User Experience Designer
We analyzed 1,640 interview reviews for User Experience Designer from various job sites, social network groups and forums.
Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. This list does not include technical or factual questions.
10 frequent non-technical questions for User Experience Designer:
According to our research, hiring managers looking to fill User Experience Designer role ask soft skills interview questions 35% less frequently than for other roles.
1. Tell me about yourself top question
How to answer
Most job candidates expect this to be one of the first interview questions and probably think of it as an “icebreaker” to get the interview started. It is much more than that! It is your opportunity to show the interviewer your relevance for the job. You want the employer to know that you are qualified to do the job, you are interested in doing the job and capable of getting it done.
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About Yourself
What is your current occupation? Define yourself professionally in one statement.
Pick 3 key skills that make you great at your work (your Key Selling Points). How have you applied these skills?
Try to give some numbers to support your statement.
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About The Company
Your first step is to Research the company to find out as much as you can about what they do and their approach to their business and their employees.
Based on what you know about the company and the job description, why are you interested in the position you are applying for?
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About The Fit
Now is the right time to show the fit between your skills and the company's requirements. Your answer works best if you emphasize your relevance. How do you do this? You will have already researched the company, studied the job description to identify their needs and possible pain points and prepared the relevant Star Stories that show how you addressed similar issues in the past. Your next step is to develop your Present-Past-Present approach.
Start with the Present. Focus on the skills and experience from your most recent positions. What has enabled you to get the job done successfully and how this relates to what the employer is looking to accomplish.
Next go back to the Past. Here is where your Star story comes in. Explain how you were able to use your skills and experience to accomplish a task that relates to an area of concern for the employer.
Finally come back to the Present – summarizing the lessons you learned and how they shaped your response and approach today.
Remember, the whole conversation is about the present, not the past. Just one sentence can summarize why your approach works, and its applicability and relevance to this position.
Pro Tip
You can also end with a question like:
“Do you know what the current needs in the company/department are, where my skills and experience can help?”
That can help you learn more about the company and the job, turn the “interrogation” into a conversation and will allow you to relax some tension.
Read our blog post to learn more about how to answer this question.
2. Where do you see yourself in 5 years?
How to answer
This question belongs to a family of behavioral, or even more precisely, reflective questions.
The interviewer wants to learn two things about you by asking this question.
- They want to know what you think about the job you are applying for. Remember, they are interviewing you for the job that's open right now. Are you a good fit and will you do a good job for them?
- Just as important, they want to get an idea of your ambitions and goals for yourself and if your goals align with their needs, especially going into the future.
In this way the employer should see how you see yourself today, and whether you are ambitious and strive to grow as a professional, and whether you like to learn and develop your skills.
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About Yourself
What challenges do you like overcoming? Where are you starting from and where might you be going?
For example, let's say the position you are applying for is junior accountant. It includes a wide range of tasks such as basic bookkeeping, financial analysis, and reporting. If accounting is your chosen field, then you would most likely want to move in the direction of obtaining your CPA so that you might step up to more responsibility as an accounting manager or senior auditor within the next 5 years. Your responses should make sense in how you see yourself growing in your professional career.
However, at this point, if you are happy just where you are and want to further your current skills, that is also fine as long as there is a growth path for you that can be imagined and described.
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About The Company
Research the company to learn what career opportunities may be available in the department you are applying to, and what the trends are in the company in general.
- Is the business expanding, are they opening new locations, or starting new projects?
- Or are they heavily automating and cutting staff?
Let’s say you are applying for a UX designer position for a brand-new product.
In the future, if the product becomes a success - which is what the company hopes for - the company will hire more designers and you may become a lead designer, or you may become a product manager.
On a side note: If you train your mind to be open to opportunities you will be amazed at how much this world has to offer to you!
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About The Fit
And, of course, try to see where the perfect fit lies between your own potential and aspirations, and the company’s trends and hopes.
However, beware of the risk of showing too much excitement for future opportunities compared to your attitude towards the current position.
As we said earlier, you must show interest and enthusiasm for the position you are applying for. If the interviewer senses that you are more enthusiastic about future growth than about the current position, they may conclude that you are not the right person for the job at hand.
