Quality Analyst
We analyzed 743 interview reviews for Quality Analyst from various job sites, social network groups and forums.
Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. This list does not include technical or factual questions.
10 frequent non-technical questions for Quality Analyst:
According to our research, hiring managers looking to fill Quality Analyst role ask soft skills interview questions 38% less frequently than for other roles.
1. Tell me about yourself top question
How to answer
Most job candidates expect this to be one of the first interview questions and probably think of it as an “icebreaker” to get the interview started. It is much more than that! It is your opportunity to show the interviewer your relevance for the job. You want the employer to know that you are qualified to do the job, you are interested in doing the job and capable of getting it done.
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About Yourself
What is your current occupation? Define yourself professionally in one statement.
Pick 3 key skills that make you great at your work (your Key Selling Points). How have you applied these skills?
Try to give some numbers to support your statement.
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About The Company
Your first step is to Research the company to find out as much as you can about what they do and their approach to their business and their employees.
Based on what you know about the company and the job description, why are you interested in the position you are applying for?
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About The Fit
Now is the right time to show the fit between your skills and the company's requirements. Your answer works best if you emphasize your relevance. How do you do this? You will have already researched the company, studied the job description to identify their needs and possible pain points and prepared the relevant Star Stories that show how you addressed similar issues in the past. Your next step is to develop your Present-Past-Present approach.
Start with the Present. Focus on the skills and experience from your most recent positions. What has enabled you to get the job done successfully and how this relates to what the employer is looking to accomplish.
Next go back to the Past. Here is where your Star story comes in. Explain how you were able to use your skills and experience to accomplish a task that relates to an area of concern for the employer.
Finally come back to the Present – summarizing the lessons you learned and how they shaped your response and approach today.
Remember, the whole conversation is about the present, not the past. Just one sentence can summarize why your approach works, and its applicability and relevance to this position.
Pro Tip
You can also end with a question like:
“Do you know what the current needs in the company/department are, where my skills and experience can help?”
That can help you learn more about the company and the job, turn the “interrogation” into a conversation and will allow you to relax some tension.
Read our blog post to learn more about how to answer this question.
2. What is your greatest weakness?
How to answer
This question ranks as the most challenging for many people. Fortunately, Mr. Simon is here to help!
Interviewers are not out to trick or trap you! They ask this question to gauge your level of self-awareness, your honesty and openness, and your capability for self-improvement.
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About Yourself
No one is perfect and your interviewer doesn't expect you to be perfect either.
While it is good to be honest and open, it will not help you to put yourself down.
What's important is to find a weakness that you have overcome. How you turned what might be considered a negative into a positive.
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About The Company
Research the company (website, social media, etc) to learn about the company culture.
What personal and professional qualities do they value?
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About The Fit
This is the time to clearly state a true weakness that you have overcome.
Be as specific as possible and stay away from vague cliches like “I work too hard.” It would be difficult for anyone to try and explain how they overcame a weakness like that
Mr. Simon emphasizes the Present-Past-Present method of responding to behavioral questions. When you are asked about your greatest weakness, you should be able to successfully use this approach as well. Here is an example of how someone might answer this question.
Present - "I have always had a fear of public speaking, and believe this may have held me back in my career, especially when having to make presentations to management."
Past - "Last year I learned about Toastmasters International and decided to join this group to help me gain confidence in myself and improve my ability to present to others in just about any situation."
Present - "By overcoming this weakness I believe that it has made me a much stronger candidate for this position, someone you can count on to make presentations to management, conduct training and communicate at a high level."
It's important to show how well you've overcome a weakness by motivating yourself and learning a new skill to grow professionally.
Pro Tip
Use this question to sell yourself!
3. Where do you see yourself in 5 years?
How to answer
This question belongs to a family of behavioral, or even more precisely, reflective questions.
The interviewer wants to learn two things about you by asking this question.
- They want to know what you think about the job you are applying for. Remember, they are interviewing you for the job that's open right now. Are you a good fit and will you do a good job for them?
- Just as important, they want to get an idea of your ambitions and goals for yourself and if your goals align with their needs, especially going into the future.
In this way the employer should see how you see yourself today, and whether you are ambitious and strive to grow as a professional, and whether you like to learn and develop your skills.
