Interview questions for Account Executive at Salesforce
We analyzed 600 interview reviews for Account Executive at Salesforce from various job sites, social network groups and forums.
Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. This list does not include technical or factual questions.
10 frequent non-technical questions for Account Executive at Salesforce:
According to our research, hiring managers at Salesforce looking to fill Account Executive role ask soft skills interview questions 35% less frequently than for other roles.
1. What are your drivers? What motivates you? top question
How to answer
Motivation is what we use to drive ourselves forward to complete tasks and bring results.
Why do hiring managers ask this question?
They want to get a sense of your personality. But more importantly, they want to see your resiliency and determination.
They do not want to hire someone who will quit when encountering difficulties, whose focus will be elsewhere, or who will just waste their time.
Enthusiasm ranks very high on the list of qualities employers are looking for in a candidate.
If you can demonstrate that you are genuinely passionate about your profession and interested in the position you are applying for, your chances of getting hired will improve significantly.
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About Yourself
This question requires serious self-examination; you should be asking it yourself long before the interviewer does.
Look back on everything you’ve done in your life, job, and career so far.
- What was it about your best days that made them the best?
- Can you take those feelings and apply them to specific moments from your life and past work experiences?
- Are you ready for tough projects or for being asked to do something that isn’t quite on your job description, or for having to stay at work till late instead of another team member?
- Will meeting deadlines, learning new things, finding a way to solve problems or overcoming a challenge inspire you and make you want even more?
- What gives you a sense of accomplishment when you can look back on and say "I achieved that"?
Look deep inside.
Analyze your experience by types of tasks, by type of environment, type of feedback, level of responsibility and stakes? Do you prefer independence, or being part of a team?
- Task type: if you were given a whole day or even week at work to focus on just one of your tasks, without interruptions or multitasking, which one would that be? Why?
- Environment: do you feel motivated in a dynamic environment with lots of action, communications, deadlines? Or would you rather disconnect from the outside world and immerse into a single task, with your headphones on?
- Feedback: are you better motivated by positive feedback, or by healthy criticism? Or maybe by customers’ smiles and “Thank you” messages?
- Responsibility and stakes: are you motivated to do your best when you know that the stakes are high and your contribution will make a great impact on the bottom line? Or do you feel better in a more safe and relaxed environment when someone else is responsible for making big decisions?
- Financials: what is the salary range that makes you feel comfortable and respect yourself? Let’s be realistic, this is one (although definitely shouldn’t be the first) of the drivers.
Be creative, this list is not exhaustive.
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About The Company
Take a long look at the job you’re applying for.
- What kinds of tasks will you be responsible for?
- What will the environment be?
- What do you know about the possible kinds of feedback you will be receiving?
- What is the level of stakes in this role?
- What do you know about the salary they can possibly offer?
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About The Fit
How comfortable are you with the drivers the company can offer, comparing to those of your own? Pick those that have a match and give some examples.
For instance, if you’re applying for a software engineer job, describe how you are motivated by solving complex technical challenges.
If the job involves teamwork, give an example showing that you love collaborating and accomplishing big things as a part of a team.
That is what drives you to do your best each day. You can say you enjoy meaningful work creating products that change people’s lives, if this is relevant to the company.
Pro Tip
Be enthusiastic. The more enthusiasm you have for what motivates you, the more enthusiasm the interviewer will have for you!
2. Why did you leave your last job?
How to answer
This question may be a little touchy for some people, but it's a question asked by interviewers, to find out why you left, in order to better understand how you may or may not make a good fit with their company.
Remember, never speak ill of your old company (this will not go over well).
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About Yourself
There are a number of reasons why people leave or plan to leave their jobs. One very important recent factor has been the impact on jobs and job security due to Covid-19 and all of the issues raised by remote vs. on-site work.
Regardless of the causes, there are three possible reasons that you left your last job or are planning to leave your current job:
- You are looking for a career change
- You are unhappy with your current employment
- You were let go.
Whatever the reason, it's best to always speak in a positive light.
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About The Company
Based on your research about the company and the position you are interviewing for, what do you like most about the company? What excites you about the work as it is outlined in the job description?
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About The Fit
Let's take a closer look at how you might respond to each of the three reasons for leaving your last job.
1. You were let go
You should simply state the facts (e.g. the company was downsizing, your position was eliminated, your department was offshored, etc.). Focus on the positive. You might want to share your accomplishments at your previous employment by relating a pertinent STAR story if you feel that would be relevant.