Pro Tip
This question gives you a good opportunity to showcase your Key Selling Points (e.g. “As I am very good at delegating tasks, I can easily see myself leading a team of software testers in the future…”), and end your statement by asking about current initiatives and goals at the company.
In thinking about the possibilities that may lie ahead, you also might want to consider taking a personality test (I recommend 16Personalities which is based on the Myers-Briggs test), research the internet on what career paths are possible with your skills and current job.
It is generally NOT a good idea to say something like:
“Oh, I cannot imagine what happens to me tomorrow, let alone in 5 years”.
This will show you as a person who is unimaginative and not forward-thinking enough to grow with and be a good fit for the company.
3. What is your greatest weakness?
How to answer
This question ranks as the most challenging for many people. Fortunately, Mr. Simon is here to help!
Interviewers are not out to trick or trap you! They ask this question to gauge your level of self-awareness, your honesty and openness, and your capability for self-improvement.
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About Yourself
No one is perfect and your interviewer doesn't expect you to be perfect either.
While it is good to be honest and open, it will not help you to put yourself down.
What's important is to find a weakness that you have overcome. How you turned what might be considered a negative into a positive.
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About The Company
Research the company (website, social media, etc) to learn about the company culture.
What personal and professional qualities do they value?
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About The Fit
This is the time to clearly state a true weakness that you have overcome.
Be as specific as possible and stay away from vague cliches like “I work too hard.” It would be difficult for anyone to try and explain how they overcame a weakness like that
Mr. Simon emphasizes the Present-Past-Present method of responding to behavioral questions. When you are asked about your greatest weakness, you should be able to successfully use this approach as well. Here is an example of how someone might answer this question.
Present - "I have always had a fear of public speaking, and believe this may have held me back in my career, especially when having to make presentations to management."
Past - "Last year I learned about Toastmasters International and decided to join this group to help me gain confidence in myself and improve my ability to present to others in just about any situation."
Present - "By overcoming this weakness I believe that it has made me a much stronger candidate for this position, someone you can count on to make presentations to management, conduct training and communicate at a high level."
It's important to show how well you've overcome a weakness by motivating yourself and learning a new skill to grow professionally.
Pro Tip
Use this question to sell yourself!
4. Tell me about a successful project you were involved in. What was your role? What was the result?
How to answer
At first glance you might think that this question is only asked of project managers. That is clearly not the case. In the modern business environment, work is often organized in the form of projects across multiple disciplines involving many people at many different levels.
Projects allow companies to plan objectives and milestones in order to reach their goals, to monitor progress and performance, to clearly define deliverables and success.
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About Yourself
Think about a few projects you have been involved in, regardless of your level of participation. These might range from small projects like organizing a party to large-scale multinational projects with participants and teams across the globe, million-dollar budgets and high risk and reward stakes.
Develop one or two project-based STAR stories.
Remember, all project-based STAR stories should start with the following descriptive elements:
- Project name
- Its purpose and goal
- Your role in it
- The duration of the project or its phases (in case only some phases were successful)
- The approximate number of people or stakeholders involved in it.
Once you have establish the base facts, its time to describe the challenges and results:
- What were the top 3 challenges?
- What was the end result?
- How did the company (or other stakeholders) benefit from the results?
- How can you define your contribution in 3-5 key phrases?
If you received any praise for your efforts from your boss, peers or clients, what did they say exactly?
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About The Company
Based on the research you did on the company, what kinds of projects can you expect here?
- What do you know about the goals they are trying to achieve?
- What do you know about their current challenges?
- Can you imagine what success will look like for the projects in this company?
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About The Fit
Once you decide which project best fits this question, use the Present-Past-Present approach to answer it.
Start with the Present by explaining your thinking on what you believe makes a project successful. You might say that your approach to all new projects is to set up the right project framework and tools before you begin, to help ensure that you get off to a good start.
Next go back to a Past situation in which you and your team took on a project and used your method of clarification to ensure that everyone knew their assignment and through hard work and focus, brought it to a successful conclusion.
Finally, come back to the Present to show how you will use your approach to help the employer tackle projects going forward.
Practice telling your story, using the STAR method.
Pro Tip
End your answer by asking the interviewer how they define success for the role you are applying for.
This will provide you with an insight into the company's environment and expectations for this role, as well as helping to transform the “interrogation” into a conversation as the interview continues.