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About Yourself
What challenges do you like overcoming? Where are you starting from and where might you be going?
For example, let's say the position you are applying for is junior accountant. It includes a wide range of tasks such as basic bookkeeping, financial analysis, and reporting. If accounting is your chosen field, then you would most likely want to move in the direction of obtaining your CPA so that you might step up to more responsibility as an accounting manager or senior auditor within the next 5 years. Your responses should make sense in how you see yourself growing in your professional career.
However, at this point, if you are happy just where you are and want to further your current skills, that is also fine as long as there is a growth path for you that can be imagined and described.
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About The Company
Research the company to learn what career opportunities may be available in the department you are applying to, and what the trends are in the company in general.
- Is the business expanding, are they opening new locations, or starting new projects?
- Or are they heavily automating and cutting staff?
Let’s say you are applying for a UX designer position for a brand-new product.
In the future, if the product becomes a success - which is what the company hopes for - the company will hire more designers and you may become a lead designer, or you may become a product manager.
On a side note: If you train your mind to be open to opportunities you will be amazed at how much this world has to offer to you!
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About The Fit
And, of course, try to see where the perfect fit lies between your own potential and aspirations, and the company’s trends and hopes.
However, beware of the risk of showing too much excitement for future opportunities compared to your attitude towards the current position.
As we said earlier, you must show interest and enthusiasm for the position you are applying for. If the interviewer senses that you are more enthusiastic about future growth than about the current position, they may conclude that you are not the right person for the job at hand.
Pro Tip
This question gives you a good opportunity to showcase your Key Selling Points (e.g. “As I am very good at delegating tasks, I can easily see myself leading a team of software testers in the future…”), and end your statement by asking about current initiatives and goals at the company.
In thinking about the possibilities that may lie ahead, you also might want to consider taking a personality test (I recommend 16Personalities which is based on the Myers-Briggs test), research the internet on what career paths are possible with your skills and current job.
It is generally NOT a good idea to say something like:
“Oh, I cannot imagine what happens to me tomorrow, let alone in 5 years”.
This will show you as a person who is unimaginative and not forward-thinking enough to grow with and be a good fit for the company.
4. Why did you leave your last job?
How to answer
This question may be a little touchy for some people, but it's a question asked by interviewers, to find out why you left, in order to better understand how you may or may not make a good fit with their company.
Remember, never speak ill of your old company (this will not go over well).
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About Yourself
There are a number of reasons why people leave or plan to leave their jobs. One very important recent factor has been the impact on jobs and job security due to Covid-19 and all of the issues raised by remote vs. on-site work.
Regardless of the causes, there are three possible reasons that you left your last job or are planning to leave your current job:
- You are looking for a career change
- You are unhappy with your current employment
- You were let go.
Whatever the reason, it's best to always speak in a positive light.
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About The Company
Based on your research about the company and the position you are interviewing for, what do you like most about the company? What excites you about the work as it is outlined in the job description?
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About The Fit
Let's take a closer look at how you might respond to each of the three reasons for leaving your last job.
1. You were let go
You should simply state the facts (e.g. the company was downsizing, your position was eliminated, your department was offshored, etc.). Focus on the positive. You might want to share your accomplishments at your previous employment by relating a pertinent STAR story if you feel that would be relevant.
2. You are looking for career advancement or a career change
In your response you should be upfront, honest and as enthusiastic as you can be about the position. Consider using the Present-Past-Present method when giving this answer. Start with the Present by describing a career goal that is important to you. For instance you are a data analyst applying for a data management position and you are ready for this move. Then go back to the Past to indicate that at your previous job, there were little or no promotional opportunities in your field. Then come back to the Present and say that you are ready to take on the manager role and know that you will do an outstanding job for the company.
3. You are unhappy with your current employment
Sometimes a job just isn't going to take you to the next step in your career.
Keep two things in mind when answering this question, 1) never "bad mouth" your current employer and 2) focus on the postive when speaking about the job and your reason for wanting to leave.
The following is an example of how this question might be answered. This individual was looking to move up to a project manager position and did not feel that her current employer was the right place to achieve her goal. You might find her answer helpful in crafting your own response.