2. You are looking for career advancement or a career change
In your response you should be upfront, honest and as enthusiastic as you can be about the position. Consider using the Present-Past-Present method when giving this answer. Start with the Present by describing a career goal that is important to you. For instance you are a data analyst applying for a data management position and you are ready for this move. Then go back to the Past to indicate that at your previous job, there were little or no promotional opportunities in your field. Then come back to the Present and say that you are ready to take on the manager role and know that you will do an outstanding job for the company.
3. You are unhappy with your current employment
Sometimes a job just isn't going to take you to the next step in your career.
Keep two things in mind when answering this question, 1) never "bad mouth" your current employer and 2) focus on the postive when speaking about the job and your reason for wanting to leave.
The following is an example of how this question might be answered. This individual was looking to move up to a project manager position and did not feel that her current employer was the right place to achieve her goal. You might find her answer helpful in crafting your own response.
"I really like my job as assistant project manager and love working with all of my coworkers on the team. However, the way the department is set up there is no real path to promotion. There are currently 3 project managers and they are all relatively new in their jobs. As far as I can see, they are all doing a good job and opportunties for promotion may not be opening up in the foreseeable future."
Her comments were positive and her reasoning was clear and consise. Always try to keep your reasons positive and try not to create an impression that you were unhappy with the way you were treated.
Pro Tip
Whatever the reason you are looking for a new opportunity, make sure you are able to show how you are the perfect fit for the job for which you are interviewing!
3. Where do you see yourself in 5 years?
How to answer
This question belongs to a family of behavioral, or even more precisely, reflective questions.
The interviewer wants to learn two things about you by asking this question.
- They want to know what you think about the job you are applying for. Remember, they are interviewing you for the job that's open right now. Are you a good fit and will you do a good job for them?
- Just as important, they want to get an idea of your ambitions and goals for yourself and if your goals align with their needs, especially going into the future.
In this way the employer should see how you see yourself today, and whether you are ambitious and strive to grow as a professional, and whether you like to learn and develop your skills.
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About Yourself
What challenges do you like overcoming? Where are you starting from and where might you be going?
For example, let's say the position you are applying for is junior accountant. It includes a wide range of tasks such as basic bookkeeping, financial analysis, and reporting. If accounting is your chosen field, then you would most likely want to move in the direction of obtaining your CPA so that you might step up to more responsibility as an accounting manager or senior auditor within the next 5 years. Your responses should make sense in how you see yourself growing in your professional career.
However, at this point, if you are happy just where you are and want to further your current skills, that is also fine as long as there is a growth path for you that can be imagined and described.
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About The Company
Research the company to learn what career opportunities may be available in the department you are applying to, and what the trends are in the company in general.
- Is the business expanding, are they opening new locations, or starting new projects?
- Or are they heavily automating and cutting staff?
Let’s say you are applying for a UX designer position for a brand-new product.
In the future, if the product becomes a success - which is what the company hopes for - the company will hire more designers and you may become a lead designer, or you may become a product manager.
On a side note: If you train your mind to be open to opportunities you will be amazed at how much this world has to offer to you!
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About The Fit
And, of course, try to see where the perfect fit lies between your own potential and aspirations, and the company’s trends and hopes.
However, beware of the risk of showing too much excitement for future opportunities compared to your attitude towards the current position.
As we said earlier, you must show interest and enthusiasm for the position you are applying for. If the interviewer senses that you are more enthusiastic about future growth than about the current position, they may conclude that you are not the right person for the job at hand.
Pro Tip
This question gives you a good opportunity to showcase your Key Selling Points (e.g. “As I am very good at delegating tasks, I can easily see myself leading a team of software testers in the future…”), and end your statement by asking about current initiatives and goals at the company.
In thinking about the possibilities that may lie ahead, you also might want to consider taking a personality test (I recommend 16Personalities which is based on the Myers-Briggs test), research the internet on what career paths are possible with your skills and current job.
It is generally NOT a good idea to say something like:
“Oh, I cannot imagine what happens to me tomorrow, let alone in 5 years”.
This will show you as a person who is unimaginative and not forward-thinking enough to grow with and be a good fit for the company.
4. What makes you unique?
How to answer
Essentially, this question really means "What makes you an exceptionally good candidate?"
Interviewers ask this kind of question to understand what specific skills or qualities help you to stand out from the other candidates. They want to see the evidence of strengths and soft skills you might not have included in your resume or application, but that will help you do well on the job.