5. What are your salary requirements?
How to answer
This question seems factual, but it gauges how well you value yourself and how well you know your industry.
This is your opportunity to present yourself as a qualified professional and get a proper salary!
Read on to learn how you can answer this question with confidence, using an analytical approach. The answer may be given as a range or as a single target number.
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About Yourself
The first thing to research is the salary range for your role in the market. What is the industry standard?
Next, think of your qualifications for the role. Weigh in your traits, skills, education, and experience. Try this exercise, draw a line on a piece of paper where on the left side sits a complete beginner, and on the right side - the best professional in the world the company may try to invite for the role. Where do you position yourself?
Now, remember that once you start in your new role, your qualifications will be growing fast, due to all the new experience you will be gaining - consequently, your value will rise as well. Your salary, on the other hand, will not increase as quickly. So, try to imagine where your qualifications will bring you, on that scale, in about a year into the new job.
Map the scale against the industry range. Now you should be able to come up with an objective figure, as opposed to pure speculation.
This is not real math, however, so your number cannot be very precise, of course. Define a range, which starts with the minimum that will keep you satisfied a few months into the job, and the maximum which, a year into the job, will give you the lifestyle you would ideally like to have at that time.
Make sure the range stays within 40%-60% between extremes. Remember, the higher the position up the ladder, the wider the range can be. What is the number in the middle? Will you feel comfortable with this number?
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About The Company
Research the company and find out what they are paying. The best places to find this information are Glassdoor, LinkedIn, PayScale and other similar websites.
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About The Fit
Based on your research, does the company fit your desired salary range?
Now, whether you should be giving a range, or a single target number is a matter of debate. I personally think that a single number, given in a suggestive manner, is better than the range, because when given a range, they may logically gravitate towards the lower end, especially since you’ve said that the lower number is acceptable.
One example of how to structure your answer of a single target number is this:
I have done my research and based on the average for the industry, location, and my level of expertise, something like XXX seems reasonable to me. What do you think?
Besides giving the factual answer that the interviewer is asking for, such an answer will also show you to be someone who takes the initiative, who goes the extra mile, and someone with data-driven and analytical mindset.
Pro Tip
Firstly try asking the interviewer to give you their intended range as budgeted for this role, which is a regular practice in most companies. However, don’t be too evasive and if you see they are not inclined to give you their number, name yours.
6. Why did you leave your last job?
How to answer
This question may be a little touchy for some people, but it's a question asked by interviewers, to find out why you left, in order to better understand how you may or may not make a good fit with their company.
Remember, never speak ill of your old company (this will not go over well).
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About Yourself
There are a number of reasons why people leave or plan to leave their jobs. One very important recent factor has been the impact on jobs and job security due to Covid-19 and all of the issues raised by remote vs. on-site work.
Regardless of the causes, there are three possible reasons that you left your last job or are planning to leave your current job:
- You are looking for a career change
- You are unhappy with your current employment
- You were let go.
Whatever the reason, it's best to always speak in a positive light.
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About The Company
Based on your research about the company and the position you are interviewing for, what do you like most about the company? What excites you about the work as it is outlined in the job description?
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About The Fit
Let's take a closer look at how you might respond to each of the three reasons for leaving your last job.
1. You were let go
You should simply state the facts (e.g. the company was downsizing, your position was eliminated, your department was offshored, etc.). Focus on the positive. You might want to share your accomplishments at your previous employment by relating a pertinent STAR story if you feel that would be relevant.
2. You are looking for career advancement or a career change
In your response you should be upfront, honest and as enthusiastic as you can be about the position. Consider using the Present-Past-Present method when giving this answer. Start with the Present by describing a career goal that is important to you. For instance you are a data analyst applying for a data management position and you are ready for this move. Then go back to the Past to indicate that at your previous job, there were little or no promotional opportunities in your field. Then come back to the Present and say that you are ready to take on the manager role and know that you will do an outstanding job for the company.
3. You are unhappy with your current employment
Sometimes a job just isn't going to take you to the next step in your career.
Keep two things in mind when answering this question, 1) never "bad mouth" your current employer and 2) focus on the postive when speaking about the job and your reason for wanting to leave.
