How can you apply them to your new position, as well as the future?

3. About The Fit

   Don’t just explain how you originally found this career.

   Show you’re still glad to be doing it, that will put the hiring manager’s mind at ease that you’re motivated to do the work, and that you’ll be a big success if they hire you.

   Your answers should provide the basis for a discussion about your passion for the work you do, your qualifications, and your skill set.

   Make a list of factors that led you to this choice.

   At the interview, tell only about those that characterize you and the situation in a positive light.

   It may have been a successful internship with a similar function, which confirmed your desire to work in this field.

   It could be a successful example of your parents, relatives or friends, which is indicative to you. You might have been motivated by your own academic success in this field which led you to enter it.

Pro Tip

Statistics

This question is asked 7.8x more frequently at Mindshare than at other companies.

11. What negative thing would your last boss say about you?

How to answer

1. About Yourself

   While it is good to be honest and open, it will not help you to put yourself down. What's important is to focus on a weakness or shortcoming that you have overcome.

   Be certain not to mention something that is vital to (or related to) the position for which you are applying.

   Think of something that may have been noted by a past supervisor that was, perhaps, mentioned in your performance reviews as a developmental area.

2. About The Company

   Research the company (website, social media, etc.) to learn about the company’s culture. What personal and professional qualities do they value?

   Carefully check the job description to avoid speaking about any past weaknesses that may touch upon key areas of responsibility for the position that you are applying for.

3. About The Fit

   Despite what may seem to be a negative question, you can actually turn this into a positive one! You do this by stating a negative trait or a weakness, unrelated to the position you are applying for, and explain how you have either already overcome it or are working to improve it.

   Be careful with your choices, if you mention any weaknesses that are needed to be successful in the position you are interviewing for, you probably won’t get hired!

   For example, if you're applying for a front-end developer position, do not talk about how you are taking classes to improve your HTML coding skills. Even if you think you are succeeding in your studies, this will look to the hiring manager to be a shortcoming on your part.

Pro Tip

Statistics

This question is asked 6.8x more frequently at Mindshare than at other companies.

12. What did you do in your last role when your workload was enormous?

How to answer

1. About Yourself

   • How do you approach problems and stress?
   • Are you adaptable?
   • How do you prioritize your tasks?

   Maybe you organize them by which ones you can complete independently and which ones you need help with?

   • Do you take sufficient breaks, so you do not exhaust yourself?
   • Do you communicate your approaches with your managers or teammates?

2. About The Company

   Research the company, its corporate website, its tone and mission, social media accounts.

   • What do they value in their employees?
   • What are their current goals?
   • What will your responsibilities be in this position?
   • Will your workload be higher than you used to have?

3. About The Fit

   Tell how you managed your work responsibilities in your previous jobs using the STAR method.

   Provide an example of an event that happened previously in your career, including a description of what caused the issue, how you addressed it, and what the results were of your intervention.

   How will you react if an enormous workload happens in this new job?

   The interviewers must see the fit between you and their company, so your task is to highlight your best traits.

   In your response, include specific problem-solving and time management skills that helped you to handle the heavy workload and will help you to overcome these obstacles in the future.

   For example, if you applying to a software implementation team, describe how you were able to handle an unanticipated increase in your workload through strategic planning, teamwork, and by increasing the work pace.

   Explaining how you thought out a plan of action and worked together with others to ensure all contingencies were addressed is a good way to answer this question.

Pro Tip

Statistics

This question is asked 40.3x more frequently at Mindshare than at other companies.

13. What challenges are you looking for in this position?

How to answer

1. About Yourself

   • What qualities do you wish to develop in yourself both professionally and personally?
   • What kind of culture do you want to work in?
   • What motivates you?
   • What will help you to achieve your future goals?

   Choose those things that you’re already pretty good at, but still trying to improve even more.

2. About The Company

   Research the company, its culture and the work environment. Check their website, read up on any media report you can find about them, check out their social media platform.

   Carefully read the job description to get an insight into what the company thinks the challenges are. Make sure to include them in your answers to demonstrate your skill set.

3. About The Fit

   The best way to answer this question is to discuss how you would like to be able to effectively apply your skills and experience to the new job.

   Focus on those skills that you are most passionate about or have the most experience with. You can also mention that you are motivated by challenges, can effectively meet them, and have the flexibility and skills necessary to handle a stimulating job.

   Describe specific examples of challenges you have met and the goals you have achieved in the past. Choose those that reveal your strengths.

   Challenges clearly vary widely based on the position you are applying for.

   For example, in sales you may speak about higher sales quotas, a larger sales territory, or a more prominent range of products or services.

   In IT, they might be learning a new software program or incorporating the cloud in the company’s systems.