"I really like my job as assistant project manager and love working with all of my coworkers on the team. However, the way the department is set up there is no real path to promotion. There are currently 3 project managers and they are all relatively new in their jobs. As far as I can see, they are all doing a good job and opportunties for promotion may not be opening up in the foreseeable future."
Her comments were positive and her reasoning was clear and consise. Always try to keep your reasons positive and try not to create an impression that you were unhappy with the way you were treated.
Pro Tip
Whatever the reason you are looking for a new opportunity, make sure you are able to show how you are the perfect fit for the job for which you are interviewing!
5. What are your salary requirements?
How to answer
This question seems factual, but it gauges how well you value yourself and how well you know your industry.
This is your opportunity to present yourself as a qualified professional and get a proper salary!
Read on to learn how you can answer this question with confidence, using an analytical approach. The answer may be given as a range or as a single target number.
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About Yourself
The first thing to research is the salary range for your role in the market. What is the industry standard?
Next, think of your qualifications for the role. Weigh in your traits, skills, education, and experience. Try this exercise, draw a line on a piece of paper where on the left side sits a complete beginner, and on the right side - the best professional in the world the company may try to invite for the role. Where do you position yourself?
Now, remember that once you start in your new role, your qualifications will be growing fast, due to all the new experience you will be gaining - consequently, your value will rise as well. Your salary, on the other hand, will not increase as quickly. So, try to imagine where your qualifications will bring you, on that scale, in about a year into the new job.
Map the scale against the industry range. Now you should be able to come up with an objective figure, as opposed to pure speculation.
This is not real math, however, so your number cannot be very precise, of course. Define a range, which starts with the minimum that will keep you satisfied a few months into the job, and the maximum which, a year into the job, will give you the lifestyle you would ideally like to have at that time.
Make sure the range stays within 40%-60% between extremes. Remember, the higher the position up the ladder, the wider the range can be. What is the number in the middle? Will you feel comfortable with this number?
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About The Company
Research the company and find out what they are paying. The best places to find this information are Glassdoor, LinkedIn, PayScale and other similar websites.
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About The Fit
Based on your research, does the company fit your desired salary range?
Now, whether you should be giving a range, or a single target number is a matter of debate. I personally think that a single number, given in a suggestive manner, is better than the range, because when given a range, they may logically gravitate towards the lower end, especially since you’ve said that the lower number is acceptable.
One example of how to structure your answer of a single target number is this:
I have done my research and based on the average for the industry, location, and my level of expertise, something like XXX seems reasonable to me. What do you think?
Besides giving the factual answer that the interviewer is asking for, such an answer will also show you to be someone who takes the initiative, who goes the extra mile, and someone with data-driven and analytical mindset.
Pro Tip
Firstly try asking the interviewer to give you their intended range as budgeted for this role, which is a regular practice in most companies. However, don’t be too evasive and if you see they are not inclined to give you their number, name yours.
6. Tell me about your greatest professional accomplishment
How to answer
Of all your accomplishments (and I am sure you’ve had a great many of them!), you should choose the one most relevant to this job position.
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About Yourself
In preparation for answering this question, list the top 3 professional accomplishments that you are most proud of. No need for lengthy descriptions, just a sentence or two for each one to help you recall each situation.
Write down your Key Selling Points - your top 3-5 skills that make you a strong professional.
Make sure you have developed the story behind each accomplishment and have a strong command of the details of what happened so that you can tell the story clearly and distinctly.
Along with each accomplishment, mark which of your Key Selling Points they showcase. How exactly?
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About The Company
Based on your research of the company, what are their current needs?
- What are the major projects going on?
- What are the expectations for the position you are applying for?
- Think about which of your accomplishment stories best fit their needs and expectations?
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About The Fit
Once you have decided on the appropriate accomplishment story, think how you will relate it in an interview and how you will make it relevant to the the job you are seeking. One approach is to use the Present-Past-Present technique.
Let's say that the accomplishment was leading your team in installing a new billing system and bringing it in on time and under budget.
You might start off in the Present by talking about the importance of having good leadership skills.
Then move to the Past to relate your story about how you successfully lead your team in accomplishing the objective.