It's a chance to provide the interviewer with insight into how you'd be the best candidate for a role, proving you're someone who can think on your feet.
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About Yourself
Remember, unique does not mean “quirky” or “odd.” It means the skills, personality traits and other attributes you have developed over the years that make you “YOU.”
Think about your creative skills. Maybe you combine both logical and emotional aspects at work to solve problems? Show that you are not afraid to take risks and try something new.
It’s time for you to remember your best qualities and share the examples from your background, which highlight what you like about yourself as well as your level of confidence.
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About The Company
Research the company and review the skills listed in the job description to see how well your unique attributes relate to the job requirements.
The more you know about the organizational goals of the employer, the better equipped you’ll be to connect your unique attributes to the job. It can be helpful to think of what’s special about you and how those characteristics will enable you to make a strong contribution to the organization.
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About The Fit
Prove that you're a good fit for the job and that you are compatible with the organization’s culture. Always keep it relevant to the position you are applying for.
For example, for a management job, you might want to demonstrate communication skills, strong leadership or a willingness to take risks.
For a job in finance, you might focus on your discretion or your meticulous attention to detail.
If you previously worked at a small startup and now you want to transfer to a large corporation, it's important for you to mention how the experiences gained at that company have prepared you to take on the tasks at the new company and have given you a “leg up” over other candidates.
Pro Tip
While it's important to share an example or two of what makes you unique, be sure to keep it brief. You don’t want the interviewer to think your unique quality is “talking too much.”
Mention that you always try to find the creative approach to non-standard situations.
Providing strong examples shows the interviewer that you're results-driven. Never use generic phrases like “I’m a hard worker” or “I’m a perfectionist” to answer their questions.
5. What would your previous coworkers or clients tell me about you?
How to answer
This question is another way of saying, “Tell me about yourself” but from another person’s point of view.
Most prospective employers ask this interview question to compare your self-assessment to how your references might describe you and to assess your soft skills to determine how well you’d fit into their group dynamic and company culture.
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About Yourself
Spend some time reflecting on how others perceive you so that you can speak smoothly without overinflating or undervaluing yourself.
Recall conversations with coworkers or managers in which you received acknowledgment or feedback.
It is an opportunity for you to share your best traits (your Key Selling Points).
- Would your coworkers and clients say that you are dependable, trustworthy, flexible, honest?
- Do you always show up to meetings on time and promptly reply to emails?
- Would your coworkers say you are punctual and responsive?
If you frequently lend a hand when co-workers or customers struggle, your colleagues, clients and managers would highly likely say that you are helpful.
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About The Company
Research the company to learn what the employer or interviewer values.
Compare their values with your qualities that you think would be a good fit and carefully read the job description.
The employer's job posting is a great guide for what employers want to see in candidates.
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About The Fit
Use the question as an opportunity to emphasize your strengths.
It’s important to highlight how well you communicate and how well your personality and work style will match the company and team culture.
Using the STAR method, describe a successful team project from your previous job mentioning how well you interacted with your colleagues.
For example:
“My past coworkers have told me that I am highly organized and quite good at time management. During one specific project, my team members gave me praise for developing and sticking to a timeline for all the different aspects of the project. We ended up successfully completing the project ahead of time, and it went really well! I’d love to have a similar relationship with my team members in this position.”
If by chance you didn’t get along well with your coworkers at your last job or your coworkers would be likely to note that you didn’t fit in, it could mean that the company culture wasn’t a good fit for you.
Make sure that if the job you are interviewing for has a similar company culture, or you may not be deemed a good fit for that either.
Pro Tip
A potential hiring manager may check your references, so it’s important to be honest and consistent with the feedback you give the interviewer, and the feedback the former manager or colleagues will give to you.
6. What will make you leave a company?
How to answer
Companies always want assurance that their employees will stay with them.
They ask this question to understand what matters to you, if it aligns with their company’s goals and if they should invest in you as a new hire.
This can be a tricky question that will require the most diplomatic and tactful answer.
Most interviewers expect an answer that's favorable to them yet logical. They want to understand not only what your long-term career goals are, but also know that THEIR environment and culture will fit you.
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About Yourself
Think of your goals for your career. Think of what you need right now. Are you and the company on the same path?
Remember why you left your last job.
- Was it relocation of the company?
- Changes in working conditions: changing of schedule, increasing of duties without a corresponding increase in salary, sharp reduction or delay of salary?
- Change in leadership?
