Interview questions for Executive Team Leader at Target

We analyzed 1,530 interview reviews for Executive Team Leader at Target from various job sites, social network groups and forums.

Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. This list does not include technical or factual questions.

10 frequent non-technical questions for Executive Team Leader at Target:

What is the biggest lesson you've learned from your mistake recently?
Describe a time when you resolved a conflict with a colleague in your past role
Tell me about yourself
Tell me about a time you had to raise an uncomfortable issue with your manager
What is your greatest weakness?
Tell me about a time when you had to work with a difficult or disruptive person. It may be a client, manager, or coworker. How did you handle the situation? What was the outcome?
Tell me about a time when you had any issues with your previous boss
Tell me about a time you had a conflict at work. How did you handle it? What have you learned?
Tell me about a time you had a poorly performing team member
Tell me about a time when you've resolved a problem for a frustrated customer

According to our research, hiring managers at Target looking to fill Executive Team Leader role ask soft skills interview questions 2.9x more frequently than for other roles:

Executive Team Leader at Target interview question statistics

1. What is the biggest lesson you've learned from your mistake recently?top question

2. Describe a time when you resolved a conflict with a colleague in your past role

How to answer

Wherever you go, you will always have to work with people. This means that there is a greater chance for conflict to happen. This question helps the interviewer determine how well you would fit within the organization.

  1. About Yourself

    Think of the times you had to deal with conflict. What were the different ways you were able to address the situation? If you were the cause of the conflict, how did the other person talk you down from the conflict? What were the key lessons you learned through your experience?

  2. About The Company

    Research the company and its culture. What do they value? Is there anything that you can find about how they deal with conflict resolution? Reading comments to their social media posts often prove helpful to see how they react to customers' complaints.

  3. About The Fit

    What have you found out about the company culture and job description? Are they looking for someone who can take charge and resolve conflict?

    Tell a story of how you addressed conflict and how it turned a negative into a positive. Try to conclude with your lessons learned or methodology for approaching conflicts - this will show the interviewer that you would be able to apply your methodology to future situations.

    Use the STARS method to frame your story.

Pro Tip

A key to addressing conflict is listening, communication and emotional intelligence. Highlight these skills.

If you're able to, turn the question around and ask the interviewer if they have experienced the same thing. This will start a conversation, which is the goal of an interview.

3. Tell me about yourself

How to answer

This question may sound vague, but it actually requires a matter of fact, concise and relevant answer. Here’s how you can approach it.

  1. About Yourself

    What is your current occupation? Define yourself professionally in one statement. Pick 3 key skills that make you great at your work (your Key Selling Points). How have you applied these skills? Try to give some numbers to support your statement.

  2. About The Company

    Research the Company. Based on what you know about the company and the job description, why are you interested in the position you are applying for?

  3. About The Fit

    Based on your Key Selling Points and your knowledge about the company, why do you think you are a good fit for this position? Can you support your statement with relevant examples from your past experiences? Try to be concise and stay within 1-2 minutes.

Pro Tip

You can also end with a question like “Do you know what the current needs in the company/department are, where my skills and experience can help?" That can help you learn more about the company and the job, turn the "interrogation" into a conversation and will allow you to relax some tension.

Read our blog post to learn more about how to answer this question.

4. Tell me about a time you had to raise an uncomfortable issue with your manager

5. What is your greatest weakness?

How to answer

This question ranks as the most challenging for many people. Fortunately, Mr. Simon is here to help!

Interviewers ask this question to gauge your level of self-awareness, your honesty and openness, and your capability for self-improvement.

  1. About Yourself

    No one is perfect and your interviewer doesn't expect you to be perfect either.

    While it is good to be honest and open, it will not help you to put yourself down. What's important is to find a weakness that you have overcome or something that is not related to the position for which you are applying.

    For example, one of our clients admitted that he is not very good at public speaking and that he has recently become a member of Toastmasters International to improve. What a respectful answer and approach, in my view!

  2. About The Company

    Research the company (website, social media, etc) to learn about the company culture. What personal and professional qualities do they value?

  3. About The Fit

    It is important that the weakness you decide to talk about is not one that will prevent you from performing the job for which you're applying.

    For example, if you're applying for a front-end developer position, do not talk about how you are struggling to understand HTML code.

Pro Tip

Use this question to sell yourself! It's important to show how well you've overcome a weakness by motivating yourself and learning a new skill to grow professionally.