Finally, come back to the Present to address how you will be able to help them reach their goals (the ones you learned about when researching the company) going forward.
Be sure to keep practicing your accomplishment story until it flows naturally and convincingly.
Pro Tip
Most enterprises are now going through major transformations, often called Digital Transformation.
Do your research on what it means and what is often involved, to get a better idea of the current goals and environments in companies. But one thing that definitely characterizes this transformation is striving for agility.
Whether the prospective employer is a long-established company or a startup, they are looking for people who demonstrate qualities like agility and adaptability, which are generally considered to be both helpful and quite a safe choice in most circumstances today.
7. What was the biggest mistake you made in your most recent job? How did you handle it?
How to answer
It’s important to know how to answer a job interview question about mistakes. They ask questions like this to learn how you handle challenges. They also want to determine your weaknesses, and decide if you have what it takes to do the job well.
It’s a chance for the interviewer to see that you can learn from your mistakes and use the experience to get better.
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About Yourself
Do your best to tell a positive story about how the mistake was made, how you dealt with it and what learned from it.
We all make mistakes from time-to-time.
Answering some of the following questions will help you understand your own view of dealing with mistakes and their consequences. For instance:
- How do you use a mistake to improve your abilities?
- Are you self-aware enough to acknowledge failure and weakness?
- Do you take smart risks?
- How do you view success, failure, and risk in general?
- Do you take responsibility for past mistakes instead of putting the blame on others?
- If the situation repeats, what would you do differently? What would you do again?
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About The Company
Before the interview, look over the job listing, research the company. Try to think of a mistake you have made in the past that is not too closely related to the requirements of the job you are interviewing for.
What kind of challenges might you face if you get the job here?
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About The Fit
It’s your opportunity to emphasize the skills or qualities you gained from your past negative experience that are important for the job you’re interviewing for now.
Put a positive spin on your response by defining the “mistake” as a “learning experience” that led to your increased competency in the workplace.
Talk about a specific example of a time you made a mistake. Briefly explain what the mistake was; quickly switch over to what you learned, or how you improved, after making that mistake.
You might also explain the steps you took to make sure that mistake never happened again. Say that something you may have struggled with in the past has actually now became one of your strengths.
Pick a story that ends with a compelling example of a lesson learned. Tell your story using the STAR method.
Pro Tip
Make absolutely sure that the interviewer understands that you learned from the experience.
Never blame others for what you did (however, if you were part of a team failure, you could relate this experience, just be sure to own up to your part in it).
Always be accountable for what you could have done differently in the failure.
Demonstrate that you’ve had the maturity to benefit from previous “lessons learned” and you can move on with increased wisdom and competency.
8. What are your strengths? Give an example
How to answer
Many people think they know their personal strengths and consider this question simple. However, to impress your interviewer you must be ready to turn your response into a meaningful and insightful answer.
It’s an open invitation to talk about your Key Selling Points, your accomplishments and to show how you match the employer’s values and requirements.
You must be ready to stand out and demonstrate your unique value as a candidate.
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About Yourself
Reflect on your best professional qualities. What are they? Are you dependable, flexible, friendly, hardworking, a strong leader, formal, punctual, good team player?
Pick at least three personal strengths that will help you at your new workplace, and make sure you can give specific examples to demonstrate why you say these are your strengths.
If no key strengths spring to mind, ask your friends or colleagues what they think your greatest strengths are. What examples can demonstrate your success due to these qualities?
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About The Company
Make sure to research the company and read the job description thoroughly in order to identify the key strengths required for the role.
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About The Fit
Recruiters and hiring managers want to know how your strength relates to the job you’re applying for.
Match the skills required by the position with your list of strengths. Choose up to 5 top skills. These are your Key Selling Points! Prove your point by providing examples.
Craft your stories using the STAR method.
Pro Tip
Tip 1: Aim to strike a balance between over-confidence and underselling yourself. If you list too many strengths, you risk sounding arrogant. Listing too few implies a lack of confidence or even a lack of skills.
Tip 2: One of the most in-demand skills nowadays is being adaptive. In order to emphasize your adaptiveness, try to think of an example when you had to quickly learn something new, or quickly become a team member with a completely new group of people, or started contributing quickly in a new environment or project.