- Downsizing?
- Bullying by colleagues?
- Non-recognition of achievements?
If any of these conditions repeat themselves in the new company, would you be prepared to leave?
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About The Company
Research the company and the role.
- Can they offer you the kind of duties that would make you want to stay?
- Do you see people with longevity in the company?
- Is this the role and the company you see for yourself?
- Do you feel it’s a strong match with your strengths, goals and experience?
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About The Fit
Let the interviewer know how ambitious and eager to get to work you are, particularly in this company.
Showcase how your skills and experience match the role and let them know how you see yourself growing with the company.
Here is a smart example of answering this question:
“I truly value growth and I see the opportunity to improve my skills and progress in this company. As long as I can accomplish this with this team, there would be no need to consider leaving.”
Pro Tip
Explain to the interviewer that your goal is to build a career and not just get a job. This means that you let them know you see the opportunities to grow within the company.
7. What negative thing would your last boss say about you?
How to answer
This question is another way of asking “What is your greatest weakness?".
Interviewers ask this question to gauge your level of self-awareness, your honesty and openness, and your capacity for self-improvement.
Understandably, people might be intimidated by this question; it's because the question refers to your shortcomings. Fortunately, Mr. Simon is here to help!
You can be fairly sure that the interviewer will ask this question sometime during the interview. Just as with your STAR stories, you should have a “weakness” story ready to relate, so be prepared.
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About Yourself
While it is good to be honest and open, it will not help you to put yourself down. What's important is to focus on a weakness or shortcoming that you have overcome.
Be certain not to mention something that is vital to (or related to) the position for which you are applying.
Think of something that may have been noted by a past supervisor that was, perhaps, mentioned in your performance reviews as a developmental area.
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About The Company
Research the company (website, social media, etc.) to learn about the company’s culture. What personal and professional qualities do they value?
Carefully check the job description to avoid speaking about any past weaknesses that may touch upon key areas of responsibility for the position that you are applying for.
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About The Fit
Despite what may seem to be a negative question, you can actually turn this into a positive one! You do this by stating a negative trait or a weakness, unrelated to the position you are applying for, and explain how you have either already overcome it or are working to improve it.
Be careful with your choices, if you mention any weaknesses that are needed to be successful in the position you are interviewing for, you probably won’t get hired!
For example, if you're applying for a front-end developer position, do not talk about how you are taking classes to improve your HTML coding skills. Even if you think you are succeeding in your studies, this will look to the hiring manager to be a shortcoming on your part.
Pro Tip
Use this question to sell yourself! Show how well you've overcome a weakness by motivating yourself and even learning a new skill to grow professionally.
8. What is your greatest weakness?
How to answer
This question ranks as the most challenging for many people. Fortunately, Mr. Simon is here to help!
Interviewers are not out to trick or trap you! They ask this question to gauge your level of self-awareness, your honesty and openness, and your capability for self-improvement.
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About Yourself
No one is perfect and your interviewer doesn't expect you to be perfect either.
While it is good to be honest and open, it will not help you to put yourself down.
What's important is to find a weakness that you have overcome. How you turned what might be considered a negative into a positive.
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About The Company
Research the company (website, social media, etc) to learn about the company culture.
What personal and professional qualities do they value?
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About The Fit
This is the time to clearly state a true weakness that you have overcome.
Be as specific as possible and stay away from vague cliches like “I work too hard.” It would be difficult for anyone to try and explain how they overcame a weakness like that
Mr. Simon emphasizes the Present-Past-Present method of responding to behavioral questions. When you are asked about your greatest weakness, you should be able to successfully use this approach as well. Here is an example of how someone might answer this question.
Present - "I have always had a fear of public speaking, and believe this may have held me back in my career, especially when having to make presentations to management."
Past - "Last year I learned about Toastmasters International and decided to join this group to help me gain confidence in myself and improve my ability to present to others in just about any situation."
Present - "By overcoming this weakness I believe that it has made me a much stronger candidate for this position, someone you can count on to make presentations to management, conduct training and communicate at a high level."
It's important to show how well you've overcome a weakness by motivating yourself and learning a new skill to grow professionally.
Pro Tip
Use this question to sell yourself!
9. What is the biggest lesson you've learned from a mistake you made?
How to answer
It’s important to know how to answer a job interview question about mistakes.
They ask questions like this to learn if you are upfront and honest about mistakes that you made.
They also want to know if you learned from your experience and how you met the challenges to improve your performance.