   In a management position, it could be leading a larger team than you currently do or stepping into your first leadership role.

Pro Tip

Statistics

This question is asked 12.5x more frequently at Mindshare than at other companies.

14. Tell me about your greatest professional accomplishment

How to answer

1. About Yourself

   In preparation for answering this question, list the top 3 professional accomplishments that you are most proud of. No need for lengthy descriptions, just a sentence or two for each one to help you recall each situation.

   Write down your Key Selling Points - your top 3-5 skills that make you a strong professional.

   Make sure you have developed the story behind each accomplishment and have a strong command of the details of what happened so that you can tell the story clearly and distinctly.

   Along with each accomplishment, mark which of your Key Selling Points they showcase. How exactly?

2. About The Company

   Based on your research of the company, what are their current needs?

   • What are the major projects going on?
   • What are the expectations for the position you are applying for?
   • Think about which of your accomplishment stories best fit their needs and expectations?

3. About The Fit

   Once you have decided on the appropriate accomplishment story, think how you will relate it in an interview and how you will make it relevant to the the job you are seeking. One approach is to use the Present-Past-Present technique.

   Let's say that the accomplishment was leading your team in installing a new billing system and bringing it in on time and under budget.

   You might start off in the Present by talking about the importance of having good leadership skills.

   Then move to the Past to relate your story about how you successfully lead your team in accomplishing the objective.

   Finally, come back to the Present to address how you will be able to help them reach their goals (the ones you learned about when researching the company) going forward.

   Be sure to keep practicing your accomplishment story until it flows naturally and convincingly.

Pro Tip

Statistics

This question is asked 9% more frequently at Mindshare than at other companies.

15. Tell me about a time you had to raise an uncomfortable issue with your manager

How to answer

1. About Yourself

   On occasion we have all disagreed with our boss. Whether it had to do with a business decision or a more personal matter you should be able to think back on a conflict or disagreement you had with your manager where you responded well, either by suggesting a compromise or taking a calm, relaxed stance when you could have answered in a heated tone.

   Getting along well with your manager shows your desire to work together and highlights your creative problem-solving abilities.

   • What was the resolution of an issue?
   • Did you and your manager come to an agreement?

2. About The Company

   Research the company and its culture.

   • What do they value?
   • Is there anything that you can find about how they deal with conflict resolution?
   • What problems and obstacles might employees face in the position you are applying for?

3. About The Fit

   Your story should ideally show how competent you are at your work, which will give the hiring manager confidence in hiring you. This answer can also display other great skills such as negotiating, selling an idea and inspiring others.

   Mr. Simon suggests that you use the Present-Past-Present method to showcase these skills.

   Start with the Present by explaining how you always try to build trust with your colleagues and managers by looking for the best options in each situation regardless of differing points of view.

   Next go back into the Past using the STAR method to describe a situation in which you had a disagreement with your manager about a specific situation and how even though your opinions differed, you listened to each other’s points of view and reached agreement on a solution you both liked.

   Finally, come back to the Present to explain how you would bring these skills to your new position and ensure that meaningful dialogue would take place to help get things done.

Pro Tip

Statistics

This question is asked 7.2x more frequently at Mindshare than at other companies.

16. Tell me about a time when you had multiple competing deadlines and how you managed them

How to answer

1. About Yourself

   It’s your chance to show that in tough times you turn to your inner strength and use your skills to find the right solutions.

   Remember situations of tight deadlines at your previous job and the many problems you had to solve on a daily basis.

   Answer the following questions for yourself.

   • How responsible are you?
   • Are you able to cope with different tasks and deadlines without getting yourself in a muddle?
   • How well do you organize your work when you have to juggle multiple projects/clients at the same time?
   • How do you make sure you’re not falling behind?

2. About The Company

   Research the company and its culture. What kind of challenges are they facing?

   Review the job description to determine what you may be expected to be doing in this job.

   • Do you see any indication of multiple tasks that may have to be completed in tight time frames?
   • How would your performance be measured?
   • What will your responsibilities be?
   • Will you have the pressure of multiple deadlines?

3. About The Fit

   Discuss relevant experiences when answering this question.

   Give examples of specific deadlines that came together at or near the same time and how you were able to meet them. This will demonstrate the value you provided in the past and help create an impression of success.

   Focus on answering in detail, with an emphasis on how the problems got solved, by using appropriate brevity combined with valid information.

   Show examples of decisiveness in planning, exhausting all avenues of recourse and utilizing proper choices of prioritization.

   Highlighting the ability to work with others or ask for help in order to get things done will show your resourcefulness in the face of adversity.

Pro Tip

Statistics

This question is asked 13.9x more frequently at Mindshare than at other companies.