9. Can you describe a typical day from your current or last job?
How to answer
Interviewers usually ask this question to get an idea of where and how you are spending your time during the workday and to see if a candidate is used to working the sort of schedule they require of their personnel.
The interviewer is assessing both the quantity and quality of your work. It can also be a launching point to ask about how you prioritize your work.
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About Yourself
Consider past jobs and how tasks there relate to the new position.
- How well do you plan your day?
- Do you have the list of activities for your normal workday?
- What are the core deliverables for your role?
- How do you prioritize your work?
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About The Company
Research the company ahead of time to see if there is any information to show a typical workday for its employees.
Carefully review the information contained in the job description.
Is it heavily weighted towards routine/repetitive tasks or is there a lot of creative work involved?
How do your current or past positions relate to what’s in the job description?Make a list of some of the key tasks you do in a typical workday.
Review your list and check off the tasks that match the requirements of the position you're seeking. Focus on those tasks when answering this question.
The more you can connect your experience with the job opening, the better you will be at answering the question.
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About The Fit
Describing your typical workday is your chance to show that your experience matches the job requirements and that you have the personal qualities the company looks for in its employees.
You must demonstrate your understanding of the importance and necessity of time and workload planning, as well as your ability to follow the plan.
The employer must see that you always try to fill your working day so that to the extent possible, planned tasks are executed on time and with maximum efficiency.
The answer to this seemingly simple question shows very clearly your independence, organization and responsible attitude to work.
Although there is no such thing as a “typical” workday, most of us have jobs that require some routine tasks to be performed daily.
These are the important jobs that keep the business running, no matter what part of the organization you work in. These can be mentioned upfront, followed by the non-routine and creative tasks that make who you are and what you do “special.” You should be prepared to describe both.
Pro Tip
Emphasize that you tend to complete the most important work first.
This gives the interviewer the impression that you have your priorities set for the day. This will also let them know that one of your basic strengths is the optimization and formulation of your work.
You might also consider completing your answer to the question with a closing statement.
For example, you might say: ”At the end of each day I review what I have been able to accomplish and make any adjustments to my plans for the next day.”
10. Working in a team, or by yourself - what is your preference?
How to answer
When the interviewers ask this question, they want an insight into your personality, how well you work independently and how well you work with others.
Generally, there's no right or wrong answer to this question, unless the company specifically prefers that you work only in a team or only by yourself.
Luckily, Mr. Simon is here to provide you guidance.
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About Yourself
To prepare for this question, try to think of your previous experiences. Which type of work suited you best and why?
For instance, someone who prefers working by themselves may be able to focus better on the problem, and a person who prefers a team approach may like having others to help figure out problems.
If you're a fresh graduate or someone that does not have much work experience, you can think of schoolwork or the times that you worked with others in an organization.
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About The Company
What has your research found out about the company and its culture?
What have you learned about how the employees work?Review the job description as it may give you clues to whether the job focuses on teams, independence or both.
Try to expand your search into social media posts at Glassdoor or others where employees/former employees may have posted about working conditions you would be working under.
Remember: knowledge is the key! The more you know about the company, the better prepared you will be to answer questions like this.
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About The Fit
Based on your research, what did you find is the company's preference?
- What type of workplace does the company appear to have?
- What kind of challenges could you help the company/department resolve by working as a part of a team?
- What about the challenges that can be resolved by working independently?
Emphasize both independent successes as well as group successes (be sure to mention actions you took to help the team).
Pro Tip
Talk about the benefits of each working style and add to your story by telling them in terms of your STARs.
- What was the Situation/Task you needed to address?
- What Actions/Approach did you take?
- What were the Results? What did you do differently that made you successful?
You don't have to be alone in your job search!
Mr. Simon invites you to join the Friends of Mr. Simon Meetup Group that supports both individuals seeking their next job role and working professionals. Members of our network come together to learn and practice new skills and network with others through our regular interactive events where they establish meaningful connections and have a chance to promote their personal brand and stand out in the marketplace.
Group membership is free of charge, courtesy of Mr. Simon.
Join our Friends of Mr. Simon Meetup Group to become part of our growing and supportive community!
This page has been updated on February 23, 2024.