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About Yourself
Do your best to tell a positive story about how the mistake was made, how you dealt with it and what learned from it.
We all make mistakes from time-to-time. Answering some of the following questions will help you understand your own view of dealing with mistakes and their consequences.
For instance:
- How do you use a mistake to improve your abilities?
- Are you self-aware enough to acknowledge failure and weakness?
- Do you take smart risks?
- How do you view success, failure, and risk in general?
- Do you take responsibility for past mistakes instead of putting the blame on others?
- If the situation repeats, what would you do differently? What would you do again?
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About The Company
Before the interview, look over the job listing, research the company.
Try to think of a mistake you have made in the past that is not too closely related to the requirements of the job you are interviewing for. What kind of challenges might you face if you get the job here?
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About The Fit
It’s your opportunity to emphasize the skills or qualities you gained from your past negative experience that are important for the job you’re interviewing for now. The best way to answer a question like this is to use the Present-Past-Present method.
Start with the Present by ensuring the interviewer that even though you have made mistakes in the past, the lesson that you learned is to always carefully double-check your work and to make sure you plan ahead for any possible contingencies.
Next go back to the Past to relate a STAR story that will tell the interviewer about a time when you made a mistake but were able to make the right adjustment to turn a potential negative into a positive. You might say something like: "I was responsible to provide one of our best customers a time frame for completing an important project. In my eagerness to impress them I miscalculated how long it would take and we missed the deadline. The customer was very disappointed and we nearly lost their business. After my manager explained the problem to me I worked very hard to improve my approach to project management and meeting timelines and nothing like this has happened again."
Finally come back to the Present to tell the interviewer that you have the ability to learn from negative experiences and going forward you will approach all tasks with a mindset that will enable you to adjust quickly.
Pro Tip
Make absolutely sure that the interviewer understands that you learned from the experience.
Never blame others for what you did (however, if you were part of a team failure, you could relate this experience, just be sure to own up to your part in it).
Always be accountable for what you could have done differently in the failure. Demonstrate that you’ve had the maturity to benefit from previous “lessons learned” and you can move on with increased wisdom and competency.
10. What did you like or dislike about your last job?
How to answer
Your answer to this question will show the interviewer your overall perspective (positive or negative) of your prior role and your approach to what you liked (or didn’t like) about that aspect of your work. While answering such a question remember that diplomacy is the key to corporate success.
The answer you give to this question can say a lot about you, for example:
- Can you handle situations professionally when you deal with pressure?
- What strong qualities (your Key Selling Points) can you emphasize answering the question?
- Are you a positive person, and not someone who complains, holds grudges or badmouths their co-workers or boss?
- Do you exhibit loyalty, enthusiasm, dedication, and energy?
- Are you easy to work with?
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About Yourself
Reflect on yourself; stick to the facts and don’t go into emotions.
List the things you were responsible for in your last job.
- Which of them did you like most? Why?
- What were the responsibilities you liked less? Why?
- Was there anything you consider completely unacceptable?
If you feel that your answer will not be complete without a nod toward the negative aspects, then keep it focused on tasks, situations, or company structure, and not on people. The overall tone must be positive and friendly.
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About The Company
- What does your research tell you about the company you are applying to?
- Will there be situations like those in your former job you don't want to get into again?
- What are the requirements for the position?
- What challenges will you face there?
- What responsibilities will you be tasked with?
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About The Fit
Which of the responsibilities you liked will also be part of your future responsibilities in your new role? Don’t forget to show your excitement while telling about these.
If there were responsibilities you disliked that are not part of the job description, don’t bring them up.
By asking about your feelings toward a previous job the interviewers often aren’t that interested in the list of actual likes or dislikes you can provide. Rather, they’re trying to judge your character by listening to the tone and **attitude **with which you respond to a tricky question.
However, details of your likes and dislikes can also reveal whether you'll be a good fit culturally at the company at hand. Showing excitement about responsibilities that will most likely be included in the role you are applying for can help strengthen your position as a fit.
Mentioning that you are ready for more challenges and opportunities, that the position you are applying for is a great match for your skillset and that you feel you would be an asset to the company or department is often a safe way to show your excitement.
Pro Tip
Telling your stories, use the “sandwich method”: start off by mentioning a positive, then mention the negative, and try to pivot back around to something positive.
You can do that by talking about how you managed the aspect you disliked, or by making a connection to the job you're interviewing for.
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This page has been updated on February 23, 2024.