6. Tell me about a time when you had to work with a difficult or disruptive person. It may be a client, manager, or coworker. How did you handle the situation? What was the outcome?

How to answer

People skills are highly valued in a company. It is important to show how you can manage difficult personalities, especially if you are applying for a job that involves teamwork, or a lot of interactions with clients.

  1. About Yourself

    Look back on your experience. Have you worked with a difficult or disruptive person? Remember a few such situations and how you diffused them and turned things around.

  2. About The Company

    What have you found about the company and its culture? What have you learned about how the employees value each other? How do they treat their customers? Do they have any specific standards and policies?

  3. About The Fit

    Using what you found about the company, choose one of your examples that fits best with the company standards and share your story. If it's a customer, how did you turn things around and made a customer happy? If it's a co-worker, how did you diffuse the situation?

Pro Tip

Use the triple A of diffusing a difficult situation:

  1. Acknowledge - what the other person is feeling;
  2. Apologize - for the way the other person is feeling;
  3. Admit - that there was an issue that you are working on getting it resolved.

If it is a customer, it would add that extra touch if you "A" ask for the customer's contact information so you can update them of any progress on their issue.

7. Tell me about a time when you had any issues with your previous boss

8. Tell me about a time you had a conflict at work. How did you handle it? What have you learned?

How to answer

Wherever you go, you will always have to work with people. This means that there is a greater chance for conflict to happen. This question helps the interviewer determine how well you would fit within the organization.

  1. About Yourself

    Think of the times you had to deal with conflict. What were the different ways you were able to address the situation? If you were the cause of the conflict, how did the other person talk you down from the conflict? What were the key lessons you learned through your experience?

  2. About The Company

    Research the company and its culture. What do they value? Is there anything that you can find about how they deal with conflict resolution? Reading comments to their social media posts often prove helpful to see how they react to customers' complaints.

  3. About The Fit

    What have you found out about the company culture and job description? Are they looking for someone who can take charge and resolve conflict?

    Tell a story of how you addressed conflict and how it turned a negative into a positive. Try to conclude with your lessons learned or methodology for approaching conflicts - this will show the interviewer that you would be able to apply your methodology to future situations.

    Use the STARS method to frame your story.

Pro Tip

A key to addressing conflict is listening, communication and emotional intelligence. Highlight these skills.

If you're able to, turn the question around and ask the interviewer if they have experienced the same thing. This will start a conversation, which is the goal of an interview.

9. Tell me about a time you had a poorly performing team member

10. Tell me about a time when you've resolved a problem for a frustrated customer

How to answer

Customers are the lifeblood of any business. How you handle a disgruntled customer can make the difference between closing a sale and failing to do so. It takes good people skills to handle such situations, and this question is a good opportunity to demonstrate your people skills.

  1. About Yourself

    Think of a time when, as a customer, you had a problem with a company. How did you feel? How did you want to be treated? How would the situation ideally be resolved? If it were you on the serving side of the table, what would you do differently? Have you had such experiences in the past where you helped a frustrated customer? What was the critical factor in a successful resolution of the situation? Try to define your principles or approach.

    For example, I know that people tend to be frustrated when they feel neglected and unimportant. Whenever possible, I try to meet in person and establish face-to-face contact with someone who feels disgruntled, so that I can fully focus on the situation. (And believe me, checking your phone while speaking with such a customer is definitely NOT a good idea). Of course, this may not always be possible in your line of business or profession, but I guess you see what I mean - showing full attention greatly improves your chances of mitigating the situation.

  2. About The Company

    Every company relies on customers. Research the Сompany you are applying to and try to find out what their standards of customer relationship or service are, as well as try to find out some real cases where the customers complained about the company, and what the company did to mitigate the situations (a possible source might be Yelp! or another social media platform). Based on your research, how does the company treat customers? How do they resolve customer issues?

  3. About The Fit

    How can you make things better and WOW the customer? Give an example that demonstrates that your approach to resolving customer frustrations is in line with the company policies.

Pro Tip

A disgruntled customer generally just needs someone to listen to them.

The three A’s of customer service can help diffuse the difficult situation:

  • Acknowledge the customer's feelings,
  • Apologize for the customer's experience,
  • Admit the customer is experiencing an issue and you will do your best to assist them.

Add the extra “A” and Ask for the customer's contact information so you can update them on any progress on their issue.


This page has been updated on March 26, 2020.

You can practice answering this question, as well as over 160 other common job interview questions from Target by engaging in a mock interview with Mr. Simon. As an artificial being, his undeniable benefits include:

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