The following is an example of how this question might be answered. This individual was looking to move up to a project manager position and did not feel that her current employer was the right place to achieve her goal. You might find her answer helpful in crafting your own response.
"I really like my job as assistant project manager and love working with all of my coworkers on the team. However, the way the department is set up there is no real path to promotion. There are currently 3 project managers and they are all relatively new in their jobs. As far as I can see, they are all doing a good job and opportunties for promotion may not be opening up in the foreseeable future."
Her comments were positive and her reasoning was clear and consise. Always try to keep your reasons positive and try not to create an impression that you were unhappy with the way you were treated.
Pro Tip
Whatever the reason you are looking for a new opportunity, make sure you are able to show how you are the perfect fit for the job for which you are interviewing!
7. Describe the most exciting project or team you ever worked on
How to answer
When hiring managers ask you about a past project that you were excited to work on or a team you were excited to work with, they want to know specifics about your personality, interests, dedication to work and approaches to reaching goals.
With this question, the interviewer gauges what you value at work and whether you have the right mindset for a project-oriented work style and, in the case of teamwork, how you work with others, so they can envision how you’ll work within their team.
Pay particular attention to the fact that THIS question is not about how important it was for the company, it is about how interesting and exciting it was for YOU!
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About Yourself
Think of a time when you worked with special pleasure as a team player and helped to achieve a team goal.
- What did you do? What made it interesting for you?
- What emotions did you have working on it?
- How did it help you on a personal level?
- Who did you participate with? Were you satisfied with your team?
- What did you learn from the experience?
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About The Company
Based on your research of the company, what kinds of projects can you expect here?
- What do you know about the goals they are trying to achieve?
- What do you know about their current challenges?
- What do they value in their employees?
- What excites you personally about the work they are doing?
Review the job description as it may give you clues to whether the job focuses on teams, independence or both.
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About The Fit
If possible, choose a project that will be relevant to the job you are applying for.
Show your Key Selling Points to the interviewer – the best qualities which help you to stay positive and passionate about what you like doing, prove that the process of thinking, researching, communication and creativity at work satisfies you.
Here is an example of how an engineer from India used the Present-Past-Present method to respond to the question about the most exciting project he worked on:
For the Present he told the interviewer that one of the things he most enjoys is working with people from other backgrounds. In so doing he learns a great deal from them including understanding different perspectives to problem solving.
Next he went to the Past to describe a project that was really exciting for him. He described it as a research project which involved people from different backgrounds. The long-term aim of it was to evaluate and then test some completely new types of aircraft structures and concepts. It gave him a lot of opportunities to interact with people from other countries and practice his English. He said the team was great and the work was particularly challenging and remarkably interesting for him. Overall he believed that he learned a lot more about collaboration and negotiation.
Finally he came back to the Present to discuss with the interviewer how his enthusiasm for working on a project with team members with different backgrounds, experiences and skills would be an asset for the company.
Pro Tip
Be specific and enthusiastic telling your story.
It is your own positive experience that encouraged you to become what you are. Use it for your advantage to gain the interviewer’s interest in you.
8. What were your responsibilities in your last job?
How to answer
This is a good opportunity to demonstrate that you have experience or knowledge suitable for the job you are applying for.
Even if you have never done exactly this specific kind of job, usually you should be able to name a few “transferable” skills that you used in your previous work assignments that are quite easily applicable to the position you are applying for.
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About Yourself
Remember your last (or current) job and compile a list of things you had to do while working there.
If you don’t know where to start, picture your typical working day at one of your previous jobs, or college day if you are applying for your first job ever.
Describe the categories of tasks in bullet points. Then, try to remember the less ordinary tasks you had to do as well, and add them to the list.
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About The Company
Research the company and the job description.
- What do you expect to be doing in this job?
- How would your performance be measured?
List a few items in bullet points.
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About The Fit
Choose a few task categories that seem like a match between your experience and the requirements of the current position. Think of a couple of relevant examples to illustrate your experience.
Craft your stories using the STAR method.
Pro Tip
Optionally, you can end with a question like “Does this correspond with the expectations for this role? Could you give me an example of what is expected from a successful candidate within the first, say, 3 months?"
That can help you learn more about the company and the job, turn the "interrogation" into a conversation and will allow you to relax some tension.
9. What is your ideal work environment?
How to answer
Happy and motivated employees are great at work when compared to employees who are uncomfortable with the organization’s work culture. This means that work culture plays an important role in the performance of the employees.
Interviewers ask this question to understand your potential in the workplace and your personality; they want to uncover whether you’re the sort of individual who can excel in the type of environment they offer.
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About Yourself
To describe your ideal work environment, you need to make the answer fit both your professional and personal preferences.
- What inspires and motivates you?
- What kind of work environment helps you to be at your best?
- What talents can you reveal when you are comfortable?
- What aspects of your character can increase your professional opportunities?
- Are you flexible enough to adjust to different environments without any issues if needed?
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About The Company
Your answer should reflect the working environment of the business you’re interviewing with, so it’s important that you research the company thoroughly.
Head over to their website and read their mission statement and other hints at their culture.
Look on LinkedIn for any contacts you may have that know about the company (or even better, that actually work or worked there) and reach out to them for insights. Read feedbacks on websites like Glassdoor.
- What goals does the company have?
- Does it have formal or informal structures?
- What does it value in its employees?
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About The Fit
Work environment not only means the culture of the company but also refers to the physical place where you will be working.
In addition to considering the type of company you will be working for, you should also think about things such as the size of the office, the size of your future team, and what you see around you, when you are in for the interview.
Make sure that your vision aligns with the company’s existing cultural and physical environment.
Regardless of the size of the company, you should be able to tell the interviewer why that company fits what you are looking for.
If you are applying to a larger company, you might want to emphasize that job security is important to you.
If your prospective job is with a smaller company - state that knowing everyone’s name allows you to feel connected.
To convince them that you’re the ideal candidate you should focus on your aspirations for future and professional growth.
Also, mention your teamwork skills. Say that it should be the place where you can work with different people to produce the best results possible.
Ensure the interviewer that you are someone who knows exactly what you want.
Pro Tip
If you want to leave a lasting impression of yourself, don’t build your answer just with the company, its website information and its manner of operations.
Try to be unique and stay away from clichés.
10. What do you do if you disagree with someone at work?
How to answer
In the workplace, it is not always possible to agree with everyone since we are all human beings and have our own unique thought processes.
This question helps to find out how you handle situations of conflict and disagreement with other people at work and whether the disagreement is controlled or acrimonious. The interviewers will also note whether your response shows that you will fight, give in, or seek proactive resolution.
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About Yourself
Think of the times you had to deal with disagreement with your co-workers.
- What were the different ways you were able to address the situation?
- Did you try to look at the matter at hand from the other person's perspective or did you always stick with your own viewpoint?
- What were the key lessons you learned through your experience?
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About The Company
Research the company and its culture.
- What do they value?
- How do they deal with conflict resolution?
- How do the employees value each other?
- Do they have any specific standards and policies?
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About The Fit
Your response should show that you are reasonable and thoughtful, always trying to keep the situation under control, avoid disputes if you feel that dialogue may become aggressive.
Tell the interviewer that if you disagree with someone, you
- always focus on facts
- listen to the points they are presenting
- never attack his or her ideas and beliefs, because that's not at all helpful or productive
- recognize the good.
These statements will help you to highlight your skills like listening, communication and emotional intelligence.
Give examples from your own experiences of how you used politeness and adaptability.
Phrases such as “What you are saying may be correct, but I do not think it is applicable in this situation,” “I think ABC is a better solution. What do you think?” Or “Can we try out this option instead?” show how you master potential conflict situations.
Pro Tip
Emphasize that you look at professional differences of opinion as a positive thing.
Remember that even though it is important to put your views forward, it is also important to understand what the other person’s views are.
Explain that your goal is not to win but to clear the air in any disagreement at work for the benefit of the company.
You don't have to be alone in your job search!
Mr. Simon invites you to join the Friends of Mr. Simon Meetup Group that supports both individuals seeking their next job role and working professionals. Members of our network come together to learn and practice new skills and network with others through our regular interactive events where they establish meaningful connections and have a chance to promote their personal brand and stand out in the marketplace.
Group membership is free of charge, courtesy of Mr. Simon.
Join our Friends of Mr. Simon Meetup Group to become part of our growing and supportive community!
This page has been updated on February 23, 2024.
